- •Нечаева м. И., Воробьева с. В., Самофалова т. П., Кузуб е. В.
- •Предисловие
- •Office work
- •1. Records management
- •Records Management
- •Vocabulary focus
- •Origins of Records and Archives
- •Vocabulary focus
- •The Challenge
- •Vocabulary focus
- •A Model Scheme of Service in the uk
- •Director of Records and Archives
- •Deputy Director of Records and Archives
- •Assistant Director of Records and Archives
- •Records and Archives Officer
- •Records and Archives Clerk
- •Assistant Records and Archives Clerk
- •Dialogue
- •History
- •Vocabulary
- •2. In the Office discovering connections
- •Offices
- •A Small Office Versus a Big Office
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •2½ Million pieces of paper are printed by computers every __________ and 60 million photocopies are made every _______.
- •Comprehension
- •Text 3 The Eternal Coffee Break
- •Vocabulary focus
- •Comprehension
- •Factory Models Work In The Office
- •Meetings
- •Dialogue a Busy Office Read the conversation in pairs and do the tasks below.
- •Telephoning: Getting Through
- •Computers
- •Обязанности секретаря
- •Listening Listening Comprehension I
- •Listening Comprehension II
- •Minutes
- •Listening Comprehension III
- •Discussion
- •Vocabulary
- •3. Job hunting discovering connections
- •Reading
- •Finding the Ideal Job
- •Vocabulary focus
- •Comprehension
- •The Ideal Job
- •Vocabulary focus
- •Comprehension
- •Job Applications
- •A Letter of Application
- •Curriculum vitae
- •Work in Bermuda!
- •Listening Comprehension I
- •Interviews
- •Listening Comprehension II Who Should We Short-list?
- •Panel Interviews
- •Correspondence
- •4. Business letter format discovering connections
- •Parts of Business Letters
- •I. Indispensable Parts of Business Letters
- •II. Optional Parts of Business Letters
- •Addressing Envelopes
- •Business Letter Layout
- •Modified Block Style
- •Useful Expressions and Phrases
- •Reading Specimen Letters
- •I. Letter Layout.
- •II. Parts of a Letter, Beginning and Ending.
- •III. References, Subjects, Notations and Copies.
- •F.G.Bending
- •Dialogue
- •Some things that you can check in your writing
- •Some things that can make a message unclear
- •5. Enquiries discovering connections
- •Replies to Enquiries
- •Useful expressions and phrases
- •Specimen letters
- •I. Import Enquiry.
- •II. Domestic Enquiry.
- •III. Export Enquiry.
- •Word List:
- •Comprehension
- •Dialogue
- •Points to remember
- •Vocabulary
- •6. Offers
- •Types of offers
- •Useful Expressions and Phrases
- • Expressions used in offers and contracts in connection with terms of payment
- •Reading Specimen Letters
- •I. Firm Offer.
- •II. Offer Without Engagement.
- •III. Declining Offers.
- •IV. Accepting Offers.
- •Word List:
- •Comprehension
- •Dialogue
- •7. Orders
- •Placing an order
- •Useful expressions and phrases
- •Specimen letters
- •I. Enclosing Printed Order Form.
- •II. Enclosing an Acknowledgement.
- •III. Import Order.
- •IV. Exchange of Cables.
- •V. Confirmation.
- •Word List:
- •To: Daniele Causio
- •Vocabulary
- •Business
- •8. Economy
- •Economics as an Academic Discipline
- •Vocabulary focus
- •1. Economy
- •3. Economic
- •5. Economically
- •The Basic Economic Questions: What? How? For whom? Read the text below and do the tasks that follow.
- •Vocabulary focus
- •Comprehension
- •Basic Kinds of Economic Systems Read the text below and do the tasks that follow.
- •The division of economic systems
- •Traditional economy
- •Market economy
- •Planned economy
- •Mixed economy
- •Participatory economics
- •The Three Sectors of the Economy
- •Depression
- •Конкуренция
- •Manufacturing and Services
- •Discussion
- •Vocabulary
- •Glossary
- •9. Companies
- •Forms of Business Organizations
- •Sole Proprietorship
- •Advantages
- •Disadvantages
- •Partnerships
- •Advantages
- •Disadvantages
- •Limited Companies
- •Advantages
- •Disadvantages
- •Vocabulary focus
- •Company Structure
- •Vocabulary focus
- •The Board of Directors
- •Investing in a Limited Company
- •Vocabulary
- •10. Management
- •What is Management?
