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Booking a Hotel

  1. Good morning, Radisson Empire. Can I help you?

  2. Yes, I’d like to book a room, please.

  1. When exactly?

  2. Next month. For three nights. I arrive on the 8th of March and leave on the 11th of March.

  1. Hold the line. I’ll check. Now then…single or double?

  2. Single, please.

  1. Arrival March 8th; departure March 11th. Yes, we have a single with bath.

  2. How much is it?

  1. $165 including breakfast plus tax.

  2. That’s fine. Is there a swimming pool?

  1. Yes, there is. It’s indoors.

  2. And how far is it to the Lincoln Center?

  1. It’s just across the street.

  2. O.K. I’ll take it.

  1. Could I have your name, please?

  2. Dussart. Isabelle Dussart.

  1. Could you spell that, please?

  2. D-U-S-S-A-R-T.

  1. O.K, Mrs. Dussart. That’s a single room with bath from March 8th to March 11th. Could you send us a fax to confirm your booking?

  2. Of course. Can you give me your fax number?

  1. Yes, it’s 212 315 0349.

  2. Thank you for your help.

  1. Thank you for calling. Have a nice day.

3. Are the statements True or False?

    1. Her budget is $150 a day T/F

b)She is staying for three days T/F

    1. Rockefeller Center is an arts center T/F

    2. There are a lot of good restaurants in New York T/F

    3. Isabelle likes swimming T/F

    4. Central Park is dangerous T/F

Language Note Singular

Is there a swimming pool in the hotel? Yes, there is.

No, there isn’t.

Plural

Are there any art galleries near the hotel? Yes, there are.

No, there aren’t.

How many rooms are there in the hotel? There are two hundred.

4. Fill in the spaces.

I

a) ______ ______ ______ hotels in that part of town?

b) ­­______ ______ some great restaurants in New York and __ __ usually a ballet at the Lincoln Center.

c) A. Where can I find a list of hotels? _____ _____ a guide?

  1. ____ ____ several.

d) _____ _____ lots of yellow cabs.

II

a) A. Good morning, Radisson Empire. _____ _____ help you ?

B.Yes, ____ ____ to book a room, please.

    1. A. ____ ____ ____ your name, please?

B. Dussart. Isabelle Dussart.

A. ___ ___ ___ ___ name, please?

B. D-U-S-S-A-R-T.

    1. A. ___ ___ ____ ____ a fax to confirm your booking?

B. Of course. ___ ___ ___ ___ your fax number?

Language Note. Making Requests

You want to do something Positive Responses Negative Responses

Can I…? Certainly. I’m sorry…

Could I…? Yes, of course. I’m afraid not.

May I…? Yes, go ahead. I’d rather you didn’t.

You want somebody to do Positive Responses Negative Responses

something

Could you…? Certainly. I’m afraid I can’t.

Can you…? Yes, of course.

Notice the polite expressions for negative responses: I’m sorry…? I’m afraid…? I’d rather… . Direct expressions like No, don’t and No, you can’t sound impolite

Practice

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