- •Нечаева м. И., Воробьева с. В., Самофалова т. П., Кузуб е. В.
- •Предисловие
- •Office work
- •1. Records management
- •Records Management
- •Vocabulary focus
- •Origins of Records and Archives
- •Vocabulary focus
- •The Challenge
- •Vocabulary focus
- •A Model Scheme of Service in the uk
- •Director of Records and Archives
- •Deputy Director of Records and Archives
- •Assistant Director of Records and Archives
- •Records and Archives Officer
- •Records and Archives Clerk
- •Assistant Records and Archives Clerk
- •Dialogue
- •History
- •Vocabulary
- •2. In the Office discovering connections
- •Offices
- •A Small Office Versus a Big Office
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •2½ Million pieces of paper are printed by computers every __________ and 60 million photocopies are made every _______.
- •Comprehension
- •Text 3 The Eternal Coffee Break
- •Vocabulary focus
- •Comprehension
- •Factory Models Work In The Office
- •Meetings
- •Dialogue a Busy Office Read the conversation in pairs and do the tasks below.
- •Telephoning: Getting Through
- •Computers
- •Обязанности секретаря
- •Listening Listening Comprehension I
- •Listening Comprehension II
- •Minutes
- •Listening Comprehension III
- •Discussion
- •Vocabulary
- •3. Job hunting discovering connections
- •Reading
- •Finding the Ideal Job
- •Vocabulary focus
- •Comprehension
- •The Ideal Job
- •Vocabulary focus
- •Comprehension
- •Job Applications
- •A Letter of Application
- •Curriculum vitae
- •Work in Bermuda!
- •Listening Comprehension I
- •Interviews
- •Listening Comprehension II Who Should We Short-list?
- •Panel Interviews
- •Correspondence
- •4. Business letter format discovering connections
- •Parts of Business Letters
- •I. Indispensable Parts of Business Letters
- •II. Optional Parts of Business Letters
- •Addressing Envelopes
- •Business Letter Layout
- •Modified Block Style
- •Useful Expressions and Phrases
- •Reading Specimen Letters
- •I. Letter Layout.
- •II. Parts of a Letter, Beginning and Ending.
- •III. References, Subjects, Notations and Copies.
- •F.G.Bending
- •Dialogue
- •Some things that you can check in your writing
- •Some things that can make a message unclear
- •5. Enquiries discovering connections
- •Replies to Enquiries
- •Useful expressions and phrases
- •Specimen letters
- •I. Import Enquiry.
- •II. Domestic Enquiry.
- •III. Export Enquiry.
- •Word List:
- •Comprehension
- •Dialogue
- •Points to remember
- •Vocabulary
- •6. Offers
- •Types of offers
- •Useful Expressions and Phrases
- • Expressions used in offers and contracts in connection with terms of payment
- •Reading Specimen Letters
- •I. Firm Offer.
- •II. Offer Without Engagement.
- •III. Declining Offers.
- •IV. Accepting Offers.
- •Word List:
- •Comprehension
- •Dialogue
- •7. Orders
- •Placing an order
- •Useful expressions and phrases
- •Specimen letters
- •I. Enclosing Printed Order Form.
- •II. Enclosing an Acknowledgement.
- •III. Import Order.
- •IV. Exchange of Cables.
- •V. Confirmation.
- •Word List:
- •To: Daniele Causio
- •Vocabulary
- •Business
- •8. Economy
- •Economics as an Academic Discipline
- •Vocabulary focus
- •1. Economy
- •3. Economic
- •5. Economically
- •The Basic Economic Questions: What? How? For whom? Read the text below and do the tasks that follow.
- •Vocabulary focus
- •Comprehension
- •Basic Kinds of Economic Systems Read the text below and do the tasks that follow.
- •The division of economic systems
- •Traditional economy
- •Market economy
- •Planned economy
- •Mixed economy
- •Participatory economics
- •The Three Sectors of the Economy
- •Depression
- •Конкуренция
- •Manufacturing and Services
- •Discussion
- •Vocabulary
- •Glossary
- •9. Companies
- •Forms of Business Organizations
- •Sole Proprietorship
- •Advantages
- •Disadvantages
- •Partnerships
- •Advantages
- •Disadvantages
- •Limited Companies
- •Advantages
- •Disadvantages
- •Vocabulary focus
- •Company Structure
- •Vocabulary focus
- •The Board of Directors
- •Investing in a Limited Company
- •Vocabulary
- •10. Management
- •What is Management?
