- •Varies considerably – although is slightly skewed towards the 30-45 age group, and around 65% male.
- •Unit 2. Mice Destinations.
- •Vibrant and colorful, Brazil has a series of convention centers and exclusive resorts across its cities of Salvador, Brasilia, Belo Horizonte, Recife, Porto Alegre, Rio de Janeiro and Sao Paulo.
- •Unit 2. Meeting people
- •Greetings
- •Farewells
- •How to warm up to a new colleague
- •Introduce Yourself
- •Useful vocabulary:
- •Task 2. Say whether these sentences are true or false.
- •Task 3. Fill each of the blanks in the following text. Use one word only in each space.
- •Unit 6. Negotiations
- •Useful words:
- •Unit 7. Presentations
- •Useful phrases:
- •Unit 8. Meetings
- •In the recent years the situation has become less clear. Now all of the following phrases are used: "chairman", "chairperson", "chair", "chairwoman".
- •In the case of an event where the number of guests is uncertain, make sure there are sufficient break-away rooms to avoid congestion.
- •Unit 9 Exhibitions
- •How to Organize an Exhibition
- •If you arrange an exhibition you must have objectives, a strategy and a detailed plan.
- •Unit 10. Vip Treatment:
- •Unit 11. Entertaining your business clients
- •Cultural differences
- •It is a good idea to keep notes about your clients likes and dislikes. If you have a client that is a passionate Chelsea supporter, it would be better to invite them to a game.
- •Unit 12. Familiarization trips.
- •Special terms:
- •Unit 13. Useful Terms in the mice-Industry.
Farewells
When we leave we usually say "Good bye", but there are a number of other less formal ways of parting such as "Bye-bye", "Bye," "See you (later)", "(I'll) be seeing you soon", "Farewell" (when parting for long), etc.
Task 2. Match the words in English with their Russian equivalents.
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Task 3. Fill in the blank with the correct form of the verb given in brackets.
American names_________ ( write / speak) with the given name first and the family name last. So John Smith's family name is Smith, not John.
In a formal setting, address men as "Mister" (abbreviated as "Mr."), married women as "Misses" (abbreviated as "Mrs."), and unmarried women as "Miss" (abbreviated as "Ms."). These days many women prefer _____________( address) using the abbreviations "Ms." or "M.", pronounced "miz".
In an informal situation, Americans ____________ (introduce) each other by first name, without titles, and occasionally by just the last name. If you ___________ (introduce) to somebody by first name, you can address him or her by first name the next time you meet. The only exception _____ (be) for someone who holds an important position, such as the university president. Unless they _____ (tell) you otherwise.
Task 4. Are these statements true or false?
1 .Different countries have different ideas about what good behaviour and good manners are.
2. Not many people travel abroad.
3. There are no specific rules of introduction.
4. The most formal form of introduction is: "Mr Stock, this is Mr Parsons".
5. In addition to formal forms of introduction there are also a number of conversational forms.
6. The usual response to an introduction "How do you do?" is 'How do you do?"
7. Hand shaking is very rare in Europe, but it is the correct thing to do in Britain.
8. Englishmen say "Good morning!" to people they know little or when their greeting is more formal.
9. They say "Good afternoon!" to people they don’t know well in the evening.
10. The proper universal informal way to say ‘goodbye’ is “Farewell"
Task 5. Answer the questions.
1. Are good manners important for people of every country?
2. Why do people learn traditions and etiquette of other countries?
3. Why should we know the rules of introductions?
4. Should we stand or may we remain seated when people are being
introduced?
5. Are women ever presented to a man?
6. What is the formal form of introduction?
7. What is the most formal form of introduction?
8. What is the conversational form of introduction?
9. What is the response to the phrase "How do you do?"
10. How do men in Great Britain greet each other ?
11. How do men in Russia greet each other?
12. How do you greet your friends?
Task 6. Translate into English
Умение представиться, найти нужные слова при первой встрече может сыграть решающую роль в жизни человека. Русская пословица "Встречают по одежке, провожают по уму" говорит именно об этом: ведь ум проявляется в том, что и как говорит человек, может ли он правильно найти стиль и тон общения. Если Вас представляют в достаточно официальной обстановке, без знаменитого How do you do? не обойтись.
Помните, это не обычное приветствие и не вопрос о том, как Вы поживаете. Этой фразой обмениваются только при знакомстве, при первой встрече. Если представить Вас некому, смело берите инициативу в свою руки и, подойдя к тому, с кем Вы хотите познакомиться, конечно же, с улыбкой и глядя ему в глаза, обратитесь: Hello, I'm Boris Krasnov. После обмена приветствиями Вас наверняка спросят о том, впервые ли Вы в этой стране, в этом городе, каковы Ваши впечатления, нравится ли Вам здесь. Если же Вы знакомитесь с иностранцем в России, будьте готовы сами задать эти вопросы.
UNIT 4. Business contacts
Task 1. Read and translate the dialogues
a) At the Airport
Excuse me….. Are you Mr Brown?
Yes.
I’m ……., from TST Company. How do you do?
How do you do?
Have I kept you waiting?
Oh, no… the plane’s just arrived. Thank you for coming to meet me.
Not at all. Do you have a good trip?
Yes, thank you. I was a bit airsick, but now I’m OK.
The car is just outside. The driver will take your suitcase.
Thank you.
b) In the car
We are going to our office in the centre of the city.
It’ll take us about half an hour. Mr N. is waiting for you.
Please remind me who Mr N. is.
He is our General Director. He is going to discuss with you the details of our future agreement.
Which hotel am I staying?
We’ve reserved a single room with private bathroom at a hotel near the centre.
That’s OK. Thank you very much.
c) At the Office
I’d like you to meet Mr N., our General Director.
Glad to meet you, Mr N.
Glad to meet you too. Have you ever been to S-Petersburg before?
No, it’s my first visit to S-P.
What are your first impressions of the city?
It’s a very beautiful city.
I hope you’ll enjoy your stay, Mr Brown.
Let me introduce my staff to you. This is my secretary, Miss …….
Nice to meet you, Miss………
Nice to meet you too. Call me Ann.
Do take a seat. Would you like a cigarette?
Yes. Thank you.
Would you like something to drink?
Er….. Yes. I’d like a cup of coffee.
Task 2. Read the text and pay attention to the underlined words.