3. Answer the following questions:

1. What are the main tasks of food and beverages serving workers?

2. Who is responsible for preparing and serving the wine ordered by the guests?

3. Why are the duties of waiters in restaurants and coffee-houses different?

4. What is Maitre d’Hotel?

5. Can a waiter check the identification of patrons?

6. What are the responsibilities of a bartender?

7. What are the responsibilities of a barista and a cigar steward?

8. Who can perform the functions of a cashier?

9. What do hosts and hostesses do?

10. What are the duties of dining room and cafeteria attendants and bartender helpers?

11. Who brings meals out of kitchen?

12. Do counter attendants perform the functions of food preparation or food serving workers?

4. Give Ukrainian equivalents to the following words and word-combinations:

front line, to escort, to serve food and beverage, specials, to accept payment, to provide fast, efficient, and courteous service, treatment, complicated, meet the minimum age requirement, Maitre d’Hotel, hosts, draught beer, without waste, to maintain an adequate supply, to assign guests to tables, cafeteria attendants, stocked, to carve meat, steam table

5. Give English equivalents to the following words and word-combinations:

зустрічати клієнтів, приймати замовлення, пункти меню, накривати на стіл, значно, перевіряти посвідчення особи клієнта, бути відповідальним за, наповнювати келихи, касир, велика кількість, прикраси, підходящий для, планувати, серветки, столові прибори, робочий час

6. A) Match the synonyms:

to schedule	bill
waste	to accompany
to set up tables	loss
head waiter	check
polite	Maitre d’Hotel
to lay the table	courteous
to escort	to plan

Make up sentences with the synonyms.

b) Find the antonyms to the following words in the text:

rude, simple, remiss, exclude, to fire, rarely

7. Find the words to match these definitions and learn them:

1. ________– a headwaiter in a restaurant or a hotel dining room;

2. _______ – somebody who serves in a bar;

3. _______ – somebody employed to serve or help members of the public catering establishment;

4. _______ – somebody employed in a restaurant to greet and seat customers;

5. _______ – responsible for receiving and paying out money and keeping financial records;

6. ________ – a customer, especially a regular one, of a shop or restaurant.

8. Give English equivalents of the following Ukrainian word combinations. Use the given word:

service

надавати послуги, до Ваших послуг, столовий сервіз, підприємство сфери обслуговування, робота в сфері послуг, відповідальний за обслуговування клієнтів

item

пункт меню, стаття бюджету, новина, висвітлювати питання

supply

запаси продовольства, поповнювати запаси, робити запаси, достатні запаси, недостатні запаси

requirement

встановлювати вимоги, відповідати вимогам, легальні вимоги, мінімальні вимоги, усувати вимоги