12. Read and dramatize the dialogue. Make your own using this one:

Waiter: Welcome to Charley’s. Here are your menus. Today’s special is grilled salmon. I’ll be back to take your order in a minute.

Waiter: Are you ready to order?

Customer 1: I’d like spaghetti with shrimps.

Waiter: And you?

Customer 2: I’ll have a hamburger and fries.

Waiter: Would you like anything to drink?

Customer 1: I’ll have a coke, please.

Waiter: And for you?

Customer 2: Just water, please.

Waiter: OK. So that’s spaghetti with shrimps, one hamburger and fries, one coke, and one water. I’ll take your menus.

Waiter: Here is your food. Enjoy your meal.

Waiter: How was everything?

Customers 2: Delicious thanks.

Waiter: Would you like anything for dessert?

Unit 13 Staff of the Restaurant: Food and Beverage Serving

1. Read and learn the following words and word combinations:

front line – перша лінія, передова;

to escort – супроводжувати; syn: accompany;

e.g. The host escorted the guests to their table. She was escorted to the table near the fireplace by the manager of the restaurant.

escort – супровід: The prisoners were transported under military escort.

diner – той, хто обідає;

e.g. Diner is someone who is eating a meal, especially in a restaurant. to dine – обідати, вечеряти; e.g. I hate dining alone. We dined by candlelight. He once dined with the President of France.

specialty – фірмова страва;

e.g. A specialty is a meal that is available in a restaurant on a particular day which is not usually available. Today's specialties are written on the board. Oysters are a local speciality/a specialty of the area. Paella is a specialty of the house (= a food that is unusually good in a particular restaurant). special – особливий;

itemized check – деталізований рахунок (кожен пункт окремо);

item – пункт, стаття, одиниця: the last item on the list; The restaurant has a long menu of about 50 items. There are three items on the agenda. to itemize a bill – складати детальний рахунок; to itemize, UK itemise – перераховувати по пунктам, деталізувати: e.g. To itemize means to list things separately, often including details about each thing: We asked for an itemized bill, listing all expenses.

courteous – вві́чливий, чемний; syn: polite, respectful; well-mannered;

e.g. Servers are expected to provide fast, efficient, and courteous service. Although she often disagreed with me, she was always courteous.

to emphasize – наголошувати; syn: stress, accentuate;

e.g. (+ question word)/(+ that) I'd just like to emphasize how important it is for people to learn foreign languages. – I'd just like to emphasize that it is important for people to learn foreign languages. emphasis (plural emphases) – наголос;

tableside – поряд зі столом;

purchase– покупка; syn. buying, purchasing;

e.g. How do you wish to pay for your purchases? a major purchase; A house is the most expensive purchase that most people ever make. This product may be frozen. If required, freeze on day of purchase. to purchase – купляти: Tickets must be purchased two weeks in advance. She purchased her first house with the money.

to assign seating – розподіляти місця;

to assign – розподіляти, призначати;

Maitre d’Hotel – метрдотель (головний офіціант);

station waiter – офіціант;

attendant/commis waiter – помічник офіціанта;

dumb waiter – ам. ліфт для подачі страв з одного поверху на інший, кухонний ліфт:Dumb waiter is a small lift used to move food, plates etc from one level in a restaurant, hotel etc to another.

to replenish – наповнювати;

e.g. They also replenish the supply of clean linens, dishes, silverware, and glasses in the dining.

to set up tables – накривати столи;

cash register – касовий апарат;

host – розпорядник, адміністратор;

cashier – касир;

bartender – бармен; syn: barman;

wine-waiter – сомельє; syn: wine butler, sommelier;

e.g. The sommelier prepares drinks and serves the wine ordered by guests.

barista - баріста:

e.g. The barista is a person who is skilled in the art of coffee making.

cigar steward – табакерок, офіціант, який спеціалізується на сигарах:

e.g. The cigar steward helps the guests to choose cigars according to the kind of digestive (a kind of a drink); he also familiarizes guests with rules of lighting of cigars.

mix – суміш;

draught beer– бочкове пиво;

waste– затримка, втрата; syn: loss;

e.g. She's been unemployed for two years and it's such a waste of her talents. to waste – гаяти, втрачати: Come on, let's get started – we've wasted enough time already. wastage – марнотратство;

garnishes – прикраси;

coatroom – кімната для відпочинку;

to schedule – планувати;

e.g. The meeting has been scheduled for tomorrow afternoon The train is scheduled to arrive at 8.45, but it's running twenty minutes late. to schedule jobs — складати графік робот;

supply – запас;

table linen – скатертина;

to carve meat – різати м’ясо

e.g. Would you like me to carve the chicken?

carver (ALSO electric carver) – електричний ніж для м’яса;

e.g. The carver is a knife which has a blade that is moved very quickly by electricity, and is used for cutting cooked meat.

steam tables – марміт (теплий стіл для збереження їжі гарячою);

to ladle sauce – наливати соус.