- •Table of Contents
- •1) Technical Support Specialist – Level 2
- •Qualification Requirements
- •2 ) Exceptions
- •3) Tier 2 Tools a) Solutions.24hourwebhostingsupport.Com
- •C) Linux Shell Commands
- •D) ipconfig
- •4) Absolute and Relative Paths a) Absolute Path
- •B) Relative Path
- •5) Possible Causes for Broken Sites
- •6) Installed Software:
- •7) Unix Services on the Hostopia Platform
- •A) cgi (Common Gateway Interface) faq
- •I.E. /services/webpages/h/o/hosting.Bluegenesis.Com/chat/chat.Log
- •B) Server Side Includes (ssi) faq
- •Can I use server-parsed image maps?
- •C) perl faq
- •How do I install and use Perl modules?
- •What is cpan?
- •What is supported by the jsp service?
- •What is a jsp file?
- •Where should my end users upload their jar files?
- •How do I Connect to an ms sql Database Source with .Jsp?
- •Upload appropriate libraries to your /public/web-inf/lib location
- •How do I Create a test .Jsp file?
- •Are there any potential issues ?
- •8) Windows® Services on the Hostopia Platform
- •A) Differences between Windows only Hosting and the Hybrid System
- •B) Functional Components
- •C) Non Functional Components
- •9) Asp 3.0 iis 6 (Active Server Pages)
- •A) asp Third Party Components
- •B) Server.MapPath()
- •C) The #include Directive
- •D) asp Coding Examples
- •1. Asp dsn connection for ms access
- •2. Asp dsn connection for MySql
- •3. Asp dsNless Connection for ms access
- •4. Asp dsnLess Connection To a MySql Database
- •5. Asp dsNless connection for ms sql
- •6. Defining Paths
- •7. AspMail Sample Code for Components
- •8. AspUpload Sample Code for Components
- •9. Cdonts Sample Code for Components
- •11. Sa Fileup Sample Code for Components
- •A) Features in asp.Net 2.0
- •B) asp.Net codebehind and Precompiled dll
- •C) Coding Considerations:
- •D) asp.Net codebehind and dll File Explanation
- •D) asp.Net ajax
- •E) Supported asp.Net File Extensions
- •F) Unsupported asp.Net file extensions:
- •G) Retrieving asp.Net Error Messages
- •H) asp.Net Coding Examples
- •11) ColdFusion 5 a) About ColdFusion 5
- •B) ColdFusion Applications
- •C) ColdFusion Tags
- •D) Supported ColdFusion Tags
- •E) Unsupported ColdFusion Tags
- •F) ColdFusion Error Messages
- •G) Custom ColdFusion Tags
- •H) ColdFusion Coding Examples
- •12) ColdFusion mx 7
- •13) Payment Gateways
- •13) Ssl (Secure Socket Layer)
- •A) Security Certificates
- •B) Common Issues with Installing a Custom ssl Certificate.
- •C) Creating Symbolic Links aka Symlink
- •Cd name_of_symlink
- •Rm name_of_link
- •Cd name_of_symlink
- •14) Databases a) ms access (Microsoft Access)
- •B) ms sql (Microsoft sql)
- •C) MySql
- •Import the dump.Sql file into a database:
- •15) Common Issues for Tier 2 a) Email
- •I. How to read Email Headers; Check for delays and Time Zone Discrepancies
- •II. How to Convert to utc (gmt)
- •1) Find the Time and Convert to utc!
- •2) Find the delay!
- •III. Bigfoot Mail System
- •IV. How to Test if the inbox is Corrupt
- •B) Formmail
- •2) Create a Test Form.
- •3) Copy and Paste Code into Form Non Secure Site
- •4) Verify that there is a cgi-bin.
- •6) Test the form. C) Sub Domains
- •D) Common Ports
- •E) Permissions
- •E) RealServer
- •F) EasySiteWizard 7
- •G) htaccess directives
- •H) Serrahost ProStores
- •I) FaxWire
- •J) Bell dns Remaps
C) Linux Shell Commands
Detailed help on any command can be obtained at any time in the Linux shell by typing "man COMMAND_NAME". For example to get help for the cd command, type "man cd". A page will format and display with all the information on that command. To move through the manual, use page up and page down buttons. To exit the manual, type 'q'.
Bash Command |
Description |
cd |
cd Moves you into a different directory.
Usage: "cd /" will move you to the root directory of the file system, regardless of which directory you are in now. Following the slash with a name, such as "cd /var" will move you to the /var directory off the root.
"cd .." will move you back to the parent directory of your current directory. For example, if you are in the "/home/my_user" directory, "cd .." will move you to the "/home" directory.
"cd MY_DIR" will move you from the current directory into the directory MY_DIR if it exists. If it does not, an error is thrown.
|
ls |
ls Displays a list of items in your current folder.
Usage: "ls" displays a colour-coded list of files, folders, links, etc. that exist in your current directory. Directories are blue, text files are white, and so on.
"ls -l" shows details about the directory, including the size of files, their permissions, date of creation, and who owns them. |
cp |
Creates a copy of a file. It can be used to create a copy in a different folder or in the same folder with a different name. cp old_file new_file will create a copy of old_file named new_file in the same folder. cp this_folder/oldfile that_folder/newfile will create a copy of oldfile (located in the folder this_folder) named newfile, which will be in the folder that_folder. |
mv |
Moves a file. Similar to cp, except that mv deletes the original file after creating it. This is mostly used to rename files. mv old_file new_file will create a copy of old_file which will be named new_file. Then the original file, old_file, will be deleted.
|
rm |
Removes a file. The syntax rm old_file will remove the file named old_file. Rm –r will remove a directory which still contains files. The –r flag means ‘recursive’.
|
mkdir |
mkdir Makes a new directory.
Usage: "mkdir DIR_NAME" will create a new directory with the name "DIR_NAME" in the current directory. |
rmdir |
rmdir Removes a directory.
Usage: "rmdir DIR_NAME" deletes the directory "DIR_NAME" from the current directory. It will throw an error if the directory does not exist, if you do not have permission to delete it, or if it is not empty. For non-empty directories, see the rm command.
rm Deletes a file, link, or directory.
Usage: "rm FILE_NAME" deletes the item FILE_NAME from the current directory. Specifying the path removes the item in that path. If the item does not exist, or you don't have permission to remove the file, an error will be thrown.
"rm -rf DIR_NAME" will remove a non-empty directory including all files therein.
nano/pico/emacs/vi are all ways to edit a file. I have listed them in order ease of use. Which will be available to you depends on the specific system. |
df |
df displays your disk usage. |
ping |
ping - Test a network connection |
traceroute |
trace - Find the IP address of a remote host. |
