Dialogues

CA: - I am at your service

P: - Sorry to trouble you.

CA: - No trouble. What can I do for you?

P: - I’m getting airsick.

CA: - Use an airsickness bag which is located in the seat pocket in front of you. Would you care for a tablet and a glass of water with a lemon slice?

P: - I’m allergic to some medicines. A glass of lemon water, please.

CA: - What’s happened?

P: - There’s been an accident. A bag fell from overhead bin. I have a hand injury.

CA: - Where exactly?

P: - I have a sharp pain in my arm.

CA: -I have to examine it. I’ll bring the splint to stabilize your arm.

P: - I can’t stand the pain any more. Give me any sedative.

CA: -Take this pill please. It will do you good.

P: - I hope so.

CA: -What would you like, sir?

P: - I feel ill.

CA: -Where is the pain?

P: - Here

CA: -What exactly are the symptoms?

P: - A terrible headache and a cough.

CA: -Let me take your pulse. I’m sorry, it’s quick. You have got a fever. Please don’t worry I’ll bring you some medicine.

CA: - What can I do for you, madam?

P: - I’ve got a heart trouble.

CA: -Do you have any medicine with you?

P: - Sorry, I forgot it at home.

CA: -I’ll bring you a tablet of validol. Put it under your tongue but don’t swallow it.

P: - All right.

CA: -If you don’t feel better, we’ll call an ambulance on our arrival to Moscow.

P: - Thank you for your help.

P: - I feel like vomiting and I also have a stomach trouble

CA: -I see. We’ve got some medicine for indigestion. But at first I must isolate you from other passengers. Please, follow me, take this seat and use the rear toilet.

CA: - What would you care for?

P: - It’s stuffy here, I need oxygen.

CA: - I’ll bring you an oxygen bottle.

P: - Oh…Thanks, how can I use it?

CA: - Hold the mask to the nose and mouth. Press the mask firmly. Is oxygen flowing? Inhale through the nose, but exhale through the mouth. Breathe normally for two or three minutes.

P: - I’ll try….

(in 2 or 3 minutes)

CA: - Are you better? Please take off the mask.

P: - Much better. Thank you for your help.

D: - Good evening. How was the flight?

CA: - Good evening, doctor. During the flight I was watching the passenger, who had symptoms of SARS.

D: - What exactly were the symptoms?

CA: - Some pain in different parts of body, a fever, a cough and a headache.

D:- I see. What measures did you take?

CA: - I isolated him from other passengers, gave him medicines, informed the Captain and the ground staff.

D:- And for your safety reasons?

CA: - I washed my hands very often and used the gloves.

D:- That was good of you.

Emergency Equipment

Vocabulary:

several

purpose

to designate

to complete

movable

chemical

fire extinguisher

seal

to be intact

to be expired

air tightness

to lack oxygen

to protect

fire axe

smouldering fire

to squeeze

trigger

to transmit

radio-beacon

life-vest

baby floating survival cot

life-raft

inflatable slide

off-wing slide

escape rope

torch

safety information card

pressure