Dramatize the dialogues: Dialogue 1
Boss: Let’s have a look at the diary. What are the engagements for today?
Secretary: Mr. Petrov has an appointment for ten. And there is a conference at
three.
Boss: Get the documents ready for the conference. I’m afraid these bills
will keep me busy till twelve.
Secretary: Shall I arrange for Mr. Petrov to come later?
Boss: Yes, you’d better. Phone him just now.
Secretary: Very good.
Dialogue 2
Secretary: Could I speak to Mr. Petrov, please.
Melnyk: He is on another line at the moment. Would you hold on?
Secretary: I’m afraid I can’t. I’ll leave a message for him. Will you please ask
him to call at Mr. White’s office at twelve o’clock instead of ten?
Melnyk: All right. I’ll let him know.
Study the following phrases used to express intention:
I’m going to see them on Friday
I think I’ll take a taxi
I’ve decided to travel alone
I’m planning (I plan) to stay here until June
I’m thinking about extending my visa
I intend to leave soon
My intention is to cancel my flight
Use these phrases to express your intention in the situation given below. Work in pairs.
A: How long do you plan to stay here?
B: ________________ to leave at the end of the term.
A: Have you made up your mind about the tickets?
B: Yes, _______________ travel economy class. It’s much cheaper.
A: What time should you expect you back?
B: ________________ come around Christmas.
A: Have you made any plans for this summer?
B: Well, _______________ going to Palm Beach if I can afford it.
A: When do you think you will call Maggie?
B: ________________ try Monday night.
A: Are flying to Frankfurt?
B: No, ______________ I’ll take a train.
Unit II Business Meetings
Learn the following words and word-combinations:
to deal with мати справу з
in person особисто
co-worker співробітник
superior начальник
subordinate підлеглий
agreement угода, домовленість
to make an appointment призначити зустріч
advertising leaflet рекламна листівка
at your disposal у вашому розпорядженні
Read and translate the text:
In business people have to deal in person with all kinds of people. You may have to use English when talking with different people within your company who don’t speak your language: these may be colleagues or co-workers, superior or subordinates – who may work with you in your department, in another part of the building or in another branch. And you may also have to deal in English with people from outside the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends, acquaintances or strangers – people of your own age, or people who are younger or older than you. The relationship you have with a person determines the kind of language you use.
This relationship may even affect what you say when you meet people: for example, it’s not appropriate to say “Hi, how are you!” when meeting the Managing Director of a large company or to say “Good morning, it’s a great pleasure to meet you” when being introduced to a person you’ll be working closely with in the same team.
Remember that people form an impression of you from the way you speak and behave – not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere – and what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another.
Remember also that your body language, gestures and expression may tell people more about you than the words you use.