- •Table of Contents
- •1) Technical Support Specialist – Level 2
- •Qualification Requirements
- •2 ) Exceptions
- •3) Tier 2 Tools a) Solutions.24hourwebhostingsupport.Com
- •C) Linux Shell Commands
- •D) ipconfig
- •4) Absolute and Relative Paths a) Absolute Path
- •B) Relative Path
- •5) Possible Causes for Broken Sites
- •6) Installed Software:
- •7) Unix Services on the Hostopia Platform
- •A) cgi (Common Gateway Interface) faq
- •I.E. /services/webpages/h/o/hosting.Bluegenesis.Com/chat/chat.Log
- •B) Server Side Includes (ssi) faq
- •Can I use server-parsed image maps?
- •C) perl faq
- •How do I install and use Perl modules?
- •What is cpan?
- •What is supported by the jsp service?
- •What is a jsp file?
- •Where should my end users upload their jar files?
- •How do I Connect to an ms sql Database Source with .Jsp?
- •Upload appropriate libraries to your /public/web-inf/lib location
- •How do I Create a test .Jsp file?
- •Are there any potential issues ?
- •8) Windows® Services on the Hostopia Platform
- •A) Differences between Windows only Hosting and the Hybrid System
- •B) Functional Components
- •C) Non Functional Components
- •9) Asp 3.0 iis 6 (Active Server Pages)
- •A) asp Third Party Components
- •B) Server.MapPath()
- •C) The #include Directive
- •D) asp Coding Examples
- •1. Asp dsn connection for ms access
- •2. Asp dsn connection for MySql
- •3. Asp dsNless Connection for ms access
- •4. Asp dsnLess Connection To a MySql Database
- •5. Asp dsNless connection for ms sql
- •6. Defining Paths
- •7. AspMail Sample Code for Components
- •8. AspUpload Sample Code for Components
- •9. Cdonts Sample Code for Components
- •11. Sa Fileup Sample Code for Components
- •A) Features in asp.Net 2.0
- •B) asp.Net codebehind and Precompiled dll
- •C) Coding Considerations:
- •D) asp.Net codebehind and dll File Explanation
- •D) asp.Net ajax
- •E) Supported asp.Net File Extensions
- •F) Unsupported asp.Net file extensions:
- •G) Retrieving asp.Net Error Messages
- •H) asp.Net Coding Examples
- •11) ColdFusion 5 a) About ColdFusion 5
- •B) ColdFusion Applications
- •C) ColdFusion Tags
- •D) Supported ColdFusion Tags
- •E) Unsupported ColdFusion Tags
- •F) ColdFusion Error Messages
- •G) Custom ColdFusion Tags
- •H) ColdFusion Coding Examples
- •12) ColdFusion mx 7
- •13) Payment Gateways
- •13) Ssl (Secure Socket Layer)
- •A) Security Certificates
- •B) Common Issues with Installing a Custom ssl Certificate.
- •C) Creating Symbolic Links aka Symlink
- •Cd name_of_symlink
- •Rm name_of_link
- •Cd name_of_symlink
- •14) Databases a) ms access (Microsoft Access)
- •B) ms sql (Microsoft sql)
- •C) MySql
- •Import the dump.Sql file into a database:
- •15) Common Issues for Tier 2 a) Email
- •I. How to read Email Headers; Check for delays and Time Zone Discrepancies
- •II. How to Convert to utc (gmt)
- •1) Find the Time and Convert to utc!
- •2) Find the delay!
- •III. Bigfoot Mail System
- •IV. How to Test if the inbox is Corrupt
- •B) Formmail
- •2) Create a Test Form.
- •3) Copy and Paste Code into Form Non Secure Site
- •4) Verify that there is a cgi-bin.
- •6) Test the form. C) Sub Domains
- •D) Common Ports
- •E) Permissions
- •E) RealServer
- •F) EasySiteWizard 7
- •G) htaccess directives
- •H) Serrahost ProStores
- •I) FaxWire
- •J) Bell dns Remaps
E) Unsupported ColdFusion Tags
Although this may be a list of unsupported tags, support may vary from partner to partner.
-
CFCONTENT
CFEXECUTE
CFDIRECTORY
CFFTP
CFOBJECT
CFLOG
CFREGISTRY ***
CFFILE
CFADMINSECURITY
CFLDAP
CFADMINISTRATION
ColdFusion custom tags
CFCHART is not supported for ColdFusion MX
*** CFREGISTRY will also affect ColdFusion MX tag CFApplication *if* client storage is left to its default or set to "Registry".
Here is a brief explanation and a resolution that was provided by our programming department for ColdFusion MX scenario. At default, the CFApplication tag has a parameter of clientstorage with a default value of Registry. By disabling the CFRegisty tag, this creates a conflict. To resolve the problem, the CFApplicaiton tag MUST include the clientstorage="Cookie" or clientstorage="Datasource_Name" to ensure that CFMX does not try to access the registry. Here is an example of a good CFApplication tag.
