- •Нечаева м. И., Воробьева с. В., Самофалова т. П., Кузуб е. В.
- •Предисловие
- •Office work
- •1. Records management
- •Records Management
- •Vocabulary focus
- •Origins of Records and Archives
- •Vocabulary focus
- •The Challenge
- •Vocabulary focus
- •A Model Scheme of Service in the uk
- •Director of Records and Archives
- •Deputy Director of Records and Archives
- •Assistant Director of Records and Archives
- •Records and Archives Officer
- •Records and Archives Clerk
- •Assistant Records and Archives Clerk
- •Dialogue
- •History
- •Vocabulary
- •2. In the Office discovering connections
- •Offices
- •A Small Office Versus a Big Office
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •2½ Million pieces of paper are printed by computers every __________ and 60 million photocopies are made every _______.
- •Comprehension
- •Text 3 The Eternal Coffee Break
- •Vocabulary focus
- •Comprehension
- •Factory Models Work In The Office
- •Meetings
- •Dialogue a Busy Office Read the conversation in pairs and do the tasks below.
- •Telephoning: Getting Through
- •Computers
- •Обязанности секретаря
- •Listening Listening Comprehension I
- •Listening Comprehension II
- •Minutes
- •Listening Comprehension III
- •Discussion
- •Vocabulary
- •3. Job hunting discovering connections
- •Reading
- •Finding the Ideal Job
- •Vocabulary focus
- •Comprehension
- •The Ideal Job
- •Vocabulary focus
- •Comprehension
- •Job Applications
- •A Letter of Application
- •Curriculum vitae
- •Work in Bermuda!
- •Listening Comprehension I
- •Interviews
- •Listening Comprehension II Who Should We Short-list?
- •Panel Interviews
- •Correspondence
- •4. Business letter format discovering connections
- •Parts of Business Letters
- •I. Indispensable Parts of Business Letters
- •II. Optional Parts of Business Letters
- •Addressing Envelopes
- •Business Letter Layout
- •Modified Block Style
- •Useful Expressions and Phrases
- •Reading Specimen Letters
- •I. Letter Layout.
- •II. Parts of a Letter, Beginning and Ending.
- •III. References, Subjects, Notations and Copies.
- •F.G.Bending
- •Dialogue
- •Some things that you can check in your writing
- •Some things that can make a message unclear
- •5. Enquiries discovering connections
- •Replies to Enquiries
- •Useful expressions and phrases
- •Specimen letters
- •I. Import Enquiry.
- •II. Domestic Enquiry.
- •III. Export Enquiry.
- •Word List:
- •Comprehension
- •Dialogue
- •Points to remember
- •Vocabulary
- •6. Offers
- •Types of offers
- •Useful Expressions and Phrases
- • Expressions used in offers and contracts in connection with terms of payment
- •Reading Specimen Letters
- •I. Firm Offer.
- •II. Offer Without Engagement.
- •III. Declining Offers.
- •IV. Accepting Offers.
- •Word List:
- •Comprehension
- •Dialogue
- •7. Orders
- •Placing an order
- •Useful expressions and phrases
- •Specimen letters
- •I. Enclosing Printed Order Form.
- •II. Enclosing an Acknowledgement.
- •III. Import Order.
- •IV. Exchange of Cables.
- •V. Confirmation.
- •Word List:
- •To: Daniele Causio
- •Vocabulary
- •Business
- •8. Economy
- •Economics as an Academic Discipline
- •Vocabulary focus
- •1. Economy
- •3. Economic
- •5. Economically
- •The Basic Economic Questions: What? How? For whom? Read the text below and do the tasks that follow.
- •Vocabulary focus
- •Comprehension
- •Basic Kinds of Economic Systems Read the text below and do the tasks that follow.
- •The division of economic systems
- •Traditional economy
- •Market economy
- •Planned economy
- •Mixed economy
- •Participatory economics
- •The Three Sectors of the Economy
- •Depression
- •Конкуренция
- •Manufacturing and Services
- •Discussion
- •Vocabulary
- •Glossary
- •9. Companies
- •Forms of Business Organizations
- •Sole Proprietorship
- •Advantages
- •Disadvantages
- •Partnerships
- •Advantages
- •Disadvantages
- •Limited Companies
- •Advantages
- •Disadvantages
- •Vocabulary focus
- •Company Structure
- •Vocabulary focus
- •The Board of Directors
- •Investing in a Limited Company
- •Vocabulary
- •10. Management
- •What is Management?
- •Vocabulary focus
- •The General Manager
- •Vocabulary focus
- •Comprehension
- •Summary of General Management
- •Management and Human Resources Development
- •Vocabulary focus
- •Comprehension
- •Financial Management
- •Dialogue
- •Translation What Makes a Good Manager? Here are 10 Tips by Bill Gates
- •Listening The Retail Sector
- •Vocabulary
- •Glossary
- •Finance
- •11. Money and banking
- •Discovering connections
- •Money in the Modern World
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •Forms of Money
- •Vocabulary focus
- •Money is a Spectrum of Assets
- •Text 4 The Role of Banks in Theory
- •Vocabulary focus
- •Comprehension
- •Dialogue
- •Translation a) Read the two texts and translate them into Russian in writing.
