- •Нечаева м. И., Воробьева с. В., Самофалова т. П., Кузуб е. В.
- •Предисловие
- •Office work
- •1. Records management
- •Records Management
- •Vocabulary focus
- •Origins of Records and Archives
- •Vocabulary focus
- •The Challenge
- •Vocabulary focus
- •A Model Scheme of Service in the uk
- •Director of Records and Archives
- •Deputy Director of Records and Archives
- •Assistant Director of Records and Archives
- •Records and Archives Officer
- •Records and Archives Clerk
- •Assistant Records and Archives Clerk
- •Dialogue
- •History
- •Vocabulary
- •2. In the Office discovering connections
- •Offices
- •A Small Office Versus a Big Office
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •2½ Million pieces of paper are printed by computers every __________ and 60 million photocopies are made every _______.
- •Comprehension
- •Text 3 The Eternal Coffee Break
- •Vocabulary focus
- •Comprehension
- •Factory Models Work In The Office
- •Meetings
- •Dialogue a Busy Office Read the conversation in pairs and do the tasks below.
- •Telephoning: Getting Through
- •Computers
- •Обязанности секретаря
- •Listening Listening Comprehension I
- •Listening Comprehension II
- •Minutes
- •Listening Comprehension III
- •Discussion
- •Vocabulary
- •3. Job hunting discovering connections
- •Reading
- •Finding the Ideal Job
- •Vocabulary focus
- •Comprehension
- •The Ideal Job
- •Vocabulary focus
- •Comprehension
- •Job Applications
- •A Letter of Application
- •Curriculum vitae
- •Work in Bermuda!
- •Listening Comprehension I
- •Interviews
- •Listening Comprehension II Who Should We Short-list?
- •Panel Interviews
- •Correspondence
- •4. Business letter format discovering connections
- •Parts of Business Letters
- •I. Indispensable Parts of Business Letters
- •II. Optional Parts of Business Letters
- •Addressing Envelopes
- •Business Letter Layout
- •Modified Block Style
- •Useful Expressions and Phrases
- •Reading Specimen Letters
- •I. Letter Layout.
- •II. Parts of a Letter, Beginning and Ending.
- •III. References, Subjects, Notations and Copies.
- •F.G.Bending
- •Dialogue
- •Some things that you can check in your writing
- •Some things that can make a message unclear
- •5. Enquiries discovering connections
- •Replies to Enquiries
- •Useful expressions and phrases
- •Specimen letters
- •I. Import Enquiry.
- •II. Domestic Enquiry.
- •III. Export Enquiry.
- •Word List:
- •Comprehension
- •Dialogue
- •Points to remember
- •Vocabulary
- •6. Offers
- •Types of offers
- •Useful Expressions and Phrases
- • Expressions used in offers and contracts in connection with terms of payment
- •Reading Specimen Letters
- •I. Firm Offer.
- •II. Offer Without Engagement.
- •III. Declining Offers.
- •IV. Accepting Offers.
- •Word List:
- •Comprehension
- •Dialogue
- •7. Orders
- •Placing an order
- •Useful expressions and phrases
- •Specimen letters
- •I. Enclosing Printed Order Form.
- •II. Enclosing an Acknowledgement.
- •III. Import Order.
- •IV. Exchange of Cables.
- •V. Confirmation.
- •Word List:
- •To: Daniele Causio
- •Vocabulary
- •Business
- •8. Economy
- •Economics as an Academic Discipline
- •Vocabulary focus
- •1. Economy
- •3. Economic
- •5. Economically
- •The Basic Economic Questions: What? How? For whom? Read the text below and do the tasks that follow.
- •Vocabulary focus
- •Comprehension
- •Basic Kinds of Economic Systems Read the text below and do the tasks that follow.
- •The division of economic systems
- •Traditional economy
- •Market economy
- •Planned economy
- •Mixed economy
- •Participatory economics
- •The Three Sectors of the Economy
- •Depression
- •Конкуренция
- •Manufacturing and Services
- •Discussion
- •Vocabulary
- •Glossary
- •9. Companies
- •Forms of Business Organizations
- •Sole Proprietorship
- •Advantages
- •Disadvantages
- •Partnerships
- •Advantages
- •Disadvantages
- •Limited Companies
- •Advantages
- •Disadvantages
- •Vocabulary focus
- •Company Structure
- •Vocabulary focus
- •The Board of Directors
- •Investing in a Limited Company
- •Vocabulary
- •10. Management
- •What is Management?
