Тема 2. 5 Основні правила написання ділового листа

Рекомендована література

1.Словник.

2. Граматика англійської мови.

3. Буданов С.Ш., Борисова А.О. Ділова англійська мова. – Харків: «ТОРСІНГ ПЛЮС», 2005. – 128 с.

"Golden Rules" for Writing Business Letters

1. Give your letter a heading if it helps the reader to see at a glance what you are writing about.

2.  Decide what you are going to say before you start to write.

3.  Use short sentences.

4.  Put each separate idea in a separate paragraph.

5.  Use short words that everyone can understand.

6.  Think about your reader. Your reader ...

... must be able to see exactly what you mean: your letters should be CLEAR;

... must be given all necessary information: your letters should be COMPLETE;

... is a busy person with no time to waste: your letters should be CONCISE;

... must be addressed to in a polite tone: your letters should be COURTEOUS;

... may get a bad impression if there are mistakes in grammar: your letters should be CORRECT.

Seven Steps in Planning a Business Letter

1.  Write down your aim: Why are you writing this letter?

2.  Assemble all the relevant information and documents.

3.  Arrange the points in order of importance. Make rough notes.

4.  Write an outline and check it through, considering these questions:

-  Have you left any important points out?

-  Can the order of presentation be made clear?

-  Have you included anything that is not relevant?

5.  Write a first draft, leaving space for additions and changes.

6.  Revise your first draft by considering these questions:

Information:

-   Does it cover all the essential points?

-   Is it correct, relevant and complete?

Choose the correct variant.

1 ___ever___ to this museum? — Yes, I___it once when I___a youth, and the pictures___ a deep impression on me. Since then I___there.

a) did you be, visited, was, made, was not

b) were you, visited, was, have made, was not

c) have you been, have visited, were, have made, have not been

d) have you been, visited, was, made, have not been

2.1___Jack lately. When___him last? — I___ mm two days ago. I___ that he ___very much.

a) did not see, have you seen, met, thought, changes

b) have not seen, did you see, met, think, changed

c) have not seen, you saw, met, think, changed

d) do not see, have you seen, have met, thought, would change

3, The Egyptian civilization.___ the oldest which___ us art. It___about five thousand years ago. The story of Egyptian art___three thousand years and__ the art of different periods.

a) is, left, began, covers, includes

b) was, leaves, has begun, covered, included

c) is, has left, \vas began, has covered₉ has included

d) has been, left, began, covers, included

4,___ your tennis racket with you? — Yes, I am going to show you how much I __ since last summer. I ___tennis lessons now. Now it___for you to judge if I ___ any progress,

a) did you bring, improved, take, is, have made

b) have you brought, improved, take, was, have made

c) did you bring, have improved, am taking, is, made

d) have you brought, have improved, am taking, is, have made

5.___lunch already? — No, not yet. The waitress my order fifteen minutes ago and___me anything yet.

a) have you, took, has not brought

b) have you had, took, has not brought

c) did you have, has taken, did not bring

d) have you have, was taken, was not brought

Match the two halves of these sentences.

1) He caught a cold a) all day.

2) She has been interested , in maths b) before.

3) They went out c) since last year.

4) He has been in love with her d) when he was six.

5) The Nobel Fund was set up e) up to now.

6) He has been engaged at the plant f) when he had to wait for the bus.

7) He hasn't been abroad g) a few minutes ago.

8) I've visited seven countries h) in the first half of the 20^th century.

9) Mary and Nick have never quarrelled like i) since she began to study it.

this

10) My son started school j) for two years.

Open the brackets and put the verb into the correct tense, either the Present Indefinite, the Present Continuous or the Present Perfect.

1. As a rule, I (have) porridge for breakfast, but this morning I (order) an omelette. 2. This is the house where I (live). I (live) here since childhood. 3. Stop smoking! The room (be) full of smoke which (come) from your pipe. Usually nobody (smoke) here as Mother (not let) it. 4.1 (write) letters home once a week, but I (not write) one this week, so my next letter must be rather long. 5. No wonder she (look) tired after the strain under which she (be) for a month. 6. Why you (not shave) this morning? — I (shave) every other day.