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9. Fill in the gaps with the words given below:

bartender helpers, host, working hours, dishes, competitive, waiter, courteously, service, bartender, food and beverage service workers, hostess, dishwashers, food, glassware, waitress, dining room attendants, patrons, counter attendants

People who serve customers in restaurants are called … . They are on their feet most of the time and often carry heavy trays of …, …, and… . During busy…, they are under pressure to serve customers quickly and…. Many employers prefer to hire college graduates for … and …, …, and … and … positions, but completion of high school usually is not required for…, ... , and … and … . Restaurants rely on good food and qualified customer … to retain loyal customers and succeed in a … industry. Food and beverage serving and related workers who exhibit excellent personal qualities, such as a pleasant way with … , will be highly appreciated.

10. Contradict the following statements using the model:

Model: The Maitre d’Hotel checks the supply of table clothes. – On the contrary, it is a dining room attendant who is responsible for checking the supply of table clothes.

1. Host/hostess is responsible for bringing meals out of the kitchen. 2. The station waiter brings, prepares and serves the wine. 3. The head waiter checks the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol and tobacco products. 4. Bartenders arrange parties, and organize any special services that are required. 5. Cashiers prepare financial statements for the tax inspection. 6. Counter attendants prepare salads, desserts, or other menu items tableside.

11. Translate into English:

1. Метрдотелі зустрічають відвідувачів, проводжають їх до столика, пропонують меню та приймають замовлення. 2. В кафетеріях людина, яка обслуговує за прилавком, пропонує страви, подає їжу та приймає оплату. 3. Персонал, який обслуговує вас в закладах харчування включає розпорядника, офіціанта, бармена та їх помічників. 4. Особливо наголошуються в ресторанах ввічливість та професійність працівників. 5. Він накрив стіл, наповнив келихи вином та подав замовлені страви.

12. Creative task: a) Read the following job advertisements:

Maitre d’Hotel (rapid career development)

A tourism corporation is seeking an ambitious head waiter for a deluxe cruiser restaurant (possible career advancement).

Requirements: experience (5 years) in multicultural environment, knowledge of foreign languages, good manners, leadership qualities. Salary negotiable.

Head Waiter of Casino Restaurant

Everest Casino is seeking a head waiter to take charge of an enthusiastic team.

The applicant is likely to be under 35 and to have an outstanding track record in the field of catering service. Honesty, liability, and gumption are required. Salary 1,500$

Host for Family Restaurant Pashionpark

Pashionpark, popular family restaurant, is looking for an energetic host/ess to cooperate successfully with the management and staff.

Requirements: experience, age not less than 28, personal qualities, languages, computer skills.

Salary 1,700$

b) Write your résumé for the advertisement you like the best. Include the following information: name, surname, age, address, social status, education (secondary, higher), experience (several places), skills (languages, computer, courses).

c) Present your résumé in a form of a dialogue at an imaginary job interview.

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