3. Назвіть найбільші готелі нашого міста, дайте інформацію про типи готелів та ціни номерів.

Hotel Bukovina represents a combination of sophisticated elegance and modern services. It can be attributed to the top hotels Ukraine. The combination of the unique architecture of the old town and the modern service with the best international standards makes it feel cozy and comfortable.

The hotel Bucovina offers spacious rooms, delicious cuisine, conference rooms, and such a nice and useful services, such as SPA-salon, gym, WI-FI internet access, beauty salon, parking.

Hotel Bukovina is located in the center of Chernivtsi parkland, close to the historic city. Convenient location with good transport links and great views for many years attracted tourists, businessmen, stars of Ukrainian and world of show business, famous politicians and scientists. Rates for Hotel Bukovina from 320-1900 USD.

Hotel and restaurant complex "George Palace" has a perfect location that provides an opportunity to learn from our city.

The hotel is located on a quiet street in the heart of the cozy old Chernovtsy, near Chernivtsi National University. Office buildings, Chernivtsi Drama Theater, Central Square and the area of ​​the Philharmonic, the famous ship-building and the area of ​​Turkish Well, the main pedestrian street of the city, and many other unique monuments are within walking distance of the hotel. Prices at the "George Palace" 250 - 650 USD.

"Tourist" hotel is located in the city center near to the main attractions of Chernivtsi. In consequence of the convenient location and good transport interchange Hotel "Tourist" is an ideal place for holiday makers, business people and visitors alike. This hotel boasts 150 comfortable rooms of various categories which offer a beautiful view of the city. Rooms are decorated in a classical style and equipped with everything necessary for a pleasant stay. Rooms at "The Tourist" cost between 210-480 USD.

4.Назвіть та охарактеризуйте професії та обов’язки людей в готелі.

Senior manager of hotel should keep constant control over the work and labor discipline staff, monitoring Desk and transactions with them. He must know the job descriptions of all staff, guidelines for the conduct of operational documentation, price lists prices for accommodation and services provided.Admin Service monitors the placement of numbers, taking requests for reservations and places guests, coordinating it with the senior manager's reception. He also needs to know the category and price list on numbers, locations, and other services provided by the hotel.Administrators communicate directly with guests, they take operational decisions on the ground, with guests discussing issues such as the price per room, time allocation, the form and order of payment. Thus, one of the main tasks of administrators at all levels - control the entire process of reception and accommodation, professionally resolving conflicts.Porter first meet guests at an informal level. Dressed in uniforms remarkable, they stand at the door to greet guests politely answering all their questions about the hotel and its surroundings. Also their responsibilities include oversight of cleanliness and order in lobby;Messengers accompany visitors, deliver luggage to their rooms. Continuous contact with the guests, they should be helpful, pleasant in conversation.Customer parking is a major subsystem of the entire system of property. It depends on the service receptionist is the first impression that gets the visitor away. Main Tasks porter service is receiving and registering guests arrived, hotel booked and prepared for occupancy rooms.