
- •Предисловие
- •Introduction
- •Sender's address
- •Inside (or receiver's) address
- •1 Surname known
- •Structure of a business letter (1)
- •16 Bellview Road
- •16 Bellview Road
- •2 Title known
- •3 Department known
- •4 Only company known
- •Order of inside addresses
- •Facoltà di Medicina LehrstuI für Bodenkunde
- •Via Gentile 182 Amalienstrasse
- •Industrial House 6000 East Camelback Road
- •Bolton bl4 8tf United States
- •Style and punctuation of addresses
- •'For the attention of’
- •Salutations
- •The body of the letter
- •Complimentary closes
- •Signatures
- •Stuctue of a business letter (2)
- •34 Linden Avenue
- •C ompany position
- •Letterheads
- •1 Type of company
- •2 Boards of Directors
- •3 Addresses
- •4 Registered number
- •References
- •Enclosures
- •‘Private and confidential’
- •Subject titles
- •Structure of a business letter (3)
- •197, Goethestrabe
- •Too long or too short?
- •First paragraph
- •Middle paragraphs
- •Final paragraph
- •Courtesy
- •Idioms and colloquial language
- •Abbreviations
- •Figures
- •Prepositions
- •Titles, names, and addresses
- •Enclosures
- •Body of a Letter Requesting Information
- •Inquiry to a tour agency (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (business)
- •Bunbury estate builders
- •17 Fen Road * London * ec3 5ap
- •Body of a Letter Requesting a Service
- •Reservation of a tour
- •421 Michigan Avenue
- •Inquiry (enquiry)
- •Affirmative reply
- •344 North Cedar Avenue * Los Angeles * ca 90004
- •Phone (213) 655 0344
- •44 Cedar Avenue
- •I am delighted to enclose a skyways Holidays Golf brochure for next season.
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •421 Michigan Avenue
- •I am delighted to enclose a falcon Family Tours brochure for next season. This brochure offers a widest selection of tours to St.Petersburg, Russia.
- •Visa support and registration in the hotel are included in the total price.
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue * St.Petersburg, 195027 * Russia
- •421 Michigan Avenue
- •Body of a Letter Suggesting Alternative
- •Marlborough hotel
- •West Yorkshire jx2 6hc
- •Frederick Hotel
- •Body of a Letter Confirming Plans
- •Confirmation of a tour
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •Confirmation of a hotel reservation
- •Replying to an inquiry
- •Body of a Letter Canceling Plans
- •Cancellation of a tour
- •Changes and cancellations
- •The language of complaints
- •Complaint
- •Body of an Adjustment Letter
- •1674 Sea Harbor Drive
- •I am extremely sorry that you found the service provided by Reception, the Hall Porter, and the Floor Waiter not up to our usual standard. I apologize for this and will make enquiries about it.
- •I hope we will continue to receive your custom and that, if you have a complaint, you will inform my staff immediately so that we can deal with the problem there and then.
- •Telex details
- •Telex (hotel reservation)
- •Telex (Inquiry)
- •Telex (reply to an inquiry)
- •Telex (reservation)
- •F. Lynch & Co. Ltd.
- •Fax transmission
- •Fax (reply to an enquiry)
- •Organizing a conference (inquiry)
- •Bunbury estate builders
- •17 Fen Road London ec3 5ap
- •Organizing a conference (conformation)
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue,
- •Organizing a conference ( a letter providing information) grand-hotel
- •41 Goethe Strasse Berlin 156 ul
- •Organizing a conference (a letter requesting information)
Telex details
The advantages of automatic transmission are obvious.
Telexes should be short, exact and clear. They are often written without the Opening Salutation or the Complimentary Closing and without paragraphs.
Conjunctions, prepositions, pronouns and punctuation marks may be omitted if it does not impair the meaning of the message. To mark the end of the sentence the word "stop" or a fullstop may be used. As a rule no capital letters are used in telex messages.
The messages in telexes are usually abbreviated versions of the sentences we would use in everyday speech or in letters. So words may be shortened (see the list of abbreviations below) or words may be missed out completely— especially words like the, a, is, are, for, from etc.
Below you can see some of the ways in which words may be abbreviated in telexes. Note that it is not obligatory to use these abbreviations. You can write the message out in full sentences, with full forms of the words if there is any possibility that the receiver wilt not understand.
