Unit 11. Management

I. Active words and word combinations

planning(n) – планирование

decision making – принятие решений

aim(n) – цель, намерение

goal(n) – цель (далеко идущая)

efficient(adj) – эффективный

primary activity – первоочередная деятельность

basic(adj) – основной

determining(n) – определение

resources(n) – ресурсы

motivating(n) – мотивация

employee(n) – работник

monitoring activity – деятельность по мониторингу

evaluating activity – деятельность по оценке

top manager – главный управляющий

middle manager – менеджер “средней руки”, отвечающий за роботу нижестоящих

менеджеров

first-line manager – менеджер ответственный за роботу обслуживающего персонала

(самая низкая ступень в иерархии)

human resource manager – менеджер, отвечающий за работу персонала

administrative manager – менеджер, координирующий внутреннюю деятельность

организации

specialized manager – менеджер в определенной ограниченной области производства,

проводящий экспертизу и тренинги в данной области

interpersonal(adj) – межличностный

liaison(n) – связующий

spokesperson(n) – представитель

entrepreneur(n) – предприниматель

resource allocator – распределяющий ресурсы

analytic skills – аналитические навыки

to acquire (v) – достигать, приобретать (навыки)

profit-seeking organization – производственная организация

not-for-profit organization – непроизводственная организация

managing director – управляющий

senior executive – старший администратор

junior executive – младший администратор

supervisor – консультант

work-force(n) – рабочая сила

staff(n) – штат (компании)

non-managerial(adj) – обслуживающий.

II. Read and translate the text.

Management is a set of activities including planning and decision making, organizing, leading and controlling, directed at an organization’s human, financial, physical, and information resources, with the aim of achieving organizational goal in an efficient and effective manner. A manager is someone whose primary activities are a part of management process.

The basic activities within the management process are planning and decision making (determining the courses of action), organizing (coordinating activities and resources), leading (motivating and managing-employees), and controlling (monitoring and evaluating activities).

Managers can be categorized by level and by area. By level, we can identify top, middle, and first-line managers. Kinds of managers by area include marketing, financial operations, human resource, administrative, and specialized managers.

Most managers have ten basic roles to play: three interpersonal roles (figurehead, leader, and liaison), three informational roles (monitor, disseminator, and spokesperson), and four decisional roles (entrepreneur, disturbance handler, resource allocator, and negotiator). Effective managers tent to have technical, interpersonal, conceptual, diagnostic and analytic skills.

Management skills may be acquired through education (formal coursework and continuing education) or experience (training programs and previous jobs). Increasingly, successful managers are drawing on both experience and education as a means of acquiring and developing the skills they need.

Management processes are applicable in a wide variety of settings, including profit-seeking organizations (large and small businesses and international businesses) and not-for-profit organizations (government organizations, educational organizations, healthcare facilities, and non-traditional organizations).

Answer the following questions:

1. What activities are included in management?

2. What is a manager?

3. Name basic activities within the management process.

4. What are different kinds of managers?

5. How are different kinds related to one another?

6. What skills must manager have?

7. How to acquire management skills?

8. What does “an effective manager” mean?

9. What kinds of organizations apply management process?