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Экзамен по деловой переписке2.docx
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Content

  • first paragraph: introduction and reason for writing

  • following paragraphs: explain your reasons for writing in more detail, provide background information etc.

  • last paragraph: summarise your reason for writing again and make clear what you want the recipient to do

Note: Your text should be positive and well structured.

Closing the letter.

When you send a letter or email message, it's important to end your letter with a polite closing, followed by your name. Here is a list of letter closings that are appropriate for a variety of letters or email messages.

Be sure to choose a letter closing that it appropriate to the topic of your letter and to your personal situation and relationship with the person you are writing to.

Letter Closings List

Best, Best regards, Best wishes,

Cheers,

Cordially, Cordially yours,

Faithfully, Faithfully yours, Fond regards,

In appreciation, In sympathy,

Kind regards, Kind thanks, Kind wishes,

Many thanks,

Regards, Respectfully, Respectfully yours,

Sincerely, Sincerely yours,

Thanks, Thank you, Thank you for your assistance in this matter, Thank you for your consideration, Thank you for your recommendation, Thank you for your time,

Warm regards, Warm wishes, Warmly, With appreciation, With deepest sympathy, With gratitude, With sincere thanks, With sympathy,

Your help is greatly appreciated, Yours, Yours cordially, Yours faithfully, Yours respectfully, Yours sincerely, Yours truly,

How you write a letter closing is important. Your letter closing needs to leave the reader with a positive impression of both you, the writer, and the letter you have written.

In closing your letter, it is important to use an appropriately respectful word or phrase.

Letter Closing Examples

Sincerely, Regards, Yours Truly, and Yours Sincerely - Are the simplest and most useful letter closings to use in a formal business setting.

These are appropriate in almost all instances and are excellent ways to close a cover letter, or an inquiry.

Best Regards, Cordially, and Yours Respectfully - The letter closings fill the need for something slightly more personal. These are appropriate once you have some knowledge of the person to whom you are writing. You may have corresponded via email a few times or had a face-to-face, or phone interview.

Warm Regards, Yours Faithfully, Best Wishes, With Appreciation - These letter closings are also appropriate once you have some knowledge or connection to the person to whom you are writing. Because they can relate back to the content of the letter, they can give closure to the point of the letter.

General Letter Closings

Take the time, when writing a letter closing, to be sure you're using a word or phrase that makes sense for the type of letter you're writing. If you're not positive about the best way to close your letter, using a simple, basic term like sincerely or regards.

This short, polite closing ends always with a comma. It is either at the left margin or its left edge is in the center, depending on the Business Letter Style that you use. It begins at the same column the heading does. The traditional rule of etiquette in Britain is that a formal letter starting "Dear Sir or Madam" must end "Yours faithfully", while a letter starting "Dear " must end "Yours sincerely". (Note: the second word of the closing is NOT capitalized)

Types and style of formal apologies

Business apology letters should be typed on a computer. Use a serif font, such as Times Roman. Once you have typed the letter, print it on good quality, white paper.

Clearly state the problem and offer your apology right in the beginning of the letter. Give some explanation for what happened and then clearly state what actions you are taking to solve the problem or improve the situation.

Put your signature. Ideally you should hand-sign the apology letter with a black pen.