All the points about brevity and clarity in sending cabled messages are relevant to telexing. But there are a number of other points:
Fractions should be typed with a ‘shilling stroke’: 1/2 for ½; 1/4 for ¼; 15/16 for 15/16; 21–1/3 for 211/3.
Figures, especially large sums, should be repeated in words: 60,000 SIXTY THOUSAND.
S
ymbols
should be written in words: FIFTY ONE POUNDS STERLING for £51.00; AT
for @; 0 0 or PER CENT FOR %.
STRUCTURE OF A TELEX
12/09
11.44
22217
INTR0M
I
10404
UXTRAV
G
Telex NR 3127
ATT: MANAGER
RE: MR/ S JONES/
RESERVATION CHANGE
PLS CHANGE RESERVATION MR/S P
JONES FROM 4 NIGHTS IN 21 SEP OUT 25 SEP CP TO 3 NIGHTS IN 23 SEP
OUT 26 SEP MAP.
PLS
СFМ
ASAP. +?
REGDS LUXTRAV
22217
INTROM I
10404
LUXTRAV G
1
2
3
4
5
6
7
8
1
2
1 - The date and time of the massage
2 - The number and code of the receiver
3 - The number and code of the sender
4 - The telex number
5 - The attention line
6 - The introductory reference
7 - The main massage
8 - The ending and the signature
Abbreviations
-
ABS
Absent subscriber, office closed
NC
No circuits
ABT
about
NCH
Subscriber's number has been changed
ABV
above
NOV
November
ADV
advise
NP
The called party is not, or is no longer, a subscriber
AP
American Plan
NR
Indicate your call number/my call number is...
APPROX
approximately
OCC
Subscriber is engaged
APR
April
OCT
October
ARA
arrive/arrival
OK
Agreed/do you agree?
ASAP
as soon as possible
P* (or
Figure 0)
Stop your transmission
ATT/ATTN
For the attention of
PD
Per day
AUG
August
PLS
Please
AVAIL
Available
PP
Per person
BK
I cut off
PPR
Paper
CFM
Please confirm/I confirm
PPPD
Per person per day
CHG
Charge
PYMT
payment
CHQ
cheque
QTY
Quantity
CLD
Could
R
Received
COIL
Collation please/I collate
RAP
/ shall call you back
CP
Continental Plan
RCV/RCVD
Receive/ received
CRV
Do you receive well?/l receive well
REF
Reference
DBL
Double room
REGDS
Regards
DBLB
Double room with bath
REQ D
Required
DEC
December
REYT
With reference to your telex
DEP
Departure or depart
RPT
Repeat/repeat
DPT/DEPT
Department
RTN
Return
DER
Out of order
RYL
Replying your letter
DF
You are in communication
with the called subscriber
SEP
September
DT/DTD
Date/dated
SGL
Single room
EEE
Error
SGLB
Single room with bath
FB
Full board
SNGL N
Single room without bath or shower
FEB
February
SNG S
Single room with shower
FIN
/ have finished my message(s)
SHD
Should
FM
from
SUIT
Suit (double room with bath & sitting room)
FYI
For your information
SVC
Service
GA
You may transmit/may I transmit?
TAX
What is the charge?/the charge is...
GRP
Group
TELECON
Telephone conversation
HB
Half board
TEST MSG
Please send a test message
HTL
Hotel
TFF
Tariff
HV
Have
THRU
You are in communication with a Telex position
INF/INFO
Subscriber temporarily unobtainable, call the Information (Inquiry) Service
TKS/THKS
Thanks
INTL
International
TLX
Telex
JAN
January
TPR
Teleprinter
JUN
June
TPR (B)
Triple room with bath
JUL
July
U
You
MAP
Modified American Plan
UR/YR
Your
MAR
March
V
Very
MGR
Manager
VP
Vice President
MNS
Minutes
VIP
Very important person
MOM
Wait/waiting
WD
Would
MR/S
Mister &Missis
W Words
MSG
Message
MUT
Mutilated
WRU
Who is there?
N
and
XXXXX
Error
NA
Correspondence to this subscriber is not admitted
+
End of the message
NBR/NR
Number
?
Please answer