Exercise 81

Talk about the parts of the letter, like this:

Where’s the signature? It’s below the closing salutation.

Where’s the .....? It’s at the top of the letter.

Exercise 82

Put these addresses, names and dates in the correct place in these two letters:

a) Mrs E Lant f) London Goods Ltd

31 Iford Road 12 Martindale Road

London SW1 2XJ London Se5 6BA

b) Mrs Lant g) Sirs

c) E Lant (Mrs) h) Philip Gallagher

Sales Manager

d) 31 Iford Road

London SW1 2XJ i) 16th October 1992

e) Sales Department j) 21st October 1992

London Goods Ltd

12 Martindale Road k) faithfully

London SE5 6BA

l) sincerely

1 7

2 3 8 9

3 9

Dear 4 Dear 10

I saw your advertisement in the Thank you for your letter of 16th October.

Daily Sun and I would be greatful I enclose our catalogue as requested.

if you would send me a copy of

your catalogue.

Yours 5 Yours 11

6 12

Answers:

1	3	5	7	9	11
2	4	6	8	10	12

Lesson 8 Урок 8

How to Write a Business Letter Как написать деловое письмо

Active vocabulary

Nouns

1. guideline – деректива

2. block – блок, блочный

3. relationship – отношения

4. reference – ссылка

5. request – запрос

6. recipient – получатель

7. frame – рамка

8. content – содержание

9. reason – причина

10. advertisement – реклама

Verbs

11. to indent – начинать с красной строки

12. to state – утверждать, заявлять, указывать

13. to shorten – укарачивать

14. to provide – обеспечивать

15. to enquire about – запросить информацию

16. to apologize for – извиниться за

17. to confirm – подтвердить

18. to concludе – заключать

Adjectives

19. prompt – быстрый

20. brief – краткий

21. general – общий

22. introductory – вводный

Phrases

23. to the point – по теме

Exercise 83

Read and translate.

Some general guidelines

There are many different reasons for writing a business letter. However, most business letters follow some general guidelines as described below.

Here’s how:

1. Use block style – do not indent paragraphs.

2. Include addresses of the person you are writing to at the top of the letter, below your company address.

3. After the address, double space and include date.

4. Double space (or as much as you need to put the body of the letter in the centre) and include the salutation. Include Mr. for men, unless the recipient has a title such as Dr.

5. State a reference reason for your letter (i.e. “With reference to our telephone conversation…”)

6. Give the reason for writing (i.e. “I’m writing to you to confirm our order…”)

7. Make any request you may have (i.e. “I would be grateful if you could include a brochure…”)

8. If there is to be further contact, refer to this contact (i.e. “I look forward to meeting you at…”)

9. Close the letter with a thank you (i.e. “Thank you for your prompt help…”)

10. Finish the letter with a salutation (i.e. “Yours sincerely,”)

11. Include 4 spaces and type your full name and title.

12. Sign the letter between the salutation and the typed name and title.

Tips:

1. Keep the letter brief and to the point

2. Do not use shortened verb forms – write them out (i.e. “don’t instead of do not”)

3. Always keep a copy of correspondence for future reference.