Запрос грузовых тарифов и тарифов на морские перевозки

Компания запрашивает грузовые тарифы на морские перевозки в Лондон.

Lee Boat Builders Ltd.

Dock 23, Mainway, Hong Kong

Far Eastern Shipping Lines 31-4 Park Road

21 April 2005

Dear Sirs,

We intend to ship a consignment of dinghies and their equipment to London at the beginning of next month. The consignment consists of ten boats which have been packed into wooden crates marked 1-10, each measuring 4 x 2 x 2.5 metres and weighing 90 kilos.

Could you inform us which vessels are available to reach London before the end of next month, and let us know your freight rates?

Yours faithfully,

J. Lee

Указания транспортно-экспедиционной фирме

В этом письме компания дает указания транспортно-экспедиционной фирме забрать 20 компьютеров, которые следует отправить клиентам.

Delta Computers Ltd.

Bradfield Estate, Bradfield Road, Wellingborough, Northamptonshire NN8 4MB

Could you please pick up a consignment of 20 C2000 computers and make the necessary arrangements for them to be shipped to Mr M. Tanner, N.Z. Business Machines Pty., 100 South Street, Wellington, New Zealand?

Would you please handle all the shipping formalities and insurance, and send us seven copies of the bill of lading, five copies of the commercial invoice, and the insurance certificate? We will advise our customers of shipment ourselves, and would appreciate it if you could treat the matter as urgent. Your charges may be sent to us in the usual way.

Yours sincerely,

N. Smith

Senior Shipping Clerk

Mr J. Merton Sales Manager

Glaston Potteries Ltd. Clayfield

Burnley BB10 IRQ

Dear Mr Merton,

Please find enclosed an order (R1432) from our principals, MacKenzie Bros. Ltd., 1-5 Whale Drive, Dawson, Ontario, Canada.

They have asked us to instruct you that the 60 sets of crockery ordered should be packed in six crates, ten sets per crate, with each piece individually wrapped, and the crates marked clearly with their name, the words 'fragile', 'crockery', and numbered 1-6.

They have agreed to pay by letter of credit, which we discussed on the phone last week, and they would like delivery before the end of this month, which should be easily effected as there are regular sailings from Liverpool.

If the colours they have chosen are not in stock, they will accept an alternative provided the designs are those stipulated on the order.

Please send any further correspondence relating to shipment or payment direct to MacKenzie Bros, and let us have a copy of the commercial invoice when it is made up,

Yours sincerely, L.W. Lowe (Mrs)

6.9 Подтверждение заказа поставщиком

Благодарность за заказ

Dear Name:

Thank you for your order (SB-8802) for three general purpose lightweight hand trucks. We are currently processing this order, which we expect to have ready for shipment by Ameri-Express Services within two weeks. Our shipping department will notify you in advance.

Thank you for doing business with us. Sincerely,

Подтверждение получения заказа

Dear Name:

We acknowledge receipt of your trial order No. MvZ-903 for 275 wrist watches (Model X92), which we received today. Your order is now being processed for immediate dispatch and will be ready for airfreight shipment for delivery to Heathrow Airport London early next week. As requested, we will enclose a packing note with the goods.

We are sure you will be pleased with this new line of wrist watches and look forward to working with your company again soon. Sincerely,

Благодарность за первый заказ

Dear Name:

We welcome you as a new customer and appreciate very much your order of May 6, which will be shipped on the 24th by air express. As agreed upon, this order as well as future orders will be shipped to you on our most favorable credit terms.

We are packing our latest window display cards with this order. Within the next few days you will hear from our sales promotion department, a service that is conducted exclusively for our customers. Please feel free to make use of this service at any time without any obligation or charge.

We are looking forward to pleasant business relations with your company. Sincerely yours,

6.10 Подтверждение получения заказа

Приведем отдельно несколько писем-подтверждений при получении заказов

Satex S.p.A.

Via di Pietra Papa, 00146 Roma Telefono: Roma 769910 Telefax: (06) 681 5473 Telex: 285136

Mr L. Crane, Chief Buyer F. Lynch & Co. Ltd. Nesson House

Newell Street 13 March 2005 Birmingham B3 3EL

UNITED KINGDOM

Dear Mr Crane,

Thank you for your order (No. DR4316) which we are now making up. We have all the items in stock and will be advising you in the near future.

