- •Aviation Personnel
- •Vocabulary:
- •The Crew
- •Vocabulary
- •The Crew
- •The Role of the Cabin Crew
- •Vocabulary
- •Parts of the Plane
- •Vocabulary:
- •Parts of the plane
- •General Layout
- •Vocabulary
- •General Layout
- •The Galley – Pantry. Wardrobe Compartments and Toilets
- •Vocabulary
- •The Galley-Pantry
- •Wardrobe Compartments and Toilets
- •Boarding Phrases:
- •Boarding Dialogues
- •Accommodation Phrases
- •Accommodation dialogues
- •Take-Off and landing preparation
- •Food and Drink Service
- •Food and Drink phrases
- •Aperitif Dialogues
- •Food Dialogues
- •Sales Dialogues
- •Immigration cards
- •Vocabulary
- •Medical service
- •Vocabulary:
- •Medical Service
- •Vocabulary:
- •Asking about passenger’s condition
- •Passenger’s symptoms
- •Administering first aid
- •Dialogues
- •Emergency Equipment
- •Vocabulary:
- •Emergency Equipment
- •Oxygen Mask
- •Read and Translate:
- •Match the pairs correctly and put them in a suitable order.
- •Are the following sentences true or false? Change the false ones to make them true:
- •Answer the questions:
- •Life Vest
- •Read and translate:
- •Are the following sentences true or false? Change the false ones to make them true.
- •Translate into English
- •Emergency landing on land
- •Ditching
- •Safety Position Brief Instructions
- •Airbus 320 Cabin Crew
- •Saying good-bye
- •Passenger Complaints and Disruptive Passengers
- •At the airport abroad
At the airport abroad
Phrases:
Don’t start loading without me
Не начинайте загрузку без меня.
How many pieces of baggage are you going to load?
Сколько мест багажа вы собираетесь загрузит?
Quantity of cargo does not correspond to figures in documents.
Количество груза не совпадает с указанным в документах.
Make corrections in documents according to the real situation.
Сделайте исправления в документах согласно реальной ситуации.
Put this piece of cargo aside.
Положите это место груза в сторону.
This piece of cargo has a damaged packing.
У этого места груза нарушена упаковка.
Tag is missing.
Бирка отсутствует.
Sign all copies.
Подпишите копии.
Fix the nets.
Установите сетки.
Have a nice flight.
Приятного полёта.
Start loading please.
Начинайте загрузку.
I’d like to make an additional order.
Я бы хотела сделать дополнительный заказ.
How many passengers meals have you loaded?
Сколько порций пассажирского питания вы загрузили?
Change disposable headrest covers.
Поменяйте подголовники.
Dialogues:
CA: -Good morning. Don’t start loading without me. I’m the crew member responsible for cargo. Are you a ground manager?
P: - Yes, I am. Here are cargo and mail documents.
CA: - Thank you. How many pieces of cargo are you going to load?
P: - 57 pieces of cargo. It’s about two tonnes. No dangerous goods, sir.
CA: - Do you know that quantity of cargo does not correspond to figures in documents?
P: - OK, I’ll make corrections in documents according to the real situation.
CA: -Do, please. Put this piece of cargo aside. It has a damaged packing and it’s tag is missing.
P: - No problem. Here is the cargo manifest with corrections.
CA: - Sign all copies, please. Don’t forget to fix the nets. Bye!
P: - Have a nice flight!
P: - Good evening, CAs. We are Food & Drink Service.
CA: -Good afternoon, madam. We don’t have much time. Start loading please.
P: - OK, here are 5 containers with hot meals and 2 meal trolleys for economy class passengers and one more for business class PAX.
CA: - How many passengers meals have you loaded?
P: - One hundred and three trays for economy class plus six trays for the crew.
CA: -I’d like to make an additional order of disposable plastic glasses and food ice.
P: - No problem. We’ll be back in several minutes.
P: - Good evening, CAs. We are cleaning staff. What should we do?
CA: -Good evening, ladies. Change disposable headrest covers where necessary, clean the aft galley and lavatories, please.
P: - We need plastic bags for waste bins and disposable headrest covers as well.
CA: - Here they are. Don’t forget to wipe each tray table.
P: - Check the cleaning, please. We finished it.
CA: - Thank you. It’s done properly.