- •Рецензент:
- •Т.М. Лазарева
- •Г.И. Лушникова
- •Unit 1 what is a manager?
- •1.1. Active word list. Read the words and word combinations and memorize them.
- •Translate the sentences paying attention to the words and phrases in bold type. Consult a dictionary if it is necessary.
- •Read text 1a. Answer the questions after the text. Text 1a What is a Manager?
- •Comprehension
- •Answer the following questions.
- •Complete the sentences. Translate them into Russian.
- •Render the following text in English.
- •Read text 1b. Pay special attention to general responsibilities of a Chief Executive Officer (ceo).
- •Text 1b What is a Chief Executive Officer?
- •General Responsibilities of a Chief Executive Officer (ceo)
- •1.11. Answer the following questions.
- •1.12. Read these 40 tips attentively. Rank them in order of priority. Choose 10 most important tips and explain your choice.
- •Text 1c
- •40 Tips On Managing People
- •Unit 2 manager’s functions
- •2.1. Active word list. Read the words and word-combinations and memorize them.
- •2.4. Read and translate. Guess the meaning of international words.
- •2.5. Translate the sentences paying attention to the words and phrases in bold type. Consult a dictionary if it is necessary.
- •2.6 Read text 2a. Answer the questions after the text. Text 2a Managers
- •What do managers do?
- •Comprehension
- •2.7 Answer the questions:
- •2.8 Match the positions and their responsibilities.
- •2.9. Translate into English:
- •2.10. Read text 2b and speak on the five criteria of strategic management thinking.
- •Text 2b Strategic Management Thinking
- •2.11. Read text 2c and get ready to discuss the information.
- •What is Supervision? Who is a Supervisor?
- •Supervisory job titles
- •2.12 Answer the given or make your own questions to discuss this information with a partner:
- •Unit 3 personnel management
- •3.1. Active word list. Read the words and word-combinations and memorize them.
- •3.2. Word-building.
- •Recall the meaning of the prefixes.
- •Translate the derivatives.
- •3.3. Read and translate. Guess the meaning of international words.
- •3.4. The adjectives below can all be used to describe people in a company. Change each adjective into its opposite by adding un-, in-, im-, ir- or dis-.
- •3.5. Complete the following staff appraisals using an appropriate positive or negative adjective from 3.4.
- •3.6. Translate the sentences paying attention to the words and phrases in bold type.
- •3.7. Read text 3a to find answers to the given questions. Text 3a What is Personnel Management?
- •Comprehension.
- •3.8. Answer the questions:
- •3.9. Match the words with their definitions.
- •3.10. Render the following text in English.
- •3.11. There are some other ways of talking about dealing with workforce. Guess the meaning of the new words. Personnel or human resources?
- •Downsizing and rightsizing
- •Empowerment
- •Make people redundant
- •3.13. Read text 3b. Get ready to discuss the most important principles of a firm’s personnel policies.
- •Text 3b Assessing Personnel Needs
- •3.14. Match English and Russian word-combinations.
- •3.15. Match the terms with their definitions.
- •3.16. Match the parts of the sentences.
- •3.17. Combine one word from box a with one word from box b to complete each sentence below.
- •3.18. Labour exercise. Some of the words in the box go in front of “labour”. Others go after. Find which go where and match the combinations to the definitions.
- •3.19. Read text 3c and define whether the statements below the text are true or false.
- •Text 3c Screening Of Job Applicants
- •Selecting and Hiring
- •Orienting New Employees
- •Compensation Issues
- •3.20. Define whether the following statements are true or false. Correct the false statements.
- •3.21 Answer the questions:
- •3.22. Supply the sentences with the missing words.
- •3.23. A. The phrases below all include the word career. Match them to their correct meanings. Use a good dictionary to help you.
- •3.24. A. Look at the groups of words below. Cross out the noun or noun phrase which doesn’t go with the verb in each group.
- •3.25. In each of the following, select the word or phrase that best completes the statement or answers the question.
- •Unit 4 general problems of management
- •4.1. Active word list. Read the words and word combinations and memorize them.
- •4.2. Word-building
- •4.3. Read and translate. Guess the meaning of international words.
- •4.4. Match English and Russian words and word combinations.
- •4.5. Translate the sentences paying attention to the words in bold type. Consult a dictionary if it is necessary.
- •4.6. Read Text 4 a. Answer the questions after the text.
- •Text 4a
- •Motivation
- •How To Motivate Your Employees
- •Comprehension
- •4.7. Answer the following questions.
- •Match the words and their definitions.
- •4.10. Render the following text in English.
- •4.11. Here are some ideas for improving staff motivation and morale. Rank them in order of importance. Think of some other ideas and add them to the list. Work in groups.
- •4.12. Read Text 4b. Match these headings with the sections marked 1-6.
- •Team Building Involves More Than Throwing a Few People Together
- •4.13. Read the text actively and discuss the following questions. Work in pairs.
- •4.14. Read Text 4 c to understand its main ideas.
- •Text 4c General Business Planning What Is a Business Plan?
- •Why is a Business Plan important?
- •The business planning process
- •4.15. Reread the text again and write a summary on the process of business planning. Texts for written translation Decision Making
- •What Is Delegation?
- •How To Lead Your Employees To Top Performance
- •Hrm: big hat but no cattle?
- •Text 1 Life Without Time
- •1. Discuss the following questions.