- •B) Read the two texts and translate them into English in writing.
- •Listening c entral Banking
- •Role play Getting a Bank Loan
- •How soon do you want the loan repaid?
- •Discussion
- •Jokes Money is the root of all evil and a man needs roots!
- •Vocabulary
- •Glossary
- •12. Taxation
- •Discovering connections
- •Reading
- •Taxation (and how to avoid it!)
- •Vocabulary focus
- •Comprehension
- •The Income Tax
- •Vocabulary focus
- •Value Added Tax
- •Ex. 2. Make up the plan of the text.
- •Fiscal Policy
- •Double-taxation agreement
- •Listening Floating exchange rates versus a common currency
- •Vocabulary
- •13. Insurance
- •How much insurance money will you get?
- •Text 1
- •Insurance
- •Vocabulary focus
- •Term Insurance
- •Vocabulary focus
- •Whole Life Insurance
- •Vocabulary focus
- •Insurance Companies
- •Dialogue
- •A) Translate the text into English using the previous texts and the terms you have learnt. Оберег для вашего ребенка
- •Listening
- •Insurance
- •Vocabulary
- •Glossary
- •14. Marketing
- •Reading
- •The Centrality of Marketing
- •Vocabulary focus
- •The Marketing Concept
- •Marketing Plan
- •Vocabulary focus
- •Comprehension
- •Marketing Research
- •Vocabulary focus
- •Comprehension
- •Marketing Management
- •Comprehension
- •Marketing Department
- •Dialogue
- •Translation Making Sense of swot
- •Listening Listening Comprehension I The Story of the Swatch
- •Listening Comprehension II
- •Discussion
- •Vocabulary
- •15. Advertising
- •Advertising and Advertisements
- •Vocabulary focus
- •How companies advertise?
- •Vocabulary focus
- •The World of tv Commercials
- •Ex. 2. Identify these advertising media. Eight different ways of advertising are illustrated (one of them by the indirect means of sports sponsorship).
- •Commercial Advertising Media
- •The Four Major Promotional Tools
- •Public Service Advertising
- •Listening Comprehension I
- •Commercial 2
- •Commercial 3
- •Listening comprehension II
- •Listening comprehension III
- •Discussion
- •Vocabulary
- •16. International trade discovering connections
- •Reading
- •Protectionism and Free Trade
- •Vocabulary focus
- •Comprehension
- •Markets
- •Vocabulary focus
- •Comprehension
- •The Two Aspects of Foreign Trade
- •International Monetary Fund
- •Vocabulary focus
- •Dialogue Read the dialogue “ Shipping” in pairs and do the following exercises.
- •Translation Dell Tries to Crack South America
- •Listening Comprehension I
- •Listening Comprehension II
- •Vocabulary
- •Glossary
- •Tapescript
- •Tapescript 1 First version of the conversation
- •Second version of the conversation
- •Литература
Vocabulary focus
Ex. 1. Using a dictionary add as many words as possible into the table.
Verbs |
Adjectives |
Nouns |
1. |
various |
|
2. |
|
measure |
3. purchase |
|
|
4. |
doubtful |
|
5. collect |
|
|
6. consider |
|
|
7. |
valuable |
|
Ex. 2. Choose the most suitable word or phrase underlined in each sentence.
I haven’t got enough money, I’m afraid. Could you borrow/lend me some?
It’s a good school, but the fares/fees are rather high.
This car is too expensive. We can’t afford/pay it.
It was a very good meal. Can we have the account/bill please?
There’s a small flat to hire/let in Bridge Street.
How much do you earn/gain in your new job?
She’s a good dentist, but she doesn’t charge/spend too much.
I bought this coat in the sales. It was decreased/reduced a lot.
Jack made his fortune/treasure buying and selling property.
How much do you reckon/value that house would cost?
Ex. 3. Find the words with the same meaning in the list given below
A) 1. to buy, to save, to recognize, to consider;
2. to acknowledge, to want, to purchase, to regard, to reserve, to search, to accumulate, to cost.
B) 1. modern, convenient, extraordinary, surprising;
2. astonishing, uncommon, contemporary, comfortable.
Ex. 4. Replace each word or phrase underlined with a word or phrase from the list which has the opposite meaning.
cash, generous, profit, save, well off, expensive, poverty, purchase, take out, worthless |
I was surprised by how mean Charles was.
Janet says that she is very hard up at the moment.
Last year their business made a huge loss.
I’d like to pay in £100 please.
That part of Spain always seems very cheap to me.
Most people in the city live in great prosperity.
The manager insisted that I paid by cheque.
Some people manage to spend most of their money.
