- •Ділова іноземна мова
- •6.020107 – Туризм
- •1. Read about four people who work in the tourist industry. Match each person with one of the jobs:
- •3. Write the correct name.
- •1. Read about Andrew Sharpe from Jamaica.
- •Whose job is it?
- •1. Read the information sheet about hiring a car from Hertz , and match these headings with the relevant paragraphs.
- •2. Say if these statements are true (t) or false (f):
- •Giving Direction
- •The changing face of the 'attractions industry'
- •1.Match the pictures of architectural features with the glossary of terms:
- •2. Add one of these words to the word groups listed below:
- •1. Read these two talks by tour guides:
- •Vocabulary
- •1. What is the function of the phrases (a-h) from the texts in Reading 1? Put them in the correct category (1-5) below:
- •A visit to Toledo
- •Oceanic Oddyssey: An Expedition Cruise from Auckland to Melbourne
- •1. Read this advice for people travelling to Egypt. Does it come from:
- •Remember!
- •2. Read the advice again. Make notes:
- •3. Complete the definitions (1–10) with the highlighted words in the advice:
- •1. Work in pairs. Imagine a friend tells you they are planning to travel around the world. Discuss what advice you would give them about:
- •2. Read the advice for travellers in this information leaflet. Match the headings (1–9) with the paragraphs (a–I):
- •3. Which paragraphs give advice about:
- •4. Find two ways to avoid each of these dangers. Make notes below:
- •Know Your Rights
- •1. Read the text: Tourism Today
- •Vocabulary
- •2. Discuss these statements with a partner. Write t (true) or f (false):
- •3. In pairs, answer and discuss these questions:
- •The Future of Tourism
- •Inside tourism: Getting an airport job
- •1. Read the article for people training in tourism and complete the missing sections with the extracts below:
- •The Late, Late Flight to London
- •1. Read the text. Does it come from:
- •Turkish Coast
- •2. Find these adjectives (1-10) in the text. Which ones describe:
- •1. Read the text: Tourism in Antarctica
- •2. Discuss these questions in groups:
- •Extreme Skiing
- •1. Read the first part of an article on ecotourism. How many of your ideas are mentioned?
- •2. Read the first part of the article again. Complete the notes:
- •Vocabulary
- •1. Read the text: Old and New Tourism
- •2. Discuss these questions with a partner:
- •3. Use information from the text to complete these tables:
- •Countries and Nationalities
- •British and American English
КЛАСИЧНИЙ ПРИВАТНИЙ УНІВЕРСИТЕТ
Інститут іноземної філології
Кафедра перекладу за фахом
Ділова іноземна мова
Методичні рекомендації до підручника I. Dubicka, M. O’Keeffe
“English for International Tourism” з розвитку усного мовлення
для студентів ІІІ курсу денної форми навчання напряму
6.020107 – Туризм
Запоріжжя
2011
UNIT 1. ALL IN A DAY’S WORK
1 |
hospitality business
|
гостиничное хозяйство готельне господарство |
2
|
tourist industry
|
туристический бизнес туристичний бізнес |
3
|
chambermaid |
горничная покоївка |
4
|
hotel manager
|
менеджер отеля менеджер готелю |
5
|
(dispense) bartender |
бармен бармен, буфетник |
6
|
accountant
|
бухгалтер бухгалтер |
7 |
concierge
|
консьерж консьєрж |
8
|
porter
|
носильщик носій, носильник |
9
|
waiter/waitress
|
официант /официантка офіціант / офіціантка |
10 |
marketing manager |
менеджер по маркетингу менеджер з маркетингу |
11
|
resident manager |
заместитель главного менеджера заступник головного менеджера |
12
|
housekeeper
|
начальник хозяйственного отдела начальник господарського відділу |
13 |
cashier
|
кассир касир |
14 |
cellarman
|
заведующий винными запасами завідувач винними запасами |
15 |
pantry maid
|
работница буфета, приносящая кофе в номер робітниця буфету, яка приносить каву в номер |
16
|
house porter
|
разносчик белья розносник білизни |
17
|
enquiry clerk |
клерк, работающий в справочном бюро клерк, який працює в довідковому бюро |
18
|
advance reservations clerk |
клерк, занимающийся бронированием
|
19 |
tour leader = tour guide |
гид, экскурсовод |
Reading 1
1. Read about four people who work in the tourist industry. Match each person with one of the jobs:
hotel receptionist, restaurant manager, tour leader, tourist information officer
Kukrit __
I work in the centre of Bangkok, at Hualamphong railway station. My job is to advise tourists about accommodation, transport, and sightseeing. It takes a lot of energy – you need to be patient and friendly. I really like helping people to have a nice time in my city, but it’s very tiring.
Monika __
I work six days a week, including evenings. In this job you need to be well organized and efficient. I plan the menus with the chefs, handle the day-to-day running of the business, do the accounts, and manage a team of ten. The only part of the job I don’t like is dealing with customers’ complaints.
Ramon __
What I like about my job is that every day is different. I’m part of a team and we all get on well. I have to check guests in and out of the hotel, take reservations, and sort out problems. I enjoy dealing with people – except the ones who are rude. For a job like this, you need to be a sociable person and to be diplomatic.
Alex __
When I’m on a tour, I’m my own boss, and I really enjoy that. You need to be calm and resourceful for this job. Basically, I’m responsible for making sure that the tour goes smoothly and that people enjoy their holiday. I check the transport arrangements, organize the accommodation, tell people what’s happening each day, and deal with any problems. The only negative thing is that it’s a big responsibility.
2. Read the information again. Complete the notes.
Person |
Job |
Responsibilities |
Kukrit |
___________________ |
advises travelers about accommodation, etc. |
Monika |
___________________ |
|
Ramon |
___________________ |
|
Alex |
___________________ |
|