
- •Business studies Навчальний посібник За редакцією н. Семко
- •Study the following verb forms. What is the different between them?
- •Translate the sentences into Ukrainian. Study the following model.
- •Translate the sentences paying attention to –ing forms in different functions. Analyse the structure of the sentences (subject, predicate, object etc).
- •Globalization has helped to make the telephone an essential business communication tool. Before you read the article, discuss the questions.
- •5. Read the article and translate the sentences containing highlighted phrases.
- •6. Read the article again and find the answers to these questions.
- •7. Discuss ways of improving employees’ telephone skills.
- •8. Answer these questions about the business call below.
- •9. Read the following dialogues in pairs.Make sure you understand all the phrases.
- •Learn one of the dialogues by heart and role-play it with your partner.
- •Translate the sentences. Pay attention to the models with the Infinitive. Remember the models. Make up some more sentences with each of the models.
- •Read and translate the text paying attention to the –ingforms and the infinitives. Remember the telephone techniques. Be ready to tell your colleagues about them.
- •In pairs, make up dialogues about these two telephone situations and role-play them.
- •Translate into English using the active vocabulary. Use appropriate grammar models.
- •1. Match the phrases with their Ukrainian equivalents.
- •3. Think of the situation you have complained about or you could complain about and write a letter of complaint.
- •1. Match a and Bparts to make up a phrase.Translate the phrases.
- •2. You are going to attend a team-building seminar in Milan. Write an email to your secretary in which you:
- •3. You have just played a new game and you are very disappointed. Read this advertisement carefully and the notes you have made. Decide what you will complain about.
- •4. Match the sentence halves in a and b.
- •5. Complete the phrases below with these verbs.
- •6. Write an email to the company covering the following:
- •7.Translate into English using the active vocabulary.
- •Complete the chart. Mind the difference between past simple and past participle.
- •Translate the following phrases. Think of more sentences to illustrate the difference.
- •Read text a and translate the sentences containing -ed forms in different functions. Text a Make meetings work for you
- •Complete the chart below.
- •5. Translate the following phrases from Text a.
- •6. Complete the following sentences with appropriate words from the text. Translate them.
- •7. Speak about your impressions of meetings you have attended.
- •Read the text Pitfalls of international meetings and discuss the key points under the following headings:
- •What pitfall or pitfalls, do you think, should be avoided at an international meeting held in Ukraine?
- •3. Translate the sentences containing modal verbs and provide comments on their meaning.
- •4. Insert appropriate prepositions where necessary.
- •Useful language
- •5. Translate into Englishusing the active vocabulary.
- •1. Match the words and their definitions. Think of their Ukrainian equivalents.
- •2. Answer the questions.
- •Think and discuss.
- •4. Complete the sentences with the appropriate form of the words provided in capitals.
- •When Tim Collins came back home he told his boss about the results of his business trip. Change the direct speech into reported speech. Follow the model.
- •Think and discuss:
- •3. Study the Useful language box and then role-play the negotiations below.
- •Translate into English using the active vocabulary.
- •2. Translate into English the phrases. Use the vocabulary from the text.
- •3. Read and translate the text. Pay attention to the way the highlighted model (to be to) is translated. Use the model in some sentences of your own. Text a Types of Presentations
- •Read text b. The text contains many sentences with should. What meaning does it have? Translate the sentences. Text b
- •Make up 5 sentences using the model I (you, he, she, we, they)’d better.
- •3. Read and remember
- •4.Complete the sentences with appropriate prepositions.
- •Complete the paragraph with the prepositions given in the box.
- •Write the numbers in full.
- •Prepare and deliver a tree-minute presentation on one of the following topics. Use the active vocabulary.
- •Translate into English using the active vocabulary of the unit.
- •Unit 6 сross cultural business communication
- •First read the text very quickly and write down one thing about each nationality that you can remember. Discuss what you have written with your partner.
