- •Нечаева м. И., Воробьева с. В., Самофалова т. П., Кузуб е. В.
- •Предисловие
- •Office work
- •1. Records management
- •Records Management
- •Vocabulary focus
- •Origins of Records and Archives
- •Vocabulary focus
- •The Challenge
- •Vocabulary focus
- •A Model Scheme of Service in the uk
- •Director of Records and Archives
- •Deputy Director of Records and Archives
- •Assistant Director of Records and Archives
- •Records and Archives Officer
- •Records and Archives Clerk
- •Assistant Records and Archives Clerk
- •Dialogue
- •History
- •Vocabulary
- •2. In the Office discovering connections
- •Offices
- •A Small Office Versus a Big Office
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •2½ Million pieces of paper are printed by computers every __________ and 60 million photocopies are made every _______.
- •Comprehension
- •Text 3 The Eternal Coffee Break
- •Vocabulary focus
- •Comprehension
- •Factory Models Work In The Office
- •Meetings
- •Dialogue a Busy Office Read the conversation in pairs and do the tasks below.
- •Telephoning: Getting Through
- •Computers
- •Обязанности секретаря
- •Listening Listening Comprehension I
- •Listening Comprehension II
- •Minutes
- •Listening Comprehension III
- •Discussion
- •Vocabulary
- •3. Job hunting discovering connections
- •Reading
- •Finding the Ideal Job
- •Vocabulary focus
- •Comprehension
- •The Ideal Job
- •Vocabulary focus
- •Comprehension
- •Job Applications
- •A Letter of Application
- •Curriculum vitae
- •Work in Bermuda!
- •Listening Comprehension I
- •Interviews
- •Listening Comprehension II Who Should We Short-list?
- •Panel Interviews
- •Correspondence
- •4. Business letter format discovering connections
- •Parts of Business Letters
- •I. Indispensable Parts of Business Letters
- •II. Optional Parts of Business Letters
- •Addressing Envelopes
- •Business Letter Layout
- •Modified Block Style
- •Useful Expressions and Phrases
- •Reading Specimen Letters
- •I. Letter Layout.
- •II. Parts of a Letter, Beginning and Ending.
- •III. References, Subjects, Notations and Copies.
- •F.G.Bending
- •Dialogue
- •Some things that you can check in your writing
- •Some things that can make a message unclear
- •5. Enquiries discovering connections
- •Replies to Enquiries
- •Useful expressions and phrases
- •Specimen letters
- •I. Import Enquiry.
- •II. Domestic Enquiry.
- •III. Export Enquiry.
- •Word List:
- •Comprehension
- •Dialogue
- •Points to remember
- •Vocabulary
- •6. Offers
- •Types of offers
- •Useful Expressions and Phrases
- • Expressions used in offers and contracts in connection with terms of payment
- •Reading Specimen Letters
- •I. Firm Offer.
- •II. Offer Without Engagement.
- •III. Declining Offers.
- •IV. Accepting Offers.
- •Word List:
- •Comprehension
- •Dialogue
- •7. Orders
- •Placing an order
- •Useful expressions and phrases
- •Specimen letters
- •I. Enclosing Printed Order Form.
- •II. Enclosing an Acknowledgement.
- •III. Import Order.
- •IV. Exchange of Cables.
- •V. Confirmation.
- •Word List:
- •To: Daniele Causio
- •Vocabulary
- •Business
- •8. Economy
- •Economics as an Academic Discipline
- •Vocabulary focus
- •1. Economy
- •3. Economic
- •5. Economically
- •The Basic Economic Questions: What? How? For whom? Read the text below and do the tasks that follow.
- •Vocabulary focus
- •Comprehension
- •Basic Kinds of Economic Systems Read the text below and do the tasks that follow.
- •The division of economic systems
- •Traditional economy
- •Market economy
- •Planned economy
- •Mixed economy
- •Participatory economics
- •The Three Sectors of the Economy
- •Depression
- •Конкуренция
- •Manufacturing and Services
- •Discussion
- •Vocabulary
- •Glossary
- •9. Companies
- •Forms of Business Organizations
- •Sole Proprietorship
- •Advantages
- •Disadvantages
- •Partnerships
- •Advantages
- •Disadvantages
- •Limited Companies
- •Advantages
- •Disadvantages
- •Vocabulary focus
- •Company Structure
- •Vocabulary focus
- •The Board of Directors
- •Investing in a Limited Company
- •Vocabulary
- •10. Management
- •What is Management?