- •Vocabulary focus
- •The General Manager
- •Vocabulary focus
- •Comprehension
- •Summary of General Management
- •Management and Human Resources Development
- •Vocabulary focus
- •Comprehension
- •Financial Management
- •Dialogue
- •Translation What Makes a Good Manager? Here are 10 Tips by Bill Gates
- •Listening The Retail Sector
- •Vocabulary
- •Glossary
- •Finance
- •11. Money and banking
- •Discovering connections
- •Money in the Modern World
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •Forms of Money
- •Vocabulary focus
- •Money is a Spectrum of Assets
- •Text 4 The Role of Banks in Theory
- •Vocabulary focus
- •Comprehension
- •Dialogue
- •Translation a) Read the two texts and translate them into Russian in writing.
- •B) Read the two texts and translate them into English in writing.
- •Listening c entral Banking
- •Role play Getting a Bank Loan
- •How soon do you want the loan repaid?
- •Discussion
- •Jokes Money is the root of all evil and a man needs roots!
- •Vocabulary
- •Glossary
- •12. Taxation
- •Discovering connections
- •Reading
- •Taxation (and how to avoid it!)
- •Vocabulary focus
- •Comprehension
- •The Income Tax
- •Vocabulary focus
- •Value Added Tax
- •Ex. 2. Make up the plan of the text.
- •Fiscal Policy
- •Double-taxation agreement
- •Listening Floating exchange rates versus a common currency
- •Vocabulary
- •13. Insurance
- •How much insurance money will you get?
- •Text 1
- •Insurance
- •Vocabulary focus
- •Term Insurance
- •Vocabulary focus
- •Whole Life Insurance
- •Vocabulary focus
- •Insurance Companies
- •Dialogue
- •A) Translate the text into English using the previous texts and the terms you have learnt. Оберег для вашего ребенка
- •Listening
- •Insurance
- •Vocabulary
- •Glossary
- •14. Marketing
- •Reading
- •The Centrality of Marketing
- •Vocabulary focus
- •The Marketing Concept
- •Marketing Plan
- •Vocabulary focus
- •Comprehension
- •Marketing Research
- •Vocabulary focus
- •Comprehension
- •Marketing Management
- •Comprehension
- •Marketing Department
- •Dialogue
- •Translation Making Sense of swot
- •Listening Listening Comprehension I The Story of the Swatch
- •Listening Comprehension II
- •Discussion
- •Vocabulary
- •15. Advertising
- •Advertising and Advertisements
- •Vocabulary focus
- •How companies advertise?
- •Vocabulary focus
- •The World of tv Commercials
- •Ex. 2. Identify these advertising media. Eight different ways of advertising are illustrated (one of them by the indirect means of sports sponsorship).
- •Commercial Advertising Media
- •The Four Major Promotional Tools
- •Public Service Advertising
- •Listening Comprehension I
- •Commercial 2
- •Commercial 3
- •Listening comprehension II
- •Listening comprehension III
- •Discussion
- •Vocabulary
- •16. International trade discovering connections
- •Reading
- •Protectionism and Free Trade
- •Vocabulary focus
- •Comprehension
- •Markets
- •Vocabulary focus
- •Comprehension
- •The Two Aspects of Foreign Trade
- •International Monetary Fund
- •Vocabulary focus
- •Dialogue Read the dialogue “ Shipping” in pairs and do the following exercises.
- •Translation Dell Tries to Crack South America
- •Listening Comprehension I
- •Listening Comprehension II
- •Vocabulary
- •Glossary
- •Tapescript
- •Tapescript 1 First version of the conversation
- •Second version of the conversation
- •Литература
Records and Archives Officer
Records and Archives Officers are employed in both divisions and in large and medium-sized agencies.