- •2. Find words and phrases in the text which mean the same as the following:
- •3. Translate the words on the left. Match them to their definitions on the right.
- •4. Read the following text and complete it using the words from the previous task. Techniques For Effective Time Management
- •6. Complete the descriptions of two types of manager using the words in the box. Which kind of manager are you?
- •1. Here are some ideas for creating a good working environment. Which do you consider a) crazy? b) good for motivating staff?
- •2. Read the text. Which of the ideas above are used by the Finnish company, sol? Pioneer Preaches Flexibility While Her Firm Cleans Up
- •3. Work in two groups. Group a completes the information file on Liisa Jeronen. Group b completes the information file on her company, sol. When you have finished, check each other's files.
- •Text b Which Bosses Are Best?
- •How To Select The Best Candidates - And Avoid The Worst
- •3. Read the text again and answer these questions.
- •Supplementary reading Text 1 Management
- •Text 3 What is Performance Management? Definitions
- •Is there a place for time in corporate Utopia?
- •Литература
- •Содержание
- •Митковская Тамара Михайловна Филлипович Людмила Аркадьевна Шоркина Ольга Дмитриевна
- •650992, Г. Кемерово, пр. Кузнецкий, 39. Тел. 25-74-16.
1.11. Answer the following questions.
What does the definition of a "chief executive officer" depend on?
What is a CEO responsible for in an organization that has a board of directors?
Who does the chief executive report to in this case?
What does the chief executive officer do in a form of business that is usually without a board of directors?
What knowledge and skills are required from a chief executive officer?
What are general responsibilities of a chief executive officer? Name them.
1.12. Read these 40 tips attentively. Rank them in order of priority. Choose 10 most important tips and explain your choice.
Make use of the vocabulary:
associate v общаться
avoid v избегать
deficiency n отсутствие, нехватка
eliminate v устранять
challenge v бросать вызов, сомневаться, отрицать
focus v сосредоточиться
feedback n обратная связь
obvious adj очевидный, явный
occur v случаться, происходить
performance n исполнение, выполнение
prevent v мешать, препятствовать
reward v награждать
poor performer плохой исполнитель
to give smb a hug обнять к.-л.
to pose a question формулировать вопрос
Text 1c
40 Tips On Managing People
Catch people doing things right and then let them know that they are doing things right.
Train others to do jobs. You cannot do them all, nor can others do them if they have not been trained.
Help others see how they will benefit from doing a job. This is when they truly become motivated.
Do not avoid talking to a poor performer. It hurts them, the organization and yourself if the situation is not dealt with.
Focus on results, not on activities or personalities.
Reward people for the results that they produce.
Provide workers with open, direct, and immediate feedback on their actual performance as compared to expected performance and they tend to correct their own deficiencies.
Practice listening. Don't talk, just let people explain why they are doing the types of things that they are doing. You will learn many things.
Manage by exception. When things are going well, leave them alone. When a problem occurs, then help.
Never seek to place blame. Always focus on the problem.
Never ignore a concern of one of your people. While it may seem trivial to you, to the other person it is a problem that will continue to destroy their train of thought.
Make it a personal rule to respond to someone within 24 hours on hearing their request.
Give employees an opportunity to speak their opinions and suggestions without fear.
When the environment and your sincerity permit, give the person a hug or a touch.
Ask, "Will you please do this for me" instead of telling someone just to do it.
If you give employees a basic employee handbook, you will not be interrupted with their questions.
Pay attention to small details, the big ones are obvious and get taken care of.
Avoid asking others to do trivial personal items for you.
Say “ thank you “to those with whom you associate.
A warm smile and strong handshake break barriers.
Keep things "light" and have fun rather than being too serious. Seriousness blocks productivity.
Work with each person to create standard operating procedures for their specific job. It will eliminate repetitious questions.
Begin each day with a 5 to 10 minute meeting just as starting time. People will be focused, set in the right direction and can get right to work.
Practice the golden rule in business: Do unto others the way you would have them do unto you. Fairness will then be in your business.
Admit it when you do not know the answer to a question posed by a staff member. Then challenge the staff person to research and decide what the best answer is. It will help this person grow.
When you were away and some of your people did an exceptional job, call them at home in the evening when you find out and personally thank them for what they did instead of waiting until the next time you see them.
When you appreciate what someone has done, let them know and put it in writing. This can then be added to their personnel file.
The boss is the strongest model the employees have. Be a positive model as people are watching to see how you behave. They will reflect this in their own behavior. Lead by example.
Be a member of the 4 F club with others. Be seen as Fair, Firm, Friendly and having Foresight.
Do not help others unless they need and ask for help.
If a new idea won't work, at least praise the effort of the person so they will come up with future ideas
When giving or receiving information, don't hurry. Take the time needed to truly understand. It prevents future problems and misunderstandings.
Never criticize an employee in front of others. Have all discussions of a corrective nature in private.
Hire people with specific skills and interests that match the organization needs to have accomplished. The better the match, the better the productivity and the more motivated the person.
Treat people as people – not things.
Have regular "development discussions" with each of your people in which you discuss only how the individual may grow personally and how you and the organization may be able to support them in doing this.
Encourage others to develop their plan of action and give you a detailed explanation.
Demand accountability.
Stay informed of subordinates' needs and interests. Projects can be more effectively designed and rotated when you are well informed.
Believe in the good of people.