- •Vocabulary focus
- •The General Manager
- •Vocabulary focus
- •Comprehension
- •Summary of General Management
- •Management and Human Resources Development
- •Vocabulary focus
- •Comprehension
- •Financial Management
- •Dialogue
- •Translation What Makes a Good Manager? Here are 10 Tips by Bill Gates
- •Listening The Retail Sector
- •Vocabulary
- •Glossary
- •Finance
- •11. Money and banking
- •Discovering connections
- •Money in the Modern World
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •Forms of Money
- •Vocabulary focus
- •Money is a Spectrum of Assets
- •Text 4 The Role of Banks in Theory
- •Vocabulary focus
- •Comprehension
- •Dialogue
- •Translation a) Read the two texts and translate them into Russian in writing.
- •B) Read the two texts and translate them into English in writing.
- •Listening c entral Banking
- •Role play Getting a Bank Loan
- •How soon do you want the loan repaid?
- •Discussion
- •Jokes Money is the root of all evil and a man needs roots!
- •Vocabulary
- •Glossary
- •12. Taxation
- •Discovering connections
- •Reading
- •Taxation (and how to avoid it!)
- •Vocabulary focus
- •Comprehension
- •The Income Tax
- •Vocabulary focus
- •Value Added Tax
- •Ex. 2. Make up the plan of the text.
- •Fiscal Policy
- •Double-taxation agreement
- •Listening Floating exchange rates versus a common currency
- •Vocabulary
- •13. Insurance
- •How much insurance money will you get?
- •Text 1
- •Insurance
- •Vocabulary focus
- •Term Insurance
- •Vocabulary focus
- •Whole Life Insurance
- •Vocabulary focus
- •Insurance Companies
- •Dialogue
- •A) Translate the text into English using the previous texts and the terms you have learnt. Оберег для вашего ребенка
- •Listening
- •Insurance
- •Vocabulary
- •Glossary
- •14. Marketing
- •Reading
- •The Centrality of Marketing
- •Vocabulary focus
- •The Marketing Concept
- •Marketing Plan
- •Vocabulary focus
- •Comprehension
- •Marketing Research
- •Vocabulary focus
- •Comprehension
- •Marketing Management
- •Comprehension
- •Marketing Department
- •Dialogue
- •Translation Making Sense of swot
- •Listening Listening Comprehension I The Story of the Swatch
- •Listening Comprehension II
- •Discussion
- •Vocabulary
- •15. Advertising
- •Advertising and Advertisements
- •Vocabulary focus
- •How companies advertise?
- •Vocabulary focus
- •The World of tv Commercials
- •Ex. 2. Identify these advertising media. Eight different ways of advertising are illustrated (one of them by the indirect means of sports sponsorship).
- •Commercial Advertising Media
- •The Four Major Promotional Tools
- •Public Service Advertising
- •Listening Comprehension I
- •Commercial 2
- •Commercial 3
- •Listening comprehension II
- •Listening comprehension III
- •Discussion
- •Vocabulary
- •16. International trade discovering connections
- •Reading
- •Protectionism and Free Trade
- •Vocabulary focus
- •Comprehension
- •Markets
- •Vocabulary focus
- •Comprehension
- •The Two Aspects of Foreign Trade
- •International Monetary Fund
- •Vocabulary focus
- •Dialogue Read the dialogue “ Shipping” in pairs and do the following exercises.
- •Translation Dell Tries to Crack South America
- •Listening Comprehension I
- •Listening Comprehension II
- •Vocabulary
- •Glossary
- •Tapescript
- •Tapescript 1 First version of the conversation
- •Second version of the conversation
- •Литература
Curriculum vitae
PERSONAL INFORMATION
-
name:
Carlos Vila Montarde
home address:
Calle Sta Ana 47, Aps. 12a
Madrid, Spain
day and place of birth:
13.05.61 in Santander, Spain
nationality:
Spanish
marital status:
single
EDUCATION
secondary education:
-
1976–79
Senior Migh School in Santander
High School Graduation Certificate
further education:
1979–80
military service
1980–85
University of Zaragoza
BSC in Computer Studies
1985–87
University of Madrid,
PhD in Systems Engineering
EMPLOYMENT
-
1990–
Topdown System, UK: Client Consultant (promoted to Senior Software Development Engineer, July 1981)
1989–90
Imprimerie Ledoux, Paris: Control Systems Supervisor
1988–89
Franco-Italian Bank, Milan: Systems Analyst
1987–88
I took a year off and, with some friend, sailed round the world in a 12-meter sailing cruiser.
current salary: equivalent to $40 000 plus –car and bonuses
OTHER INFORMATION
-
languages:
Spanish (native)
French, English (fluent, spoken/written)
Italian (fairly fluent)
REFEREES
Mrs Melen Tomlonson
Manager, Industrial Clients Department
Topdown Systems Ltd
Unit 37, Medomsley Road
Consett, County Duham DULL 5AE, England
(names of other referees will be supplied on request).
Ex. 6. Write your own c.v. (résumé) on analogy.