- •Here are some final tips for travelers
- •2. Read the text again and answer the questions. Discuss the questions in pairs.
- •Think and discuss
- •4. Complete the passage below using words from the box in the correct form.
- •Gift giving in the international business context.
- •5. Complete the sentences below using the expressions in the box in the correct imperative form, positive or negative.
- •What customs surround a business lunch in your country?
- •Text b Who’s for a business lunch?
- •2. According to the writer of the article, are these statements true (t) or false (f)?
- •3.Pick up the odd one out in these lists of words. Explain your choice.
- •4.Read the article about Ukraine’s Business Culture.Use the words given in the brackets to form the words that will logically fit the sentence.
- •5.Think and discuss.
- •Translate into English.
- •International trade (Part one)
- •1. Match the two parts (a and b) to make aphrase. Translate the phrases.
- •2. Read the text and translate the sentences containing the phrases from exercise 1.
- •4. Look at the words in the box. Each of them can be stressed in two different ways. Why? What difference does it make?
- •5. Give definitions of the key notions:
- •6. Answer the questions.
- •7. Think and discuss.
- •1. Study and analyse the following model. Then look through the text and find four more sentences of the same model. Translate them.
- •International Trade and National Economies
- •2. Write the comparative form of the following adjectives and adverbs.
- •3. Rewrite the sentences using should and the comparative form.
- •4. Choose the right form to complete the following sentences.
- •International trade (Part two)
- •1. Read the text and translate the highlighted parts.
- •Look through the text again and translate sentences containing
- •3. Translate the sentences into English using –ing forms.
- •4. Comment on the following:
- •5.Complete the following passage, which describes the experience of the French car manufacturer Peugeot in the Indian market, with the words from the box.
- •1. Translate the following phrases from the text into English.
- •2. What do these abbreviations stand for?
- •3. Complete the sentences with appropriate prepositions where necessary.
- •4. Answer the questions.
- •5. Think and discuss.
- •6. Translate into English using the active vocabulary of the text.
- •Unit 8 european union
- •1. Translate the sentences from the text. Pay attention to the tense forms. Comment on their use.
- •2. Make up 3-4 sentences following the Passive model of sentences 1,4and 9. Then change sentences 1 and 4 into Active form. Write them down.
- •3. Complete the following sentences. Use the right form of the word in brackets.
- •4. Complete the following sentences. Use the right word from the box.
- •1. Match a and b to make a phrase. Translate the phrases.
- •2. Read the text and translate the sentences containing phrases from exercise1.
- •3. Complete the sentencesand translate them.
- •4. Answer the questions.
- •Translate the sentences into English.
- •Speak about the political future of this country.
- •Globalization
- •1. Think and discuss.
- •2. Read the text and translate the sentences with used to. Make up some more sentences with used to. Use the ideas of the text to help you. Text a Globalization
- •3. Answer the questions.
- •Match the words below with their definitions or synonyms
- •3. Look through the points below and classify them into two groups:
- •1) Advantages and 2) disadvantages.
- •Pros and Cons of Globalization
- •Answer the questions.
- •1. Philip Condit, chairman from Boeing, talks about the problems of turning Boeing into a global company.Read and discuss the text using the questions below to help you. Flight plan from Seattle
- •2. Ask some more questions to the text and answer them.
- •3. Translate the sentence provided below and make 3 - 4 more sentences of the same model. Use the ideas of the text to help you.
- •Choose the right word to complete the sentences. Discuss the idea of the article. Glocalization – thinking globally, acting locally
- •5.Answer the questions.
- •6. Translate into English
- •7. Speak about Ukraine in the context of globalization.
- •Setting up a business
- •1. Discuss in pairs.
- •Starting a Business of Your Own
- •3. Read the text and answer the questions.
- •4. Match the word/phrase on the right with those on the left.
- •5. Read the text again and decide if the following statements are true (t) or false (f).
- •6. Complete the sentences using the words from the box.