Joan was able to make only one sale during the morning.
The old painting I found in the loft turned out to be valuable.
Ex. 5. Study the meaning of the following words.
Value – worth, marketable price, estimation.
Cost – price to be paid for a thing.
Price – money for which a thing is bought or sold.
Fill in the gaps using the words given above.
1. He learnt the … of a friend. 2. The oil … are falling in the world – market. 3. The OPEC countries have agreed to reduce oil production to keep the … on the same level. 4. Synthetic materials have become cheaper, since the … of production are lower now. 5. The … of living has risen, whereas wages have remained the same. 6. The … of this information is enormous. 7. He set a high … on his time. 8. At Christmas sales one can buy goods at reduced … .
Ex. 6. Mind the use of the words price, rate, charge, fee and commission which have certain similarities in meaning, but are not exactly the same.
The price is the amount of money you have to pay (usually for goods) in order to buy them:
What is the price of a car phone?
Share prices are quoted in the Financial Times.
1.1. Price is also a verb. If you price something you decide how much a purchaser will have to pay:
We’ve priced the new model at $1.300.
To price yourself out of the market is to offer your goods at such a high price that everyone will buy your competitors products:
If we don’t work to a lower profit margin we’ll be pricing ourselves out of the market.
The rate of interest or taxation is the percentage level:
Interest rates have stabilized at around 15%.
The basic rate of income tax on 1990 was 25%.
We can also refer to the rate of exchange (or exchange rate) of a currency:
Tourist exchange rates are published in most newspapers.
Rate can refer to an amount of something within a period of time.
The rate of unemployment fell in some European countries in the late 80s.
In insurance, the amounts charged to cover a risk are expressed as a percentage:
A rate of £ 1.75 per cent.
This means that you have to pay 1.75 for every 100 of the sum for which the goods are insured.
Rate can also indicate the speed or frequency at which something happens:
We’re losing skilled workers at the rate of three a month.
Charge is used mostly in the context of paying for services:
There will be a charge for confirming the letter of credit.
No extra charge is made for maintenance.
Charge is also a verb:
We charge for delivery. (=There is a delivery charge.)
The bank charged me 12% commission.
If something is charged to an account it is put on the bill for payment later:
Please charge the bar bill to my account.
Occasionally, services are free of charge.
You may use the telephone in your room free of charge.
A fee is payable for services provided by the legal profession, consultants, accountants, etc.:
In the US, a lawyer is paid a contingency fee which is a proportion of the damages granted by the court.
When permission is granted to use intellectual property there may be a fee. It is also possible to refer to a registration fee and a booking fee when a charge is made for a reservation.
A commission is a payment to an agent or middleman, calculated as a percentage of sales made:
Salesmen are often paid a fixed salary plus commission on sales made:
A higher commission increases the incentive to sell.
Commission is used as a synonym of charge in the context of banking:
There is a small commission/charge for handling standing orders.
Complete these sentences. Using the words above.
The American Bar Association has warned lawyers that their ______were getting so high that the profession might ______ itself out of the market.
Please pay the conference _______ directly to the Registrar.
As a salesman, the more _______ goods you sell, the more you make.
We were _______ £850 for repairs to the switchboard.
What is the _______ of an overhead projector?
We’re now producing the new model at the _______ of 100 a day.
There is a small _______ to cover handling costs.
A bear is a speculator who expects share _______ to fall.
The _______ of inflation is over 10%.
Could you _______ this to my expense account?
Ex. 7. Match each person from the list with a suitable description. Use each name once only.
accountant cashier heir manager agent customer investor miser swindler |
Someone who likes to keep money and not spend it … .
Someone who inherits money or property … .
Someone who runs a bank … .
Someone who keeps or checks financial records … .
Someone who buys things in a shop … .
Someone who pays out money in a bank … .
Someone who represents others in business … .
Someone who puts money into a business … .
Someone who cheats people out of money … .
Ex. 8. Choose the most suitable word or phrase to complete each sentence.
I bought these shoes in the sales. The were a real …
a) cheap b) economy c) bargain d) purchase
If you put your money in the bank, it will earn ten per cent … .
a) interest b) profit c) deposit d) investment
John asked his parents if they would pay off his … .
a) rents b) debts c) accounts d) credits
Adults have to pay £2.50 to get in, but children order 14 get in … .
a) free b) nothing c) penniless d) open
I’m interested in this old car. Is it …?
a) selling b) a sale c) to sell d) for sale
I’m trying to save for my holidays so I’m … some money each week.
a) putting in b) putting aside c) putting behind d) putting up
Just a minute! You’re forgotten to … your cheque!
a) mark b) make c) place d) sign
I like your typewriter. How much did it … exactly?
a) cost b) buy c) purchase d) sell
The black mailer asked for the money in used … .
a) notes b) cheques c) paper d) cash
I gave the assistant £10 and she gave me four pounds … .
a) rest c) money c) coins d) change
