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  1. Say the following phone numbers in English.

a) 07791 842287

c) 07773 584 326

e) 7079 885 149

b) 033 10 45469011

d) 562214

f) 1000 787 585

2. Say your own mobile / home number in English.

READING

3. Read these two calls. Then complete the notes.

NOTES

Call 1

A. Message for: ____________

Caller’s name: ____________

Caller’s number(s): ________

Message: _______________

______________________

B. Company answering _________

What the person answering offers to do ______________

Call 2

A. Message for: _____________

Caller’s name: _____________

Caller’s number(s): _________

Message: ________________

________________________

B. Company answering __________

What the person answering offers to do _______________

1. A

Hello. AGM Finance. Jane speaking. Can I help you?

B

Hello. Can I speak to Chris Dale, please?

A

Who’s calling, please?

B

This is Anna Lee.

A

Just a moment… I’m sorry, the line is busy. Do you want to hold on or call back later?

B

Can I leave a message?

A

Of course.

B

Can you ask him to call me on 0121 334 8798?

A

OK. 0121 334 8798. Can you spell your name, please?

B

A-N-N-A L-E-E… Can you say I need to speak to him urgently?

A

I’ll give him the message.

B

Thanks. Goodbye.

2. A

Hello. Ikon Technology. Can I help you?

B

Good morning. This is Wayne Glen. Can I speak to Jennifer Bliss, please?

A

I’m sorry, she’s not in the office today. Can I take a message?

B

Y es. I need to talk to her about our meeting. Can you ask her to call me as soon as possible?

A

Yes, of course. Can I have your number?

B

Yes, it’s 0046 8 5678 6769.

A

So that’s 0046 8 5678 6769.

B

Yes, and let me give you my mobile number. It’s

07990 202022.

A

OK, Mr Glen. I’ll give her the message.

B

Thank you.

A

You’re welcome. Goodbye.