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NAME ……………………………………………………group…………

Grammar

A Choose the correct form of the verb in brackets to complete this e-mail.

To: Jake Williams

Subject: Estonia

Hi Jake

Sorry for not replying to the e-mail you _____ _________ 1 (have sent /sent) last week. I _____ _________ 2 (am / have been) on business to Estonia for a week and only _____________ 3 (returned / have returned) yesterday.

The visit ______________ 4 (didn’t start / doesn’t start) well though! Unfortunately my bus to the airport was late and I ______________ 5 (almost missed / have almost missed) the plane. Anyway, I had a good time and I am already planning another trip!

Best wishes

Carina

B Complete the sentences using the correct form of the verb in brackets.

6 The company _____________________________ (never / spend) more than $1.4m on marketing.

7 My colleague _____________________________ (travel) to Germany on business next week.

8 At the moment we _____________________________ (develop) a new logo.

9 The 14.13 train to Milton Keynes _____________________________ (usually / leave) London Euston from platform 5.

C Complete the sentences using the correct alternatives.

10 Write down your contact details there and I ___________________________ you a brochure.

a) send b) will send c) am sending

11 I ___________________________here since 1995.

a) have worked b) am working c) work

12 We nearly ___________________________bankrupt in the summer.

a) had gone b) have gone c) went

13 I’ve decided what to spend my redundancy money on. I ___________________________ my own business.

a) am going to start b) start c) would start

D Complete the gaps in the article with the correct alternatives.

Consultants Manley and Sons ______________________14 (had published / published) a report yesterday, which ______________________ 15 (praised / has praised) BiTe logistics for its excellent environmental record. Since 1999 the company ______________________16 (has won/won) five major environmental awards.

The company currently ______________________ 17 (employs / is employing) eight thousand people. A spokesman for the company ______________________ 18 (was announcing / announced) last week that it ______________________ 19 (has planned / was planning) to take on one hundred more staff at sites around the country. Managing Director Nadja Pal ______________________ 20 (said / says) in an interview several months ago that there ______________________ 21 (isn’t being / hadn’t been) plans to expand any of the sites, but during an interview yesterday she ______________________ 22 (mentioned / was mentioning) that discussions recently ______________________ 23 (took place / are taking place) about possible developments to a plant in Dudley.

The company ______________________ 24 (has come / came) a long way since its early days. Nadja said ‘at the start we ______________________ 25 (hadn’t got / weren’t having) much money, but we ______________________ 26 (always tried / were always trying) to run our business as ethically as we possibly ______________________ 27 (must / could).’ Their experience ______________________ 28 (is showing / shows) that ethics and success go hand in hand!

Vocabulary

A Match the words (a–k) to their definitions (29–37). The first one has been done for you.

0 a person / company that pays people to work for them a) trainer

29 a person / company that produces goods b) customer

30 a person who you work with c) CEO

31 a person who buys a product / service d) manufacturer

32 the highest ranking person in a company e) employer

33 a person who is paid to work for someone else f) consultant

34 a person who gives advice h) employee

35 a person who learns a skill from someone else i) colleague

36 a person who supervises you j) trainee

37 a person who teaches others a skill k) line manager

B Complete these sentences with the correct form of the word given in brackets.

38 I work for a large _____________________________ (organise) that has offices all over the world.

39 What is their best-selling _____________________________ (produce)?

40 We need to discuss our prices at the _____________________________ (meet) next week.

41 All new employees must complete a one-month_____________________________ (train) course.

42 The call centre takes phone calls from over 2,000 _____________________________ (custom) a day.

43 Were you pleased with the outcome of the ______________________ (negotiate)?

44 It’s important for companies to deal effectively with______________________(complain).

45 The government is bringing in new ______________________ (regulate).

46 The Co-operative Bank is well-known for its policy of ethical ______________________ (invest).

47 Does your company offer any form of ______________________ (compensate) for poor quality goods?

48 Have you found a ______________________ (solve) to your problems yet?

49 There is huge ______________________ (compete) in this region.

50 What ______________________ (choose) do I have?

51 We’ve got the ______________________ (threaten) of redundancy hanging over us.

C Complete the gaps in these sentences with the correct alternative.

52 He ______________________to review quality procedures.

a) delayed b) arranged c) failed d) insured

53 Each person will receive a ______________________ according to their sales performance.

a) turnover b) bonus c) discount d) commission

54 I’m afraid I won’t be able to ______________________ the next meeting.

a) attend b) propose c) second d) go

55 You should comply with all ______________________ to enable the delivery to go smoothly.

a) regulations b) surveys c) customs d) tariffs

56 We are looking for handcrafted products not ______________________ ones.

a) long-lasting b) mass-produced c) well-known d) high-quality

57 The product comes with a two-year ______________________ .

a) warranty b) compensation c) subsidy d) cover

58 My boss would never accept a ______________________

a) bribe b) corruption c) compensation d) fraud

59 We’ve found a ______________________ in the market.

a) prosperity b) niche c) quote d) plead

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