- •7. Use the appropriate form of the modal verbs can, may, have to, be to in the following sentences.
- •8. Complete the statements with the words in the box. Do you agree to all of them. Prove your point.
- •1. Read the following statements about Text b and indicate whether they are true (t) or false (f).
- •2. Complete the gaps in the passage below using the phrases from the list. You may need to change the form of some of the words. Definitions are given in brackets to help you.
- •5.Choose a famous millionaire of your country and write down about his or her history of success and failures.
- •6.Match the words with their definitions and translate them.
- •7. Make up sentences with the words from exercise 6.
- •8.Translate into Ukrainian
- •Unit 12
- •1.Match the phrases on the left with their Ukrainian equivalents on the right.
- •Read the text and translate the sentences with the phrases from Ex 1. Dealing with headaches
- •3. Read the text again and answer the questions.
- •4. Complete the sentences.Use the vocabulary from the text.
- •Think and answer.
- •2. Read about 50 Ways To Cope With Stress and comment on each recommendation.
- •3. Think and discuss:
- •4. Translate into English.
- •Unit 13 drawing up a business plan
- •2.Match the words/phrases on the left with those on the right.
- •3. There are a lot of direct questions in the text. Pick them up and change into indirect ones using the introductory phrases as in the example below. Mind the word order.
- •4. Summarise the recommendations presented in the text.
- •5. Complete the following phrases/sentences with adequate prepositions. Translate them into Ukrainian.
- •Text b a business plan form also covers:
- •1. Read the text and answer the questions.
- •2. Read the extracts below and decide which section of the checklist they come from.
- •3. Translate into English.
- •Unit 14 types of businesses
- •2. Match the word/phrase with the synonym.
- •3. Read the text again and decide if the following statements are true (t) or false (f).
- •4. Complete the following sentences using appropriate preposition or no preposition at all.
- •5.Complete the sentences choosing the appropriate form.
- •In pairs, decide which of the advantages and disadvantages below you would associate with the following forms of business. In some cases there may be more than one correct answer.
- •7. In pairs, prepare a short checklist of the questions that you would need to ask yourself before starting a business.
- •8. Translate into English.
- •In pairs, decide if the points below refer to (a) franchisees or (b) franchisors.
- •One day in my life
- •Read the text and answer the questions.
- •3. Match the word on the right with corresponding definition on the left.
- •4. Read the text “One day in my life” and decide if the following statements are true (t) or false (f).
- •5. Match the adverbs mentioned above to their corresponding definitions.
- •6. Complete the following sentences about Vanessa Stein by combining the verb in brackets with the appropriate form of used to or to be used to.
- •7. Write a short description of a typical day in your life, using used to, be used to and time adverbs. Try to show how your life today is different to what it was before.
- •Complete the passage below using the appropriate words or phrases from the box.
- •Unit 15 company structure
- •1. Read the textabout company structure and translate the highlighted parts ofthe text.
- •2. Complete the sentences.
- •3. Complete the passage below using the appropriate word or phrase from the box.
- •4.Circle the word that does not belong in each horisontal group.
- •5. Match the following definitions to the groups of three words that you identified above
- •6. Match each of the words that you circled with the following definitions.
- •7. Match the words and phrases (1 - 8)to their definitions (a – h).
- •8. Read the comments from different places in the organization and match them to the places listed in Ex.7 above.
- •9. What do the following departments do?
- •Read the text and answer the questions.
- •2. Match the prepositions in the box with the verbs below.
- •Complete the sentences using verbs and prepositions from Ex 2 in the correct form.
- •4. Read the text again and complete the organisation chart below.
- •5. Complete the following company profile with either the present perfect or past simple tense of the verb in brackets.
- •6. Complete the sentences. Use the right form of the verb in brackets.
- •Complete the sentences using correct preposition.
- •8. Translate into English.
- •Unit 16
- •Don’t put all your eggs in one basket
- •1. Read the text and answer the questions. Discuss the answers with your partner.
