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17.3.2. Which of the following can you use to start/end a report?

The purpose/aim of this report is to assess...

On the whole...

I would (not) recommend ...

The report was carried out to assess

In spite of the (dis)advantages…

As requested, this report is to assess ...

To sum up...

17.4. Clauses of Concession

Join the sentences using words from the list, as in the example.

furthermore

however

despite the fact

in addition

although

what’s more

1 The staff were courteous and helpful. The service was slow at times.

The staff were courteous and helpful although the service was slow at times.

Despite the fact that the staff were courteous and helpful, the service was slow of times.

The staff were courteous and helpful. However, the service was slow at times.

  1. The restaurant offers a wide variety of main courses. There was little choice for dessert.

  2. The food was very reasonably priced. Drinks were cheap.

  3. It is in a poor location. The exterior of the building looks shabby and run down.

  4. The lights were too bright. The restaurant has a pleasant atmosphere.

  5. It offers a wide variety of Japanese and Thai food. There are some English dishes for the less adventurous.

17. 5. Discuss & Write

17.5.1. A. Which of the following would you expect to find in a fast food restaurant?

fast service

clean tables

helpful, friendly staff

low prices

silver cutlery

wide variety of foods

white tablecloths

b. Listen to the customers talking about Marco's fast rood restaurant and tick (\/) the comments that they make.

The prices are reasonable.

The staff are friendly and helpful.

The service is slow when it’s busy.

There are not many dishes to choose from.

The restaurant opens early.

There are too many waiters.

The restaurant is old and not very dean.

There is nowhere to park your car.

It has long opening hours.

It has a friendly relaxed atmosphere.

17.2. A. Head the rubric, underline the key words and answer the questions the plan.

You are the assistant manager of Marco’s, a fast food restaurant which is part of a large chain. The manager has asked you to write a report assessing the food and prices; service and atmosphere, and suggesting any changes that you think need to be made.

PLAN

To: Who are you writing to?

From: Who are you?

Subject: What are you going to write about?

Introduction

(Para I) Why are you writing the report?

Main Body

(Paras 2-4) What information about food and prices, service, atmosphere and facilities will you include?

What are the good and bad points?

Can you make any suggestions?

Conclusion

(Para 5) What is your overall impression ?

What are your recommendations?

b. Now write your report (120-180 words). You can use the report in Ex. 17.2. as a model.