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7. Fill in the gaps with the following words:

Behaviour, decisions, structure, areas, colleagues, managers

1. We should distinguish between the organizing function and organizing ________.

2. The structure helps to regulate the _________ of employees.

3. Employees at an organization have _________who help them.

4. Related activities are grouped together in the functional ______ with which they are most clearly identified.

5. _______ must be retrained for making high-level_________.

8. Answer the following questions.

  1. What is the organizing function?

  2. What is the main principle of modern management?

  3. What kind of structure do most organizations have?

  4. What role does a chief executive of each functional area have in the organization structure?

  5. Why does the functional structure provide greater efficiency?

  6. What disadvantages does decentralization of authority have?

9. Read the following statements and decide if they are true or false.

  1. Organization structure is very important because of its efficient work system and a system of communication.

  2. Firms can unite their organization structure by becoming more or less centralized.

  3. A few people in the organization know what decision they are able to make.

  4. The activities of most companies can’t be organized in a single hierarchy.

  5. Many organizations follow decentralization of authority.

  6. Top managers always desire to delegate a portion of their decision-making job to middle and first level managers.

10. Study the following chart showing a typical company structure:

Board of Directors

Managing Director

Senior Management

Marketing Public Relations Information Technology

Department Department Department

Personnel (Human Resources) Finance Production

Department Department Department

Research and Development

Department

Write a description of this structure stating the responsibilities of the Board of Directors, the Managing Director, and various company departments.

Use the following phrases:

To be at the top of… To have overall responsibility for…

To be headed by… To be responsible for…

To appoint… To be in charge of…

11. Imagine that you are a representative of a landscape design company. Give a talk about your company and its responsibilities.

Use the following phrases:

Our company is called…

The company was established in…

It is a … company, based in …

It employs…

Its main business area is...

The main products are...

The company is involved in… (specializes in…, produces…, manufactures…, provides…, etc.)

The company is committed to…

We have… branches (subsidiaries) in…

Our clients are…

The owner / founder / Chairman / CEO is...

The annual turnover is … with profits of…

The company is planning to launch/develop/expand…

12. Role play ‘Company status’.

Work in pairs. One of you is a manager of a landscape designing company that wants to do business with a similar company. The other is a representative of the company accrediting agency. The manager calls the representative of the company accrediting agency to enquire about the status of the company they want to deal with. The agency representative should give him/her true information about this company.

Use the following phases:

Company manager Agency representative

I’d like to enquire about… The company is not listed in…

We should be obliged if you could They have an excellent reputation.

provide us with… We assure you that…

You may be assured that your reply We would strongly advise you against…

will be treated in strict confidence. We have no reservation in recommending…

This a new market area for us We consider that you could deal with this

and we don’t know… company without any risk because…

Unit 2