Ex. 7. Insert the following words in the gaps in the text below:
applicant application application form apply candidate curriculum vitae or CV(GB) or resume (US) employment agencies interview job description job vacancies references short-listed |
Many people looking for work read the (1)…….advertised in newspapers by companies and (2)…….. . To reply to an advertisement is to (3)……..for a job. You become a (4)…..or an (5)……… . You write an (6)……, or fill in the company’s (7)……., and send it, along with your (8)……….and a covering letter. You often have to give the names of the people who are prepared to write (9)……for you. If your qualifications and abilities match the (10)……..., you might be (11)…… , i.e. selected to attend an (12)…... .
Ex. 8. a) Work in pairs Look at this job ad: what would be its attractions – what might be its drawbacks?
Work in Bermuda!
ACME Atlantic are a well-known and respected trading company. We handle imports directly from manufacturers in 35 different countries, often to our own specifications, and currently export to 46 different countries worldwide.
We are looking for enthusiastic people to work in our office in Bermuda on temporary 3-, 6- and 9-month contracts. Applicants must be able to speak and write at least one foreign language fluently and can be nationals of any country.
Experience in import/export will be an advantage, but as special training will be available this is not essential. The main requirements are a willingness to work as a member of a team, to cope with pressure, to use the telephone in a foreign language and in English and to be prepared occasionally to work long hours when necessary.
There are several posts available and long-term prospects are good, though initially all successful applicants will be contracted for a maximum of 9 months.
The salary we will offer is excellent. We will pay for your return air fare and provide adequate accommodation at a nominal rent.
Please apply in your own handwriting, enclosing your résumé, to Charles Fox, European Sales Office, ACME Atlantic Ltd, 45 Pentonville Road, London EC2 4AC.
b) Work in pairs Look at this résumé. If you were interviewing Kevin Willis for the job in Bermuda, what questions would you ask him about his career history?
|
Kevin Miguel Willis |
Address: |
1090 Madison Avenue Sheboygan WI 53081 e-mail: kmw@aol.com |
Res. phone & fax: |
555-5656898 |
Date of birth: |
2/21/76 |
Professional experience |
Aug. 1999-present Valentine International: Export clerk Jan: 1998 – July 1999 Chicago Products: marketing assistant May 1997 – Dec. 1997 Self-employed: travel guide Jan. 1997 – May 1997 Unemployed |
Education and training |
1993 – 1995 Green Bay High School, Green Bay, Wisconsin 1991 – 1993 Oshkosh Junior High School, Oshkosh, Wisconsin |
Interests |
Mountain biking, reading, hiking, skiing, sailing |
Languages |
Fluent Spanish (my mother is Mexican), good conversational French |
References |
Ms Daphne Stern, Sales Vice-President, Valentine International, 2205 Jackson Street, Oshkosh, WI 54901 Mrs Francine Dexter, Marketing Director, Chicago Products Inc., 4450 Capitol Drive, Milwaukee, WI 52303 Mr James Wong, Atlas Travel, 9004 South Michigan Avenue, Chicago IL 60607 |
c) Work in pairs Look at this application letter from another applicant for the job. In what ways does Arthur Dent seem suitable (or unsuitable) for the job? In what ways are YOU better qualified for it?
Dear Mr Fox,
Work in Bermuda I noted with interest your advertisement in today’s Daily Planet. You will see from the enclosed CV that I have three years experience in marketing. My responsibilities have included all types of administrative work, product development, arranging and attending presentations, working with clients and solving problems that arise. Although I have an excellent relationship with my present employers, I feel that my prospects with them are limited and that there would be more scope for my talents with a larger, more dynamic company. If you consider that my qualifications and experience are suitable, I should be available for interview at any time. Yours sincerely,
Arthur Dent |
d) Work in pairs Imagine that you want to apply for the job. Draft an application letter, following these guidelines:
Introduce yourself: name, age, nationality, etc.
State when you are available.
Describe your relevant experience – or justify your lack of experience.
Describe your skills in your own language, English and other languages.
Describe how you meet the requirements of the job.
Say when you’re available for interview.
Ex. 9. Answer the following questions.
What impression do you try to give in an application letter?
Should an application letter bу handwritten, typed, or laser-printed?
How important is a well-presented CV or résumé?
Do you always tell the absolute truth in application letters?
LISTENING
There are different kinds of interviews: traditional one-to-one interviews, panel interviews where one or more candidates are interviewed by a panel of interviewers and even “deep-end” interviews where applicants have to demonstrate how they can cope in actual business situations. The atmosphere of an interview may vary from the informal to the formal and interviews may take a friendly, neutral or even hostile approach. Different interviews use different techniques and the only rules that applicants should be aware of may be “Expect the unexpected” and “Be yourself”!
Progress interviews are interviews where employees have a chance to review the work they are doing, and to set objectives for the future. Such interviews usually take place after a new employee has been working with a company for several months, and after that they may take place once or twice a year.