- •Vocabulary focus
- •The General Manager
- •Vocabulary focus
- •Comprehension
- •Summary of General Management
- •Management and Human Resources Development
- •Vocabulary focus
- •Comprehension
- •Financial Management
- •Dialogue
- •Translation What Makes a Good Manager? Here are 10 Tips by Bill Gates
- •Listening The Retail Sector
- •Vocabulary
- •Glossary
- •Finance
- •11. Money and banking
- •Discovering connections
- •Money in the Modern World
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •Forms of Money
- •Vocabulary focus
- •Money is a Spectrum of Assets
- •Text 4 The Role of Banks in Theory
- •Vocabulary focus
- •Comprehension
- •Dialogue
- •Translation a) Read the two texts and translate them into Russian in writing.
- •B) Read the two texts and translate them into English in writing.
- •Listening c entral Banking
- •Role play Getting a Bank Loan
- •How soon do you want the loan repaid?
- •Discussion
- •Jokes Money is the root of all evil and a man needs roots!
- •Vocabulary
- •Glossary
- •12. Taxation
- •Discovering connections
- •Reading
- •Taxation (and how to avoid it!)
- •Vocabulary focus
- •Comprehension
- •The Income Tax
- •Vocabulary focus
- •Value Added Tax
- •Ex. 2. Make up the plan of the text.
- •Fiscal Policy
- •Double-taxation agreement
- •Listening Floating exchange rates versus a common currency
- •Vocabulary
- •13. Insurance
- •How much insurance money will you get?
- •Text 1
- •Insurance
- •Vocabulary focus
- •Term Insurance
- •Vocabulary focus
- •Whole Life Insurance
- •Vocabulary focus
- •Insurance Companies
- •Dialogue
- •A) Translate the text into English using the previous texts and the terms you have learnt. Оберег для вашего ребенка
- •Listening
- •Insurance
- •Vocabulary
- •Glossary
- •14. Marketing
- •Reading
- •The Centrality of Marketing
- •Vocabulary focus
- •The Marketing Concept
- •Marketing Plan
- •Vocabulary focus
- •Comprehension
- •Marketing Research
- •Vocabulary focus
- •Comprehension
- •Marketing Management
- •Comprehension
- •Marketing Department
- •Dialogue
- •Translation Making Sense of swot
- •Listening Listening Comprehension I The Story of the Swatch
- •Listening Comprehension II
- •Discussion
- •Vocabulary
- •15. Advertising
- •Advertising and Advertisements
- •Vocabulary focus
- •How companies advertise?
- •Vocabulary focus
- •The World of tv Commercials
- •Ex. 2. Identify these advertising media. Eight different ways of advertising are illustrated (one of them by the indirect means of sports sponsorship).
- •Commercial Advertising Media
- •The Four Major Promotional Tools
- •Public Service Advertising
- •Listening Comprehension I
- •Commercial 2
- •Commercial 3
- •Listening comprehension II
- •Listening comprehension III
- •Discussion
- •Vocabulary
- •16. International trade discovering connections
- •Reading
- •Protectionism and Free Trade
- •Vocabulary focus
- •Comprehension
- •Markets
- •Vocabulary focus
- •Comprehension
- •The Two Aspects of Foreign Trade
- •International Monetary Fund
- •Vocabulary focus
- •Dialogue Read the dialogue “ Shipping” in pairs and do the following exercises.
- •Translation Dell Tries to Crack South America
- •Listening Comprehension I
- •Listening Comprehension II
- •Vocabulary
- •Glossary
- •Tapescript
- •Tapescript 1 First version of the conversation
- •Second version of the conversation
- •Литература
III. Import Order.
1. Which are the most popular sizes?
2. How should delivery be made?
3. How will payment be made?
4. Why must the clothes be delivered immediately?
MATTHEWS & WILSON Ladies' Clothing 421 Michigan Avenue Chicago, III. 60602 Messrs Grant & Clarkson 148 Mortimer Street London W1C37D November 4, 19_ Gentlemen: Thank you for your quotation of October 30. We have pleasure in placing an order with you for 2,100 'Swinger' dresses at Price: 338,745 in the colours and sizes specified below: Quantity Size Colour 50 8, 16 White 100 10, 12, 14 White 50 8, 16 Turquoise 100 10, 12, 14 Turquoise 50 8, 16 Red 100 10, 12, 14 Red 50 16 Yellow 100 10, 12, 14 Yellow 50 16 Black 100 10, 12, 14 Black Delivery: air freight, c.i.f. Chicago. We shall open a letter of credit with your bank as soon as we receive your order acknowledgement. Please arrange for immediate collection and transport, since we need the dresses for Christmas. Very truly yours, P. Wilson, Jr. Buyer |
