- •Aviation Personnel
- •Vocabulary:
- •The Crew
- •Vocabulary
- •The Crew
- •The Role of the Cabin Crew
- •Vocabulary
- •Parts of the Plane
- •Vocabulary:
- •Parts of the plane
- •General Layout
- •Vocabulary
- •General Layout
- •The Galley – Pantry. Wardrobe Compartments and Toilets
- •Vocabulary
- •The Galley-Pantry
- •Wardrobe Compartments and Toilets
- •Boarding Phrases:
- •Boarding Dialogues
- •Accommodation Phrases
- •Accommodation dialogues
- •Take-Off and landing preparation
- •Food and Drink Service
- •Food and Drink phrases
- •Aperitif Dialogues
- •Food Dialogues
- •Sales Dialogues
- •Immigration cards
- •Vocabulary
- •Medical service
- •Vocabulary:
- •Medical Service
- •Vocabulary:
- •Asking about passenger’s condition
- •Passenger’s symptoms
- •Administering first aid
- •Dialogues
- •Emergency Equipment
- •Vocabulary:
- •Emergency Equipment
- •Oxygen Mask
- •Read and Translate:
- •Match the pairs correctly and put them in a suitable order.
- •Are the following sentences true or false? Change the false ones to make them true:
- •Answer the questions:
- •Life Vest
- •Read and translate:
- •Are the following sentences true or false? Change the false ones to make them true.
- •Translate into English
- •Emergency landing on land
- •Ditching
- •Safety Position Brief Instructions
- •Airbus 320 Cabin Crew
- •Saying good-bye
- •Passenger Complaints and Disruptive Passengers
- •At the airport abroad
ФГАОУДО (ПК) Ур УТЦ ГА
Учебное пособие для бортпроводников
Шадрин А.А.
Revision 4
г. Екатеринбург 2014
Оглавление
Aviation Personnel 2
The Crew 4
The Role of the Cabin Crew 5
Parts of the Plane 6
General Layout 7
The Galley – Pantry. Wardrobe Compartments and Toilets 9
Boarding Phrases: 10
Boarding Dialogues 13
Accommodation Phrases 14
Accommodation dialogues 15
Take-Off and landing preparation 16
Food and Drink Service 17
Food and Drink phrases 21
Aperitif Dialogues 23
Food Dialogues 24
Sales 25
Sales Dialogues 26
Immigration cards 27
MEDICAL SERVICE 28
Asking about passenger’s condition 29
Passenger’s symptoms 29
Administering first aid 30
Dialogues 31
Emergency Equipment 34
Pre-selected Passengers (PSPs) and their Duties 38
Safety Position Brief Instructions 39
Saying good-bye 42
Passenger Complaints and Disruptive Passengers 43
At the airport abroad 45
Aviation Personnel
Vocabulary:
A Cabin Attendant (CA) a purser a captain a co-pilot cabin crew flight crew an airline representative a handling agent a customs officer a boarding officer a passport officer a technician a load master a loader a passenger an infant an economy class passenger a business class passenger a commercially important passenger (CIP) an unaccompanied minor (UM) a handicapped passenger a stretcher passenger a wheelchair passenger a deaf passenger a blind passenger a numb passenger a deportee a pregnant woman an nursing mother a vegetarian an aircraft a stand a plane to be on board to be in the entrance area to be in the cockpit to be on the flight deck to be in row № … to be in the front/ middle/ rear part of the plane a window seat/ a seat by the window an aisle seat/ a seat by the aisle a middle seat a boarding pass/ a boarding card a ticket cargo dangerous goods baggage hand luggage a main exit an emergency exit a galley a toilet/ a lavatory a passenger cabin a cargo compartment a cargo hold |
бортпроводник старший бортпроводник капитан второй пилот кабинный экипаж лётный экипаж представитель авиакомпании агент перевозок таможенник пограничник пограничник (паспортный контроль) техник главный грузчик грузчик пассажир ребенок (до 2-х лет) пассажир эконом класса пассажир бизнес класса коммерчески важный пассажир несопровождаемый ребенок недееспособный пассажир пассажир, нуждающийся в носилках пассажир, нуждающийся в коляске глухой пассажир слепой пассажир глухонемой пассажир депортированный беременная женщина кормящая мама вегетарианец воздушное судно стоянка ВС самолет быть на борту быть у главного выхода быть в кабине пилотов быть в кабине пилотов быть на ряду номер … быть в передней/ средней/ хвостовой части самолета место у окна место у прохода место посередине посадочный талон билет груз опасные грузы багаж ручная кладь главный выход аварийный выход кухня туалет пассажирский салон грузовое помещение грузовой отсек
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The Crew
Vocabulary
a flight crew
an aircraft
to be divided
to consist of
a flight deck
to be called
to share
common
a cabin crew
to be responsible for
to be responsible to
to be determined
a cabin attendant
an emergency exit