- •Vocabulary focus
- •The General Manager
- •Vocabulary focus
- •Comprehension
- •Summary of General Management
- •Management and Human Resources Development
- •Vocabulary focus
- •Comprehension
- •Financial Management
- •Dialogue
- •Translation What Makes a Good Manager? Here are 10 Tips by Bill Gates
- •Listening The Retail Sector
- •Vocabulary
- •Glossary
- •Finance
- •11. Money and banking
- •Discovering connections
- •Money in the Modern World
- •Vocabulary focus
- •Comprehension
- •Vocabulary focus
- •Forms of Money
- •Vocabulary focus
- •Money is a Spectrum of Assets
- •Text 4 The Role of Banks in Theory
- •Vocabulary focus
- •Comprehension
- •Dialogue
- •Translation a) Read the two texts and translate them into Russian in writing.
- •B) Read the two texts and translate them into English in writing.
- •Listening c entral Banking
- •Role play Getting a Bank Loan
- •How soon do you want the loan repaid?
- •Discussion
- •Jokes Money is the root of all evil and a man needs roots!
- •Vocabulary
- •Glossary
- •12. Taxation
- •Discovering connections
- •Reading
- •Taxation (and how to avoid it!)
- •Vocabulary focus
- •Comprehension
- •The Income Tax
- •Vocabulary focus
- •Value Added Tax
- •Ex. 2. Make up the plan of the text.
- •Fiscal Policy
- •Double-taxation agreement
- •Listening Floating exchange rates versus a common currency
- •Vocabulary
- •13. Insurance
- •How much insurance money will you get?
- •Text 1
- •Insurance
- •Vocabulary focus
- •Term Insurance
- •Vocabulary focus
- •Whole Life Insurance
- •Vocabulary focus
- •Insurance Companies
- •Dialogue
- •A) Translate the text into English using the previous texts and the terms you have learnt. Оберег для вашего ребенка
- •Listening
- •Insurance
- •Vocabulary
- •Glossary
- •14. Marketing
- •Reading
- •The Centrality of Marketing
- •Vocabulary focus
- •The Marketing Concept
- •Marketing Plan
- •Vocabulary focus
- •Comprehension
- •Marketing Research
- •Vocabulary focus
- •Comprehension
- •Marketing Management
- •Comprehension
- •Marketing Department
- •Dialogue
- •Translation Making Sense of swot
- •Listening Listening Comprehension I The Story of the Swatch
- •Listening Comprehension II
- •Discussion
- •Vocabulary
- •15. Advertising
- •Advertising and Advertisements
- •Vocabulary focus
- •How companies advertise?
- •Vocabulary focus
- •The World of tv Commercials
- •Ex. 2. Identify these advertising media. Eight different ways of advertising are illustrated (one of them by the indirect means of sports sponsorship).
- •Commercial Advertising Media
- •The Four Major Promotional Tools
- •Public Service Advertising
- •Listening Comprehension I
- •Commercial 2
- •Commercial 3
- •Listening comprehension II
- •Listening comprehension III
- •Discussion
- •Vocabulary
- •16. International trade discovering connections
- •Reading
- •Protectionism and Free Trade
- •Vocabulary focus
- •Comprehension
- •Markets
- •Vocabulary focus
- •Comprehension
- •The Two Aspects of Foreign Trade
- •International Monetary Fund
- •Vocabulary focus
- •Dialogue Read the dialogue “ Shipping” in pairs and do the following exercises.
- •Translation Dell Tries to Crack South America
- •Listening Comprehension I
- •Listening Comprehension II
- •Vocabulary
- •Glossary
- •Tapescript
- •Tapescript 1 First version of the conversation
- •Second version of the conversation
- •Литература
Discussion
Discuss the following problems:
Production work is more satisfying than office work.
If a man wearing leans and no tie comes into your office, do you think he
isn’t correctly dressed?
can’t be important?
is quite normal?
is someone who has come to fix electricity or something?
What sort of things motivate office workers to do their jobs well?