- •3.Match the verbs on the left with the nouns and phrases on the right.
- •4. Complete the sentences using the words from the text.
- •Diversification
- •1.Read the text and answer the questions.
- •3. Match the words on the left with their definitions on the right.
- •4. Try to explain these words in English. What do they mean?
- •6.Make the list of warnings provided in Text b.
- •7.Translate into English.
- •Unit 16 changes (part two)
- •Text a Mergers and Takeovers
- •1. Find out adjectives in the text and form adverbsout of them.
- •2. Complete the sentences using the appropriate words or phrases from the box.
- •3. Complete the sentences using the appropriate words or phrases from the box.
- •4.Complete the sentences. Use the right form of the words in brackets. Advantages of Mergers
- •5.Look through the points below and classify them into two groups:
- •1) Benefits 2) disadvantages
- •1. Match the words to make word partnership. Then read the text and check yourself.
- •Text b Outsourcing
- •2. Read the text and answer the questions.
- •3. Match the words on the left with their definitions on the right. Make up sentences.
- •4.Complete the sentences using the appropriate words or phrases from the box.
- •Look through the points below and classify them into two groups:
- •1) Benefits 2) disadvantages of outsourcing
- •6. Complete the chart with different parts of speech. Use your dictionary to help you.
- •8. Speaking. You work in the press office of an insurance company that has recently taken over another company.
- •9.Translate into English
- •Unit 17 recruitment
- •1. Match the verbs on the right to the nouns on the left to make word partnership.
- •2. Read the text and answer the questions.
- •3. Insert prepositions where necessary.
- •4. Complete the passage below using the appropriate words or phrases from the box.
- •5. Read the text and get ready to give your partner recommendations on how to present resume. Use the model You shouldn’t / You should… .
- •1. Read the text and translate the sentences with passive constructions. Text b Job interview
- •2. Change the following sentences into passive and vice versa.
- •3. In the extract, an interviewer speaks about the stages of an interview. Read about what he says and complete the chart below.
- •4.Look at the questions that the interviewer uses during an interview. In which section of the interview would each question appear?
- •Read the first extract and think how you would act in a situation like this.
- •Read the second extract and try to answer the trick questions provided there.
- •7. Rank the following questions in order of difficulty.Comment on your choice.
- •8. Think and discuss.
- •10. Look at the different types of people and think which are the most desirable for companies to employ.
- •If you had to choose between highly qualified but not very friendly person and friendly and reliable person but of lower qualification, what would you choose?
- •Complete the sentenceswith the present perfect simple or present perfect continuous of the verbs in the box. Use each verb twice.
- •Translate into English.
- •Sample of Reference.
- •Sample of Cover/ing Letter
- •Table of contents
- •References
Translate into English using the active vocabulary.
Вам слід досягти згоди, яка задовольняє інтереси обох сторін.
Бути вмілим учасником переговорів/перемовин – велике мистецтво.
Негайна вигода не означає, що переговори були успішними для вас.
Ми вже домовилися стосовно ціни, знижок та форми оплати.
Готуючись до переговорів, треба чітко визначити цілі, які ви хочете досягти.
Ти любиш торгуватися?
Було нелегко отримати 25% знижку на наше перше замовлення.
Ви здатні добитися значної знижки.
Яким чином ви збираєтеся доправити першу партію вантажу ?
10.Домовленість треба підтверджувати.
