Unit V. Managerial functions: controlling

Exercise 1. Study the vocabulary list.

deviation v to measure performance against (goals, plans) to locate the persons who are responsible for timely a tolerance n deadline n constraint n tardiness n profit motive bottom line variance n actual performance punitive a opt v coaching counsel v time card tally n ordering costs carrying costs stockout costs feedback control purchase costs query v database program abide(by) v verbalize v root cause integrative a perception n inevitable a

отклонение соразмерять исполнение с…(целями, планами) найти тех, кто отвечает за… своевременный допуск предельный срок исполнения работы ограничение, сдерживающий фактор; давление опоздание мотив прибыли итоговая строка в отчете отклонение (от нормы); расхождение фактический экономический показатель карательный выбирать инструктаж давать совет; рекомендовать табель учета рабочего времени число, группа, серия; ярлык; сверка стоимость выполнения заказа текущие расходы; расходы по хранению нереализованных товаров издержки из-за дефицита товара управление с обратной связью затраты на приобретение спрашивать; подвергать сомнению компьютерная программа твёрдо держаться чего-л. выражать словами; озвучивать коренная, основная причина объединяющий, совместный восприятие; осознание неизбежный, неминуемый; разг. неизменный

Exercise 2. Learn to pronounce the words.

query quantitative discipline	implementation tardiness variables	mechanism visualize ultimately
constraints	punitive	concurrent

Exercise 3. Read and translate into Russian without using the vocabulary list:

1. Controlling is the measuring and correcting of activities of subordinates to ensure that events conform to plans. It measures performance against goals and plans, shows where negative deviations exist and by correcting deviations helps ensure accomplishment of plans.

2. Since managers are ultimately held accountable for their employees' performance, timely feedback on employee activity is necessary.

3. Employee performance controls focus on actions and behaviors of individuals and groups of employees. Examples include absences, tardiness, accidents, quality and quantity of work.

4. One method of financial controls is budgets. They become control tools by pointing out deviations between the standard and actual consumption.

5. The appropriate amount to order impacts the firm’s bottom line. The organization seeks to minimize total carrying and ordering costs by balancing purchase costs, ordering costs and stockout costs.

6. Statistical process control is the use of statistical methods and procedures to determine whether production operations are being performed correctly, to detect any deviations, and to find and eliminate their causes.

7. Control activities generally relate to the measurement of achievement. Each means of controlling shows whether plans are working out.

8. Making events to conform to plans means locating the persons who are responsible for results that differ from planned action and then taking the necessary steps to improve performance. Thus, outcomes are controlled by controlling what people do.

9. Control systems must be designed properly to be effective.

10. When control standards are inflexible or unrealistic, employees cannot focus on the organization's goals.

11. An employee should be disciplined when he or she chooses to break the rules or is not willing to perform the job to standards.

12. It is necessary to locate the persons who are responsible for the deviations and then to take the necessary steps to improve performance.

13. Financial controls facilitate achieving the organization’s profit motive. Making events to conform to plans is the main idea of controlling.

Exercise 4. Read and translate text A.