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Interpreting marketing information

4.2.A

Analysis

Interpreting graphs

In small groups, study and discuss the following charts and graphs (Figures 7 to 9). Describe and analyse each one separately, then analyse any relationship between them.

Figure 7:

Shampoo products – market share 1991/92

Figure 8:

Silky Soft Shampoo - promotion budget (worldwide)

Figure 9:

Silky Soft Shampoo – sales

1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996

Interpreting marketing information

4.2.B

Word choice

Quantities and trends

I Look again at Figures 7 to 9. Fill in the blanks in the following sentences. When you have finished, read them aloud.

1 Silky Soft's market share dropped 25.73%

23.40%

2 Curly Locks an almost 2-point .

3 Extra's market share remained .

4 Vo-gel a substantial increase in market share.

5 Wild Girl's market share dropped .

6 Yves Richard the market and

5.26% of the market.

7 KP's market share rose one percent-

age point.

8 Between 1987 and 1990, Silky Soft's advertising budget decreased

but in 1991 it rose

to $400,000.

9 A of Silky Soft's promotion budget in

1992 was spent on samples.

10 There was a wild in the budget for

samples between 1989 and 1992.

11 Silky Soft's European Sales were $4 million in 1986.

2 Discuss sales of Silky Soft Shampoo (Figure 9) again, using the following

terms:

Example

Silky Soft's European sales reached their highest point in 1989.

upward trend

moved upwards

reached; amounted to; attained

growth; rise; upturn; upsurge

apex; zenith; highest point

downward trend

moved downwards

declined; decreased; dwindled; fell;

dropped; went down; slumped;

plumetted; collapsed; slid; slipped

levelling off; turnaround

steeply; sharply;

dramatically

gradually;

slowly; steadily

launch; start up

maturity

shelf life

forecast

Part II Marketing Unit 4 The Marketing Mix

4.2.C

Functions

Asking for and giving (or withholding) information

In pairs, use the following expressions to ask for and give (or withhold) information regarding the market for shampoo products and Silky Soft's promotion budget and sales.

Example

A. 'I wonder if you could tell me whether the 1992 advertising budget was up or down on the previous year.'

B. 'Yes, I've got the figures right in front of me. Advertising expenditure in 1992 was $380,000, down from $405,000 in 1991.’

Asking for information

I wonder if you could tell me ...

I'd like to know ...

Could you let me have ...

Could you tell me ...

I'd like some information about ...

Giving (or withholding) information

Yes, I've got the figures right in front of me ...

Sure, I'll just look that up for you ...

According to my records ...

I'm afraid this is classified information.

I'm sorry but I don't have that information available.

Section 3

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