
- •Учебное пособие
- •Предисловие
- •Hotel features:
- •3. Activity
- •4. Speaking
- •5 Activity
- •Vocabulary notes
- •Reading
- •2. Activity
- •3. Speaking
- •4. Activity
- •Vocabulary notes.
- •1. Reading Read the text and answer the questions Types of Hotel Organizational Structure
- •3. Activity
- •4 Activity.
- •5 Activity
- •Vocabulary notes
- •1 Reading
- •2 Speaking
- •3 Activity
- •4 Role play
- •5 Activity
- •Vocabulary notes
- •2 Activity.
- •3 Speaking
- •4 Activity
- •5 Activity
- •Vocabulary notes
- •1. Reading
- •2 Activity
- •3 Activity
- •4 Activity
- •5 Activity
- •Vocabulary notes
- •1 Reading
- •2 Activity Mini-quiz to check your understanding
- •3 Speaking
- •4 Role play
- •5 Activity.
- •1 Reading
- •4 Activity
- •5 Activity
- •Vocabulary notes
- •1 Reading
- •2 Speaking
- •3 Activity
- •4 Activity
- •5 Activity
- •Vocabulary notes
- •1 Reading
- •2 Activity
- •3 Activity
- •4 Activity
- •5 Speaking
- •Vocabulary notes
4. Activity
Read the conversation between Mrs. Murphy a maid, who is taking care of the Browns' children. About 10 o'clock she calls the resident manager. |
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Mrs. Murphy: Mr. Carter, this is Mrs. Murphy, the relief maid. Tonight I am staying with the children in 502. I'm sorry to disturb you, but… |
Mr. Carter: What's the trouble, Mrs. Murphy? |
Mrs. Murphy: You see, sir, there are three children. Their mother told them to go to bed at 9:30. Well, first, they wanted to watch TV, but the set was broken. |
Mr. Carter: Didn't you call the repairman to fix it? |
Mrs. Murphy: Yes, he came and fixed it. But now the toilet in the boys' room won't work. There is water all over the bathroom floor. |
Mr. Carter: I'll send the plumber up right away, Mrs. Murphy. |
Mrs. Murphy: Thank you. But the children also called room service and ordered a lot to eat. |
Mr. Carter: Perhaps I had better come up. (Soon Mr. Carter knocks at the door) |
Mrs. Murphy: (Shouting) Wait a minute. The door is locked, and I can't open it. (To Peter) I know you are behind those drapes. Peter. Come out and unlock the door. ( Peter unlocks the door and Mr. Carter enters) |
Mr. Carter: Isn't it time for little girls and boys to be in bed? |
Peter: I'm not little. Besides, we're hungry. |
John: He'll have his twelfth birthday next week. Mister, we always eat before we go to bed. (Just then the waiter brings in a tray with food and drinks. He puts the tray on the writing desk) |
Mr. Carter: Who is going to pay for all this? |
Mary: Peter will sign the bill. |
Mr. Carter: What is your father going to say? Waiter, I had better O.K. this bill. |
Mrs. Murphy: (Shaking her head) Your father won't like that. |
Mary: Please put the tray on the coffee table in front of the sofa. We can eat while we are watching the programs. |
Mr. Carter: Let's see if everything is here. What's on the tray? |
Peter: I ordered hamburgers, malted milk, and pie a la mode. I eat that every night. |
John: And I do, too. |
Mary: I ordered a hot dog and coke. I like hot dogs. |
John: And so do I. |
Mrs. Murphy: Of course, I'm going to tell their parents. |
John: Miss, you're so nice. You aren't going to tell |
Daddy, are you? Here, you can have my ice cream. |
Express your opinion about the staff’s behaviour.
What problems are covered in the conversation?
Act out similar dialogues.
5 Activity.
Many guests have special needs. What extra facilities would the following people require or find useful? Match with the column on the right.
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