<cfapplication name="Your_App_Name" clientmanagement="yes" sessionmanagement="yes" setclientcookies="yes" setdomaincookies="yes" sessiontimeout="#createTimeSpan(0,8,0,0)#" applicationtimeout="#createTimeSpan(0,8,0,0)#" Clientstorage="Cookie" loginstorage="session">
The Following tags will be activated on CFMX 7 only, by sending a request by ticket process to Sys Admin and will take one (1) business day to activate:
CFFile
CFDirectory
F) ColdFusion Error Messages
Due to security reasons we have disabled debugging, and have generic error messages setup on our servers. This prevents sensitive information from being displayed to visitors.
Customers are advised to fix and debug code, on their development servers before moving to the live system.
G) Custom ColdFusion Tags
Custom CFML tags are supported on our systems. However custom CFX/Dlls are prohibited on the hybrid system.
Tags that are poorly coded are known to cause server instability, excessive resource consumption, and reduced site performance. For this reason, CFX/Dlls are much better suited to a dedicated server environment.
H) ColdFusion Coding Examples
1. ColdFusion DSN connection for MS ACCESS
<CFQUERY NAME="TableName" DATASOURCE="prefix_domainname_com">
SELECT * FROM TableName
</CFQUERY>
2. ColdFusion DSN connection for MS SQL
<CFQUERY NAME="TableName" DATASOURCE=prefix_domain_com";SERVER=MS SQL.megasqlservers.com;
UID=dbm.domain.com;PWD=password>
SELECT * FROM TableName
</CFQUERY>
3. ColdFusion DSN connection for MySQL
<CFQUERY NAME="TableName" DATASOURCE="prefix_domainname_com" USERNAME="mydomainco123456" PASSWORD="password">
SELECT * FROM TableName
</CFQUERY>
4. ColdFusion DSNless Connection for MS ACCESS
<CFSET thisPath=ExpandPath("data\")>
<CFSET thisDirectory=GetDirectoryFromPath("thisPath")>
<CFQUERY NAME="TableName" DBTYPE="dynamic" CONNECTSTRING="Driver={Microsoft Access Driver (*.mdb)};Dbq=#GetDirectoryFromPath(thisPath)#database.mdb;">
SELECT * FROM TableName
</CFQUERY>
5. ColdFusion DSNless connection for MS SQL
CFQUERY NAME="TableName" DBTYPE="dynamic"
CONNECTSTRING=" Driver={SQL Server};
Server=MS SQL.megasqlservers.com;Database=prefix_domain_com;UID=dbm.domainname.com;
PWD=password;">
SELECT * FROM TableName
</CFQUERY>
6. ColdFusion DSNless connection for MySQL
<CFQUERY NAME="TableName" DBTYPE="dynamic" CONNECTSTRING="Driver={mysql};Server=sqlc1.megasqlservers.com;
Database=prefix_domainname_com;UID=dbm.domain.com;PWD=password;">
SELECT * FROM TableName
</CFQUERY>
7. ColdFusion Defining Paths
This equates to the following path:
\domain.com\public\images
<CFSET thisPath= ExpandPath("images/")> <CFSET thisDirectory= GetDirectoryFromPath(thisPath)>
8. CFMail Example
****HTML Page cfcode.htm****
<html>
<center>
<form action=”cfmail.cfm” method=”POST”>
<table border=0 width=580>
<TR>
<TD>
<font face=arial size=5>ColdFusion <cfmail> form-to-email sample<BR>
</font>
<BR>
<font face=arial size=3>
Here’s the CFMail example. The example below uses ColdFusion script to launch the email message, using ColdFusion server’s built-in email capability.<BR>
<BR> Look at the source code in this HTML page as well as the source code for cfmail.cfm to see what’s going on. To view the source code of the cfmail.cfm file, which is called by this form, click below.
</font>
<!---This is the “to” address (put in your address here)--- >
<input type=text size=40 name=”recipient” value=”( Fill in your email address here.)”>
<!---This is the subject line--- >
<input type=hidden name=”subject” value=”TEST”>
<!--- This is the “from” address--- >
<input type=hidden name=”email” value=”a.sagala@austinsagala.com”>
<input type=hidden name=”Message Text” value=”Here’s more text that will be included in the email message itself, as the body of the message.”>
<input type=”submit” name=”mail” value=”Send Email Message Now”><BR>
<BR>
</form>
</td>
</tr>
</table>
</center>
</HTML>
<cfmail
from=”#form.email#”
to=”#form.recipient#”
subject=”#form. subject#”
Text of message goes here.