9. Read , translate and learn the dialogue: Booking a Room at a Hotel

Hotel receptionist: Good evening, madam. Can I help you?

Mrs. Brown: Good evening I want a single room, please.

R: Have you booked a room?

B: No, I'm afraid not. I didn't know I was coming until today.

R: How long do you want to stay?

B: At least a week, possibly longer.

R: I'll see what we have, madam. We are very full just at present. Now, let me see - yes, I can offer you a room on the first floor or there's one on the second floor with a private bathroom.

B: All I want is a quiet room away from the noise of traffic. I don't sleep very well.

R: Then I'll give you the first floor room. That's at the back and it is very quiet.

B: Good. And now, what about my luggage?

R: The porter will take your cases up immediately.

B: Thank you - oh, I’d like to be called in the morning at eight o'clock.

R: Would you like early morning tea?

B: Yes, and a newspaper, please.

R: Certainly, madam.

10. Read, translate and learn the following dialogue.

Hotel Agent: Thank you for calling Worldwide Hotels in Manhattan. How can I help you?

Ms. Lee: I need to book a hotel room for business trip to New York.

Hotel Agent: When will you need the accommodation?

Ms. Lee: July 8th and 9th.

Hotel Agent: So, you'll need a room for three days and two nights. You'll be departing on July 10th, correct?

Ms. Lee: Yes, that's right.

(pause ... hotel agent typing or checking screen)

Hotel Agent: We do have vacancies. Would you like to make reservation?

Ms. Lee: Yes, I would.

Hotel Agent: Do you want a single or a double room?

Ms. Lee: I'll be travelling alone so I prefer suite.

Hotel Agent: Do you prefer a smoking or a non-smoking room?

Ms. Lee: Non-smoking-room, please.

Hotel Agent: We do have a non-smoking suite available for those nights in July. Would you like me to hold that for you?

Ms. Lee: Yes, please.

Hotel Agent: Your name, please?

Ms. Lee: Yuping Lee.

Hotel Agent: Okay, Ms Lee, we'll hold the room until 6 p.m. on July 8th and you'll be able to check in at 3 p.m. Check-out time is noon on July 10th.

Ms. Lee: Can I request a late check-in? My flight doesn't arrive until 8 p.m.

Hotel Agent: Of course we'll hold the room until 10 p.m.

Ms. Lee: Thank you. Does the hotel have a restaurant?

Hotel Agent: Yes, it has two. It also has a room service menu if you prefer to eat in your room.

Ms. Lee: That's wonderful. Thank you. What else do I need to do to reserve the room?

Hotel Agent: I'll need a credit card number in order to reserve. We accept Master Card, Visa, and American Express.

Ms. Lee: I'll use my Visa. The number is 1234 4321 999 000.

Hotel Agent: The expiration date?

Ms. Lee: September 2009.

Hotel Agent: Great. The room is reserved. We'll see you on July 8th. Please let us know if you need anything else.

Ms. Lee: Thank you.

Notes: to make reservation – (за)резервувати

a single / a double room – одномісний/ двомісний номер

a suite – номер люкс

expiration – закінчення (терміну)

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