Innovation comes from creative destruction.
In future people will work mostly from homes.
Finish the sentence ‘The most important thing in the office is …’ (think about the three components of an office (See Preview).
Jokes
You’re very late this morning, Mr. Brown!
Yes, Sir, I’m sorry. I overslept.
Good gracious! Do you sleep at home as well?
The boss returned in a good humor from lunch and called the whole staff in to listen to a couple of jokes he had picked up. Everybody but one girl laughed uproariously. “What’s the matter?” grumbled the boss. “Haven’t you got a sense of humour?”
“I don’t have to laugh,” said the girl. “I’m leaving Friday anyhow”.
Vocabulary
agenda, n – повестка дня
atrium, n – атриум, крытый портик
clutter, v – создавать/приводить в беспорядок, загромождать, заваливать
corporate culture, n – корпоративная культура
desk, n – рабочий стол
drain, v – осушать, пить до дна; истощать (силы и т. п.); высасывать
dress code, n – требования, предъявляемые к одежде сотрудников
file, v – подшивать, регистрировать документы; хранить в определенном порядке
filing cabinet, n – шкаф для хранения документов; картотека, каталог
fund manager, n – распорядитель фонда
infrastructure, n – инфраструктура
layout, v –планировать, разбивать (сад, участок)
meeting, n – заседание, митинг, собрание
memo, n – служебная записка, докладная записка; директива, приказ
minutes – протокол (собрания)
photocopier, n – фотокопировальное устройство
pile, v – складывать, сваливать в кучу; нагружать
procrastinate, v – откладывать, отсрочивать; мешкать
shop, n – предприятие, контора, офис
shrink, v – уменьшаться, сокращаться; терять значение; ухудшаться
survey, n – опрос
tackle, v – энергично, с усердием браться, приниматься за что-л.
take, keep minutes – вести протокол
team work, n – коллективная работа, работа в коллективе
to hold a meeting – проводить собрание
utilize, v – утилизировать, использовать, расходовать, употреблять
white-collar, adj – канцелярский, конторский
GLOSSARY
Agenda – a list of the subjects to be discussed at a meeting; be on top of the agenda/be high on the agenda – be very important to do.
Central unit (central processing unit, CPU) – the part of a computer that controls and organizes all its activities.
Chairperson – someone who is in charge of a meeting or directs the work of a committee or organization.
Database – a large amount of data stored in a computer system so that you can find and use it easily.
Fax – a letter or message that is sent in electronic form down a telephone line and then printed using a special machine.
Fax machine – a machine used for sending and receiving faxes.
For signature – to be signed by the boss, manager etc.
Hardware – computer machinery and equipment, as opposed to the programmes that make computers work.
Keyboard – a row or several rows of keys on a musical instrument like a piano or a machine like a computer.
Meeting – an event at which people meet to talk and decide things.
Memo – a short official note to another person in the same company or organization.
Notebook – a very small personal computer that is the size of a book.
Noticeboard (AmE bulletin board) – a special board on a wall which notices can be fixed to.
Open-plan office – an open-plan office, school etc does not have walls dividing it into separate rooms.
Overhead projector - a piece of electrical equipment used for making words, pictures etc look larger by showing them on a wall or large screen so that many people can see.
PC – an electronic machine that can store information and do things with it according to a set of instructions called a program.
Photocopier – a machine that quickly makes photographic copies of documents.
Printer – a machine which is connected to a computer and makes a printed record of computer information.
Secretary – 1. someone who works in an office typing letters, keeping records, arranging meetings etc; 2. an official of an organization who keeps records, writes official letters etc.
Scanner – a piece of computer equipment that copies an image from paper onto the screen.
Shorthand – a fast method of writing using special signs or shorter forms to represent letters, words, and phrases.
Software – the sets of programs (instructions) that you put into a computer when you want it to do particular jobs.
Stationery – materials that you use for writing, such as paper, pens, pencils etc.
Word processor – small computer used especially for writing letters or storing information.
Workstation – the part of an office where you work, where your desk, computer etc are.
Whiteboard – a large board with a white, smooth surface used in classrooms and offices for writing on.
White-collar – white-collar workers work in offices, banks etc as opposed to people who work in factories, mines (blue-collar – workers do hard or dirty work with their hands).