IV. Exchange of Cables.
MATWIS CHICAGO 8 NOVEMBER YOUR ORDER 4 NOVEMBER PLEASE CONFIRM QUANTITY 2100 SWINGER ORDERED STOP SPECIFICATION 1900 ONLY GRANT CLARKSON LONDON GRANT CLARKSON LONDON 9 NOVEMBER REGRET CLERICAL ERROR OUR ORDER IS FOR 1900 SWINGER DRESSES AS SPECIFIED PRICE $35,055 PLEASE CONFIRM MATWIS CHICAGO |
1. Why do Grant & Clarkson query the quantity of dresses ordered?
2. How do you think the mistake occurred ?
3. Why do both companies cable “please confirm”?
V. Confirmation.
GRANT & CLARKSON 148 Mortimer Street London W1C37D Messrs Matthews &Wilson 421 Michigan Avenue Chicago, 111. 60602 9th November, 19__ Attention: Mr. P. Wilson, J
Dear Sirs, Thank you for your order dated 4th November. On checking it we noticed a discrepancy between the first paragraph and the quantities you specified, and therefore cabled you yesterday as follows: YOUR ORDER 4 NOVEMBER PLEASE CONFIRM QUANTITY 2100 SWINGER ORDERED STOP SPECIFICATION 1900 ONLY
Today we received your cable in reply reading:
REGRET CLERICAL ERROR OUR ORDER IS FOR 1900 SWINGER DRESSES AS SPECIFIED PRICE $35,055 PLEASE CONFIRM
We have pleasure in confirming that we have booked your order for 1900 'Swinger' dresses. Air shipment can be made as soon as we receive confirmation that a letter of credit has been opened for the amount mentioned above. Please note that our quotation of 30th October was for sea freight c.i.f. Chicago. Naturally we can arrange for the goods to be sent as air cargo, but as this is more expensive we shall have to charge you for the extra costs. In this way, however, you will certainly receive the goods within a week, thus enabling you to distribute them in time for Christmas. Yours faithfully, F.T. Burke F.T. Burke Export Department |
1. What discrepancy does the letter refer to?
2. Why are both cables quoted in the letter?
3. When can the goods be dispatched?
4. Why will Matthews & Wilson have to pay more for freight?
COMPREHENSION
Ex. 1. Read the following letters-orders and find the English equivalents for the expressions below.
A.
Dear Sirs,
Purchase Order No 4462M
Thank you for your letter of 1 June, enclosing your catalogue, price list and samples of paperweights. We have tested the samples and are pleased with their quality. We enclose our official purchase order and will open an irrevocable Letter of Credit as soon we receive your pro forma invoice.
Yours faithfully
|
B.
Dear Sirs,
Purchase Order No. 4462M.
Thank you for your letter of 1 June. We have examined your samples and would like to place the following order: 200 large ‘Cat’ paperweights (Red) Cat. Ref. В 1613 100 large ‘Bird’ paperweights (Blue) Cat. Ref. В 1617 300 small ‘Rabbit' paperweights (Blue) Cat. Ref. В 1621 We shall pay for the goods by banker's draft on receipt of your pro forma invoice.
Yours faithfully,
|
C.
Dear Sir, We thank you for your letter of 5th June enclosing your latest leaflet of the new model of a car. We have decided to place a trial order with you for 3 cars. As to the delivery date we agree that they should be shipped 2 months after your confirmation of the order. Dispatch and marking instructions will be given by our forwarding agents in London, who will tell you of their charges. Your invoice should include CIF Paris, and the amount of our credit is sufficient to cover this and your bank commission. Please tell us by telex or fax when the machines have been dispatched. Yours faithfully, |
D.
Dear Sir, In reply to your letter dated 1st July we would like to tell you that your terms of delivery and payment are quite acceptable to us, we find your price a bit too high, though. We hope, however, that you will grant us a discount when we become your regular buyers. So we are pleased to establish business relations and are placing an order for 5,000 tons of maize with you. Please telex or fax the date of shipment. We are looking forward to your prompt confirmation of the order. Yours faithfully, |
1. Мы испытали образцы и удовлетворены их качеством.
2. Мы решили разместить пробный заказ на...
3. Они должны быть отправлены в течение 2 месяцев после подтверждения заказа.
4. Мы прилагаем официальное платежное требование.
5. Откроем безотзывный аккредитив по получению вашего счета-фактуры.
6. Ваш счет должен включать цены С.И.Ф.
7. ... вы предоставите скидку, как только мы станем вашими постоянными заказчиками.
8. Мы рады установить деловые отношения.
9. Мы оплатим товар банковской траттой.
10. Ваши условия поставки и платежа вполне приемлемы.
11. В ответ на ваше письмо от ...
