Innovation is:

A) Purchase of the repaired tractors

B)& An investment of means in the economy, providing equipment and technology change

C) Repair of buildings and constructions

D) Construction of intraeconomic roads

E) Replacement of system of hourly compensation by the price-work

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More moderate strategy in capacity planning

A) lead strategy

B)& match strategy

C) lag strategy

D) overall strategy

E) situational strategy

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The ability and performance of a firm, sub-sector or country to sell and supply goods and services in a given market, in relation to the ability and performance of other firms, sub-sectors or countries in the same market is

A)& competitiveness

B) system

C) quality

D) life cycle

E) quantity

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Models of highlight the advantages of networks is

A) quality

B) chains

C)& clusterization

D) life cycle

E) economic districts

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The tendency toward extreme, unhealthy competition has been termed

A) highly competitiveness

B) budget competitiveness

C)& hyper competitiveness

D) direct competitiveness

E) substitute competitiveness

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Competition, where products which are close substitutes for one another compete

A) highly competitiveness

B) budget competitiveness

C) hyper competitiveness

D) brand competitiveness

E)& substitute competitiveness

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Competition, where products which perform the same function compete against each other

A) highly competitiveness

B) budget competitiveness

C) hyper competitiveness

D)& brand competitiveness

E) substitute competitiveness

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Included in this category is anything on which the consumer might want to spend their available money. The broadest form of competition is typically called

A) highly competitiveness

B)& budget competitiveness

C) hyper competitiveness

D) brand competitiveness

E) substitute competitiveness

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Brand competition also called

A)& category competition

B) substitute competitiveness

C) hyper competitiveness

D) budget competitiveness

E) indirect competition

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The idea of internal competition was first introduced by Alfred Sloan at ... in the 1920s

A)& General Motors

B) General Electric

C) Nissan Company

D) Procter & Gamble

E) Nokia

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How many aspects of quality in a business context

A) 4

B)& 5

C) 6

D) 7

E) 3

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Perceptual, conditional and somewhat subjective attribute and may be understood differently by different people is

A) competitiveness

B) system

C)& quality

D) life cycle

E) quantity

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Providing something in aspects of quality

A) checking

B) quality control

C)& producing

D) quality management

E) quality assurance

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Confirming that something has been done correctly in aspects of quality

A)& checking

B) quality control

C) producing

D) quality management

E) quality assurance

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Controlling a process to ensure that the outcomes are predictable in aspects of quality

A) checking

B)& quality control

C) producing

D) quality management

E) quality assurance

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Directing an organisation so that it optimises its performance through analysis and improvement in aspects of quality

A) checking

B) quality control

C) producing

D)& quality management

E) quality assurance

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Obtaining confidence that a product or service will be satisfactory in aspects of quality

A) checking

B) quality control

C) producing

D) quality management

E)& quality assurance

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The business meanings of quality by Philip B. Crosby are given below

A) quality combines people power and process power

B) the characteristics of a product or service that bear on its ability to satisfy stated or implied needs

C)& conformance to requirements

D) concentrating on "the efficient production of the quality that the market expects,"

E) quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for

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The business meanings of quality by W. Edwards Deming are given below

A) quality combines people power and process power

B) the characteristics of a product or service that bear on its ability to satisfy stated or implied needs

C) conformance to requirements

D)& concentrating on "the efficient production of the quality that the market expects,"

E) quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for

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The succession of strategies used by business management as a product goes through its life-cycle is

A) quality management

B)& product life-cycle management

C) innovation management

D) human resource management

E) management of labour

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The concept of product life cycle (PLC)

A) to reduce time to market

B) to improve product quality, reduce prototyping costs

C)& the life of a product in the market with respect to business/commercial costs and sales measures

D) to identify potential sales opportunities and revenue contributions

E) to reduce environmental impacts at end-of-life

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Characteristics of stage: costs are very high, slow sales volumes to start, little or no competition, demand has to be created, customers have to be prompted to try the product, makes no money at this stage. What is stage?

A)& market introduction stage

B) growth stage

C) maturity stage

D) saturation and decline stage

E) early majority stage

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Characteristics of stage: costs become counter-optimal, sales volume decline, prices, profitability diminish, profit becomes more a challenge of production/distribution efficiency than increased sales. What is stage?

A) market introduction stage

B) growth stage

C) maturity stage

D)& saturation and decline stage

E) early majority stage

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Characteristics of stage: costs reduced due to economies of scale, sales volume increases significantly, profitability begins to rise, public awareness increases, competition begins to increase with a few new players in establishing market, increased competition leads to price decreases. What is stage?

A) market introduction stage

B)& growth stage

C) maturity stage

D) saturation and decline stage

E) early majority stage

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Right elements of a Quality Management System

A) quality

B)& maintenance

C) quantity

D) control

E) improvement

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How much principles form the basis for the quality management system standard ISO 9001:2008

A)& 8

B) 7

C) 6

D) 5

E) 4

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Quality function deployment, also known as

A) the facility of quality approach

B) the room of quality approach

C) the building of quality approach

D)& the house of quality approach

E) the faculty of quality approach

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What did the organization created the Quality Management System (QMS) standards in 1987

A) World Trade Organization

B) The International Monetary Fund

C) The International organization of labour

D)& The International Organization for Standardization

E) European Union

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The consumption and savings opportunity gained by an entity within a specified timeframe, that is generally expressed in monetary terms is

A) salary

B) revenue

C) profit

D) wage

E)& income

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