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Topic 160 Complain in writing vs. complain in person

I would actually prefer not to complain at all, and in cases where it is really necessary to do so, I would most likely complain by phone.

Although, in order to stay within the topic let us compare two given possibilities; complaining in writing and complaining in person.

Complaining in person enables us to interact personally with a real person who represent the company where we purchased a product from. This method of complaining definitely gives certain advantages as opposed to complaining in writing. For instance, one can always ask to speak with a manager if he would find a clerk's answer not good enough. And this approach also enables us to take the reason of complaining with us and actually demonstrate to the manufacturer or seller what is the actual problem is.

On the other hand, complaining in writing has its own advantages and could serve as a very powerful tool to a sophisticated complainer who knows how to fight for his rights. Firstly, words written on paper could serve as a latter proof in court, if, of course, the dispute would go that far. Also in some cases the company we purchased a product from may not have live representatives available in your region, and therefore, complaining in writing could save you unnecessary long trip. Finally writing a letter with complains could save you a lot of aggravation that you always risk to get by complaining in person.

I personally prefer to complain as less as possible, although if I had to choose from two forms of complaining, I would choose to do it in writing.

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Topic 161 Why people remember their gifts?

I have never met a person who does not enjoy receiving gifts or presents. In my opinion, the reason is that it makes us feel special and loved. Sometimes we appreciate more the attention of the person who gives us a present than the present itself. However, definite gifts mean much more than others; they have a great value for us and they become precious pieces of our memories.

There are many celebrations in one's lifetime when he receives presents -birthdays, anniversaries or any other happy occasions. Some of them he remembers as more special and important than others. Why is so?

One hand the reason could be that the present means something really significant. It may also be truly expensive. Moreover, the gift could be unique and invaluable for the one ho has received it.

On the other hand we remember some gifts as special ones because they have been given to us as a sign of endless love and care. Furthermore, they could be given as signs of appreciation and respect. Sometimes even the trivial present given from somebody really special could become a treasure. What is more - it could be remembered as one of the most special gifts that we have ever received. In other cases some presents are thought to be special because they are given as a surprise without any occasion and remind us that we are still truly loved or not forgotten.

I consider that the answer to the question, why people remember special gifts or presents that they have received, is absolutely simple. It is because they are.. .special. No matter what the reason is, every one I know remembers his or her special presents and gifts.

I remember mine. And I am sure, dear reader, that you remember yours, too.

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