5 Activity

Car hire is another service which many hotels provide.

Discuss these questions with a partner:

1. What things should you look for or check when you hire a car?

2. What type of things can go wrong?

Vocabulary notes

Admission	The money charged for entering a place open to the public=entrance fees=entrance charge
Archaeological site	Place where ancient buildings have been dug up
Attractions	Places which are worth seeing in a town or resort
Cancellation fee or charge	The money which a customer must pay if they decide not to take a service which they have booked
Child-proof	Which cannot be operated by children
Drop-off	Place where people can get off a coach
Reclining	That can be adjusted so that you can lie back
Sightseeing	Visiting the famous places in a city as a tourist
Third party, fire and theft	Special insurance covering particular damage and the loss to a car
Vacation	Holiday

UNIT 9

The Business Traveller

• Hotel policy with business clients

• How to prepare to welcome foreign businessmen

1 Reading

Read the text and answer the following questions

Hyatt Regency Dubai, home of the Crystal Ballroom, boasts a Banquet and Catering department recognized as one of the hospitality leaders in the UAE. The hotel's glittering Crystal Ballroom can accommodate any occasion - meeting, wedding, fashion show, car or product launch. Hyatt Regency Dubai's Crystal Ballroom, which boasts 1157 square metres, and meeting suites have been designed with flexibility in mind. All of the hotel's fully serviced suites provide state-of-the-art audio-visual equipment to support corporate presentations, receptions, meetings and events. In addition, the hotel's Galleria complex features 184-seat and 400-seat cinema-auditoriums, which are suitable for large-scale presentations. Social occasions can also be tailor-made at Hyatt Regency Dubai. The hotel offers an exciting range of themed banquets. The 'Black and Gold' evening is ideal for farewell dinners while the 'Oscar Award' night treats your guests like celebrities. A truly authentic night in Dubai is to be experienced at the 'Desert Safari' dinner, when guests take a journey through the desert and celebrations take place in a colourful Bedouin atmosphere. For business or pleasure, Hyatt Regency's team of experienced meeting planners and caterers will happily coordinate the perfect meeting or event to satisfy your expectations and needs.

Audio-Visual Equipment Available in-house:

• Projectors

• LCD Projectors

• Sound Systems

• Microphones

• Speakers

• Tape Deck

• CD Players

• Lights

• Screens

• OHPs

• VCRs

• TVs

Crystal Ballroom measures 32.5 x 35.6 x 6.5 metres (1157 square metres) and can accommodate up to 1200 guests theatre style, 700 classroom style, 1200 cocktail style, 150 in a U-shape, 830 dinner style, 150 boardroom style and 180 in a hollow square. The room is alight with 15 magnificent crystal chandeliers, which gives an elegant touch and matches the golden fabricated wall. These chandeliers reflect on both mirror walls to give a beautiful reflection. The room has a 787-square-metre, one-piece, hand-made black carpet with a gold pattern. The ballroom has a beautiful overview of the Arabian Gulf. In addition, the ballroom can be divided into two smaller ballrooms, with separate entrances and separate pre-function reception areas for both. Located conveniently on the Lobby level, the ballroom has separate direct access and convenient car parking space.

Answer the following questions:

1. What special facilities do business travelers expect? Make a list.

2. What kind of sitting arrangements do you know?

3. What facilities are acceptable for business people entertainment?