- •Living abroad pre-intermediate
- •About Business - Working Abroad
- •Vocabulary – Living Abroad
- •Speaking - Making small talk
- •Writing - Formal and Informal emails
- •Case Study –Global Recruit
- •2. Dealing with customers
- •2.1 About Business – The shopping experience
- •2.2 Vocabulary – Telephoning and customer care
- •2.4 Speaking – Telephoning – handling complaints
- •2.5 Writing – Dealing with an email of complaint
- •2.6 Case Study – The Panorama Conference
- •3. Operations
- •3.1 About Business –Lean manufacturing
- •3.2 Vocabulary –Trends and planning
- •3.4 Speaking – Presentations – signposts and stepping stones
- •3.5 Writing – Instructions and procedures for an exhibition stand
- •3.6 Case Study - ScotAir
- •4. Success stories
- •4.1 About Business – Business leaders and success stories
- •4.2 Vocabulary – Describing yourself and being successful
- •4.4 Speaking –Appraisals
- •4.5 Writing – Profiles of business leaders
- •4.6 Case Study – The English Academy
- •5. Selling
- •5.1 About Business - Advertising
- •5.2 Vocabulary - Buying and selling
- •5.4 Speaking – Negotiating
- •5.5 Writing – Negotiating by email
- •5.6 Case Study - Coolhunters
- •6. The organisation
- •6.1 About Business – Entrepreneurs
- •6.2 Vocabulary - Types of companies
- •6.4 Speaking – Interrupting in meetings
- •6.5 Writing – Agendas and action minutes
- •6.6 Case Study – Soup kitchen vs Gourmet to go
- •7. The stock markets
- •7.1 About Business
- •7.2 Vocabulary –Dealing with figures
- •7.4 Speaking – Negotiations – making offers, agreeing deadlines
- •7.5 Writing – Describing figures
- •7.6 Case Study – Trading stocks
- •8. Going global
- •8.1 About Business – Franchising
- •8.2 Vocabulary – Setting up a franchise
- •8.4 Speaking – Presentations – handling questions
- •8.5 Writing – Reports of recommendation
- •8.6 Case Study – Choosing a franchise
6.6 Case Study – Soup kitchen vs Gourmet to go
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a document which explains what a company wants to do in the future, and how it plans to do it |
бизнес план |
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an official statement about the aims of a company or organization |
миссия компании (оф. документ) |
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something that you are trying hard to achieve, especially in business or politics = goals |
цели (задачи) |
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a piece of writing that gives details about what product is like |
описание продукта |
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the process of making or growing things to be sold, especially in large quantities |
производство |
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a description of what is likely to happen in the future with the movement of money into and from the company, based on the information that you have now |
прогноз о движении наличных средств |
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a financial statement showing a company's income, spending, and profit over a particular period of time |
счет прибылей и убытков, результативный счет |
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the amount of profit that you get from investment |
доход от инвестиций |
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an amount of money that you borrow from a bank |
кредит в банке |
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to provide and serve food and drinks at a party, meeting etc, usually as a business /providing and serving |
поставлять провизию, обслуживать |
7. The stock markets
7.1 About Business
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a place where stocks and shares are bought and sold = stock exchange |
фондовый рынок |
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money lent to someone so that they can start a new business |
вложенный с риском капитал |
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to set up |
основывать |
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a company that can have an unlimited number of shareholders to raise capital for any commercial venture |
непубличная компания |
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financial information presentation in which all financial transactions are combined |
сводный финансовый отчёт; объединённые данные |
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requirement - something that is necessary to require - to ask for something |
требование требовать |
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fairly large share in business |
значительная доля |
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the first time that stock in a company is available for the public to buy on the stock market |
первичное размещение акций |
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a repurchase of stock by the company that issued it |
обратный выкуп |