Those employed in the current records division are responsible for inspecting all records offices within agencies on at least a fortnightly basis to ensure that the civil service system of filing and file storage and retrieval are being applied properly. They are also responsible for scrutinising returns of new files created and for requests for the addition of new index headings to the ministerial keyword list or revisions of it. In addition, they are responsible for performing inspectorial functions, to ensure that systems are being adhered to, that storage arrangements are adequate and current disposal schedules are being observed. Postholders are also responsible for approving and co-ordinating transfers of files to the records centre.
Assistant Records and Archives Officer
Assistant Records and Archives Officers employed in the current records division assist the Records and Archives Officers in performing their duties as detailed above and are required to give advice to Records and Archives Officers and Records and Archives Supervisors within agencies on technical aspects of the filing systems and other records office procedures.
Records and Archives Supervisor
The supervisory functions of Records and Archives Supervisors working in records offices include allocating duties to staff, ensuring that mail is properly and promptly filed, checking that records office procedures and standards are maintained and approving file titles and index headings or requesting permission from the Assistant Records and Archives Officer, Records Officer or Assistant Director of Records and Archives of the agency to introduce new index headings to the agency keyword list. They give technical advice and guidance to staff, propose formal training for staff and give them on-the-job training. They answer inquiries from the public and from action officers and liaise regularly with action officers to determine their information requirements. Other responsibilities include maintaining sufficient stationary supplies and implementing rules for file retention, transfer to the records centre or disposal.
Records and Archives Clerk
Records and Archives Clerks working in records offices are responsible for receiving, classifying and filing incoming mail, creating new files as necessary under supervision, noting file minute sheets, dispatching files to action officers and recording details on transit sheets. They are responsible for ensuring that all files returning to the records office are noted on the transit sheets and for checking that all action on the files has been completed. They are also involved in carrying out regular file censuses, assisting with the extraction and dispatch of closed semi-current files to the records centre and maintaining mail folders, running files and so on.
Assistant Records and Archives Clerk
This is regarded as a training grade. Postholders work closely under the guidance of experienced Records and Archives Clerks and under the supervision of the Records and Archives Supervisor or Assistant Records and Archives Officer.
Some Assistant Records and Archives Clerks working in record offices are designated as Dispatch Clerks, responsible for receiving, opening and acknowledging all incoming mail, sorting open and confidential mail, date stamping mail, recording details of letters in an inward mail register and placing mail in a folder for the attention of the Records and Archives Supervisor. They are also responsible for dispatching all outgoing mail and circulating files, entering details of mail in the outward mail register and outgoing files on file transit sheets.
COMPREHENSION
Ex. 1. Find the words in the text which mean the following.
send off to a destination or for a purpose, perform a task promptly;
link, communication or cooperation between different units;
to look closely at, examine with critical gaze;
superintendant, overseer, inspector;
writing materials and other supplies for an office;
official count of a population or of a class of things, often with various statistic noted.
Ex. 2. Read the sentences and name the postholders having the following responsibilities.
He or she sets policies for the management of records in every phase of the records cycle and has responsibility for the overall direction, administration and development of the national records and archives institution.
They are responsible for receiving, classifying and filing incoming mail, creating new files, noting file minute sheets, dispatching files to action officers and recording details on transit sheets.
He or she is responsible for ensuring in consultation with the agency concerned that records offices are adequately staffed and that the staff are adequately trained.
Those employed are responsible for inspecting all records offices within agencies on at least a fortnightly basis to ensure that the civil service system of filing and file storage and retrieval are being applied properly.
He or she is responsible for liaison with senior representatives or the headquarters of the national records and archives institution.
His or her functions include allocating duties to staff, ensuring that mail is properly and promptly filed, checking that records office procedures and standards are maintained.
Some of them are designated as Dispatch Clerks, responsible for receiving, opening and acknowledging all incoming mail, sorting open and confidential mail, date stamping mail, recording details of letters in an inward mail register and placing mail in a folder.
They are required to give advice to Records and Archives Officers and Records and Archives Supervisors within agencies on technical aspects of the filing systems and other records office procedures.
Ex. 3. By memory arrange the following posts in order of seniority. Consult the text to check yourself.
Records and Archives Supervisor;
Assistant Director of Records and Archives;
Assistant Records and Archives Clerk;
Records and Archives Officer;
Director of Records and Archives;
Records and Archives Clerk;
Deputy Director of Records and Archives;
Assistant Records and Archives Officer.
