- •Предисловие
- •Introduction
- •Sender's address
- •Inside (or receiver's) address
- •1 Surname known
- •Structure of a business letter (1)
- •16 Bellview Road
- •16 Bellview Road
- •2 Title known
- •3 Department known
- •4 Only company known
- •Order of inside addresses
- •Facoltà di Medicina LehrstuI für Bodenkunde
- •Via Gentile 182 Amalienstrasse
- •Industrial House 6000 East Camelback Road
- •Bolton bl4 8tf United States
- •Style and punctuation of addresses
- •'For the attention of’
- •Salutations
- •The body of the letter
- •Complimentary closes
- •Signatures
- •Stuctue of a business letter (2)
- •34 Linden Avenue
- •C ompany position
- •Letterheads
- •1 Type of company
- •2 Boards of Directors
- •3 Addresses
- •4 Registered number
- •References
- •Enclosures
- •‘Private and confidential’
- •Subject titles
- •Structure of a business letter (3)
- •197, Goethestrabe
- •Too long or too short?
- •First paragraph
- •Middle paragraphs
- •Final paragraph
- •Courtesy
- •Idioms and colloquial language
- •Abbreviations
- •Figures
- •Prepositions
- •Titles, names, and addresses
- •Enclosures
- •Body of a Letter Requesting Information
- •Inquiry to a tour agency (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (private)
- •421 Michigan Avenue
- •Inquiry to a hotel (business)
- •Bunbury estate builders
- •17 Fen Road * London * ec3 5ap
- •Body of a Letter Requesting a Service
- •Reservation of a tour
- •421 Michigan Avenue
- •Inquiry (enquiry)
- •Affirmative reply
- •344 North Cedar Avenue * Los Angeles * ca 90004
- •Phone (213) 655 0344
- •44 Cedar Avenue
- •I am delighted to enclose a skyways Holidays Golf brochure for next season.
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •421 Michigan Avenue
- •I am delighted to enclose a falcon Family Tours brochure for next season. This brochure offers a widest selection of tours to St.Petersburg, Russia.
- •Visa support and registration in the hotel are included in the total price.
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue * St.Petersburg, 195027 * Russia
- •421 Michigan Avenue
- •Body of a Letter Suggesting Alternative
- •Marlborough hotel
- •West Yorkshire jx2 6hc
- •Frederick Hotel
- •Body of a Letter Confirming Plans
- •Confirmation of a tour
- •Falcon ltd
- •1, Ligovsky Avenue, St.Petersburg, Russia, 191123
- •Confirmation of a hotel reservation
- •Replying to an inquiry
- •Body of a Letter Canceling Plans
- •Cancellation of a tour
- •Changes and cancellations
- •The language of complaints
- •Complaint
- •Body of an Adjustment Letter
- •1674 Sea Harbor Drive
- •I am extremely sorry that you found the service provided by Reception, the Hall Porter, and the Floor Waiter not up to our usual standard. I apologize for this and will make enquiries about it.
- •I hope we will continue to receive your custom and that, if you have a complaint, you will inform my staff immediately so that we can deal with the problem there and then.
- •Telex details
- •Telex (hotel reservation)
- •Telex (Inquiry)
- •Telex (reply to an inquiry)
- •Telex (reservation)
- •F. Lynch & Co. Ltd.
- •Fax transmission
- •Fax (reply to an enquiry)
- •Organizing a conference (inquiry)
- •Bunbury estate builders
- •17 Fen Road London ec3 5ap
- •Organizing a conference (conformation)
- •Hotel okhtinskaya
- •4, Bolsheokhtinsky Avenue,
- •Organizing a conference ( a letter providing information) grand-hotel
- •41 Goethe Strasse Berlin 156 ul
- •Organizing a conference (a letter requesting information)
Chicago,
Il. 60602
USA
Falcon Ltd.
15 February 200…
Publications Manager
1 Ligovsky Avenue
St.Petersburg
Russia
191119
Dear Sir or Madam
We found
information about your company in the Where
magazine, №1, 200…. The family tours you offer seem to be the
most suitable for our family.
Would you
kindly send us your programmes for summer and fall tours and
recommend the best one in your opinion for our family. Our family
consists of 5 persons: two adults and 3 kids – 12, 10 and 8 years
old.
Thank you for an early reply.
Faithfully yours
Ann-Mary Wilson421 Michigan Avenue
Inquiry to a tour agency (business)
BUNBURY ESTATE BUILDERS
17 Fen Road
London
EC3 5AP
Falcon
Ltd. 12 March, 200…
Publications Manager
1 Ligovsky Avenue
St.Petersburg
Russia
191119
Dear Sirs,
With
regard to your advertisement in the Where
magazine of January, 200…, we would ask you to let us have more
information about accommodation in St.Petersburg.
We need 13
single rooms in a 3 star hotel for our engineers for 3 weeks 3rd
May – 23rd
May. It is very important to accommodate all our engineers in one
hotel. The charge should be no more than $80-90 a day for one room.
We look forward to hearing
from you soon.
Yours faithfully,
F.A.
Morgan
F.A.Morgan (Mr)
Inquiry to a hotel (private)
Chicago,
Il. 60602
USA
Okhtinskaya
Hotel 15 February 200…
Manager
4 Bolsheokhtinsky Avenue
St.Petersburg,
Russia
195027
Dear Sir or Madam,
We found
information about your hotel in the Where
magazine, №1, 200… . We would like to know about your hotel the
following:
How far
is the hotel from the city centre?
Our family consists of 2
adults and 3 kids – 12, 10 and 8 years old. What variants of
accommodation can you offer us?
We want to come 23-29 May
200….
Would you kindly send us
your price-list?
Thank you for an early reply.
Faithfully yours,
A.-M.
Wilson
Ann-Mary Wilson421 Michigan Avenue