2 Activity.

1. So one of the most important services for hotel guests is the food and drink service. In a large hotel this is organized in what is called 'the food and beverage cycle', and involves a considerable number of staff.

There are five sections in the cycle: purchasing, receiving, storing and issuing preparing, selling. Put the jobs into the relevant sections of the chart below:

purchasing	receiving	storing and issuing	preparing	selling

2 . Listed below are the duties reception waiter, station waiter, and wine waiter in a restaurant.

Decide in which order these activities should take place for the correct service of guests.

a) The station waiter brings the guests' first course.

b) The reception waiter checks on the time of the booking and the number of guests.

c) The wine waiter offers the guests the wine list and takes orders for aperitifs.

d) The wine waiter takes the order for wine.

e) The station waiter takes the order for food.

f) The reception waiter receives and welcomes the guests.

g) The wine waiter brings the wine.

h) The station waiter seats the guests.

i) The reception waiter takes the guests to their table.

j) The station waiter offers the guests the menus.

k) The wine waiter brings the aperitifs to the guests.

3 Speaking

Read the dialogues of some people ordering food from the menus. Say what they order for a starter, the main course and dessert.

Dialogue 1

M — a man

W — a woman

Waiter

M. I've already decided what I want.

W. What's that?

M. I'm going to have the fondue. It's delicious here.

Waiter I'm sorry, sir, the fondue's off.

M. Really? In that case, let me think — I'll have the pork medallions.

W. I think I'll have the same.

M. And we'll have a bottle of Chablis.

Waiter Very well, sir. Thank you very much.

Waiter Would you like any desserts?

M. Yes, I'd like some chocolate ice-cream, please.

W. Just a coffee for me, please.

M. Make that two coffees.

Waiter Thank you.

Dialogue 2

W. Could we possibly order, please?

Waiter. Certainly

W. I'd like the mixed salad, please, followed by the fondue.

Waiter. Sorry, the fondue's off tonight.

W. Oh. What do you recommend, then?

Waiter The veal is very good.

W. Well, ГН have that then.

Waiter. Very well, madam. And for you, sir?

M. I'll have the salmon mousse, I think.

W. And to start, sir?

M. Nothing, thanks. Do you think you сould bring us the wine list, though?

Waiter. Yes, of course.

Waiter. Are you ready to order dessert?

W. Yes. Could I have the parfait, please

M. And I'll have the souffle glace.

Waiter. Certainly.

Dialogue 3

Waitress Are you ready to order?

M. Yes, I think so. Г d like the Beef Madras

W. Yes. Could I have the fish, please?

Waitress What vegetables would you like?

W. Baked potatoes... and peas, please.

Waitress And would you like a starter?

W. Chicken liver pate for me, please.

M. And melon and prawn cocktail for me, please.

Waitress Fine.

W. And can you bring us a bottle of water, please?

Waitress Certainly.

Practise the dialogues and perform similar conversations.