Unit 5
BUSINESS COMMUNICATION
PRESENTATION
Learn the active vocabulary of the Unit and be ready to use it in your further work.
retail workshop expertise sales clerk to hire requirement preferable to accompany to make conclusions above mentioned to vary the speed/ volume to undertake action |
target to master board to distribute significant shipping costs to fulfill to reward essential a title of a subject to be relevant font |
to exaggerate to participate delivery of speech limitation to soar to fluctuate to gain to level off decimals pie chart slice impact |
Pre-reading tasks:
Translate into Ukrainian the phrases from the text.
actions caused by your speech, 2) can be divided, 3) the target is to be formulated, 4) a supervisor explaining new forms, 5) the key point, 6) to undertake certain actions, 7) make a presentation on teamwork, 8) in order to motivate employees, 9) you are worth rewarding
2. Translate into English the phrases. Use the vocabulary from the text.
1) думки, спричинені його діями, 2) можна найняти, можна супроводжувати, 3) презентація має вміщати, 4) вона має бути короткою, 5) нові продавці, які відвідують презентацію…, 6) ключова проблема, ключові слова, 7) зробити певні кроки, прийняти певні заходи, 8) зробити презентацію про рекламу, 9) для того, щоб зробити презентацію, для того, щоб переконати працівників, 10)це варто запитати, це варто робити, про неї варто говорити, правила варто вчити
3. Read and translate the text. Pay attention to the way the highlighted model (to be to) is translated. Use the model in some sentences of your own. Text a Types of Presentations
Presentations come in nearly as many forms as there are life situations.All variety of presentations can be divided into 3 types:
Information Presentation
Idea Presentation
Review Presentation
To identify the type of future presentation the target of your speech is to be formulated. You have to think over the following questions: the reason of your speech, the result of it, thoughts and actions of the audience caused by your speech.
Typically information presentations are divided into two distinct categories - reporting and explaining. Information presentations include talks, seminars, proposals, workshops, conferences, and meetings where the presenter or presenters share their expertise, and information is exchanged. In a business format, it might be a supervisor explaining new forms, products, regulations to employees or newly hired sales clerks may attend a presentation on selling techniques or loss prevention.
Information presentation is the simplest one so the requirements to such presentation are minimal: it is to contain the introduction, the main part and the conclusion. The introduction consists of the greeting, the topic and probably the target of the speech, the name of the speaker and the organization presented by him. This part of a speech is often accompanied or changed by the visual components. The key point of the main part of information presentation is logic of speech and preferable speech segmentation. The conclusion is to be extremely short: the resume of the above mentioned and gratitude for the attention. Mastering the skills of professional speech can be started with information presentation.
Idea Presentation or persuasive presentation is most commonly used and the creation of such presentation requires special presentation skills and knowledge. The target of such presentation is an idea to change the audience attitude and persuade them to undertake certain actions connected with the topic. Sales presentations are referred to this type. Here you attempt to convince the audience to buy your product or service. Persuasive presentations, are often motivational.
In a business context, a supervisor may make a presentation on teamwork in order to motivate employees to support new cooperative efforts within the company structure. It may be a situation in which the board is asking the shareholders to support changes in the way dividends are distributed. It could be that the distribution arm of an organization is making suggestions about packaging changes that would reduce shipping costs. Or perhaps the marketing department is trying to persuade top management to spend more money on a new promotional campaign.
Review presentation is a report of the work done. Review experience is necessary first of all for the managers. One can even judge about manager's professionalism by his or her review presentation. Actually the purpose of such presentations is to persuade the audience in your professional competence. You have successfully fulfiled your work and you are worth rewarding.
Presentations, however, usually have more than one purpose. They can be called multipurpose presentations. A presentation to employees may be announced as an informative session on new regulations, but in fact may also be an effort to persuade workers to believe in the new rules.
Two essentials for success in any presentation are knowing and understanding your audience, and building rapport.
Notes: loss prevention – запобігання втратам
gratitude for the attention -вдячність за увагу
review presentation – презентація-огляд (результатів)
4.Answer the questions provided below and ask some questions of your own. Answer your questions.
1. What 3 types are presentations divided into?
2. Why do you have to think over the reason of your speech and the result of it?
3. What presentation do you make when you share your expertise and exchange information?
4. When are the requirements to the presentation minimal?
5. What is information presentation to start with?
6. Why is it advisable to start mastering skills of professional speech with information presentation?
7.
8.
9.
10.
_____________