Yours sincerely, D. Causio

Следующие два письма служат для подтверждения заказа на товар, сделанного по телефону. Они дают еще одну возможность упомянуть качества товара и войти в контакт с клиентом.

6.11 Сообщение об отправке

Это письмо подтверждает, что фирма Satex S.p.A. отправила заказ. По получении этого письма г-н Крейн должен пойти в Northminster Bank, где он должен будет оплатить его. После этого он получит документы на груз (shipping documents: bill of lading (накладная), insurance certificate (страховое свидетельство) и commercial invoice (коммерческий счет), которые потребуются для получения груза.

Как вы помните, это процедура c.i.f., когда продавец оплачивает стоимость доставки и страховки (documents against acceptance basis – т.е. передача документов на право владения после принятия покупателем чека к оплате).

We would like to advise you that your order has been shipped on the SS Marconissa and should reach you within the next ten days. Meanwhile our bank has forwarded the relevant documents and sight draft for £1,662.60 to the Northminster Bank (City Branch) Birmingham

We are sure you will be pleased with the consignment and look forward to your next order. Yours sincerely,

D. Causio

Фирма Glaston Potteries выполнили заказ MacKenzie и сообщают им об этом. MacKenzie Bros уже открыли аккредитив на этот заказ в Canadian Union Trust Bank на имя поставщика – Glaston Potteries.

Теперь банк будет ждать подтверждения отгрузки от эскпедитора, чтобы отправить деньги.

GIASTON POTTERIES Ltd.

Clayfield, Burnley BB10 IRQ

Tel: 0315 46125 Registered No. 716481

The above order has now been completed and sent to Liverpool Docks where it is awaiting loading onto the SS Manitoba which sails for Dawson, Canada on the 16 July and arrives on 30 July.

Once we have the necessary documents we will hand them to Burnley City Bank, your bank's agents here, and they will forward them to the Canadian Union Trust Bank.

We have taken special care to see that the goods have been packed as per your instructions, the six crates being marked with your name, and numbered 1-6. Each crate measures 6ft x 4ft x 3ft and weighs 5 cwt.

We managed to get all items from stock with the exception of Cat. No. G16 which we only had in red. But we included it in the consignment as it had the Willow pattern you asked for.

If there is any further information you require, please contact us. Thank you very much for your order, and we look forward to hearing from you again soon.

Yours faithfully,

J. Merton(Mr) Sales Manager

Запомните

1Даже если Вы используете любую стандартную форму для размещения заказа, пошлите сопроводительное письмо, подтверждающее условия платежа, скидки, условия доставки и упаковки.

2Получив заказ (если Вы –экспортер), следует это подтвердить.

Если Вы импортер, следует ждать от поставщика подтверждения отправки груза со всей информацией (маркировка груза и т.п.)

6.12 Отказ от сделанного заказа

Обстоятельства могут сложиться так, что Вам возможно придется отказаться от ранее сделанного заказа, например, по причинам задержки поставки по вине поставщика:

Dear Name:

We are sorry to inform you that we must cancel our order No. GRA:1874 of June 9 due to the inexcusable delay in the shipment of the goods, which we still have not yet received.

Sincerely,

Dear Name:

We are sure you will understand that your very long delay in delivery puts our company in an embarrassing position. For that reason, we can see no alternative but to cancel our order #RKTR-741 dated March 28. In addition, we will hold your company liable for all losses caused by this inexcusable delay.

Sincerely,

Глава 7

Платежи

Инвойсы, счета, платежи по счетам, методы платежей (внутренняя и международная торговля), подтверждение платежа, отсрочка платежа; просьбы об ускорении платежей.

7.1 Инвойсы

Инвойс – это документ, в котором содержится информация о продаваемом товаре, условия поставки и детали для совершения платежа. Инвойс может сопровождаться дополнительным документом с информацией, которая необходима покупателю.

Это довольно простой инвойс. Обратите внимание на добавление НДС (VAT) и почтовые расходы и упаковку (p. & p.). Буквы "E & OE" внизу означают "Errors and Omissions are Excepted" – ошибки и пропуски принимаются; другими словами, если в счете допущена ошибка, поставщик имеет право исправить ее, потребовав еще денег или вернув часть суммы.