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  1. Make phrases by matching an item from each column and make your own sentences with them.

  1. if you have any can personalize

  2. I'm confident further questions

  3. 1 also notice that you discounts

  4. I would be happy of discounts

  5. we do offer quantity up a trade account

  6. I have been looking that we can supply

  7. l can find no mention to make a sample

  8. you need to set at your website

  1. Use the phrases from a to complete the exchange of emails below.

Write the phrases in full - it will help you to remember them.

To: Sales

Subject: Office supplies order

_________________ and am interested in ordering some office supplies.

In particular, I need paper and cartridges for Canon photocopiers, and various mailing and packaging supplies.

________________desk and wall calendars with a company logo, but I would need some assurance about the quality of these items.

Your prices are shown on the site, but _________________ and extended payment terms for large purchases. Please send full details of these.

I look forward to an early reply.

To: Michelle Young

Subject: Re: Office supplies order

Thank you for your email enquiring about office supplies.

_________________ all your product needs and look forward to welcoming you as a regular customer.

_______________ for large orders. These are on a sliding scale, beginning at 2% for orders over €500 and going up to 8% for orders over €10.000.

Trade customers such as yourselves are given 30 days to pay our invoices, but ____________________ first. We also offer attractive early payment discounts on these accounts. For further information on trade accounts please click on the link below.

In relation to our personalized calendars.

_______________________ product for you to look at. Please send me some artwork with your logo as a gif file, and specify whether you want a desk or wall calendar.

Thank you once again for your enquiry. _________________________ please feel free to contact me.

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