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Файл:Management English (Elementary level) = Деловой английский язык (начальный уровень). Учебное пособие для СПО
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Useful words and expressions
branch (noun)
office (n.)
Excuse me.
How do you do?
I’m sorry.
Please call me
Pleased to meet you
How are you?
Fine, thanks.
Not too bad.
I’d like to introduce
How about some coffee?
UNIT 2
OCCUPATIONS
2.1.
1 Grammar
Fill the gaps with a or an.
1 ____accountant 2 _____clerk
3 ____ supervisor 4 _____agent
5 ____engineer 6 _____manager
7 ____inspector 7 _____secretary
2 Vocabulary
Look at the pictures and choose the correct job from the words in the box.
salesmanager; engineer; sales clerk; architect; accountant;computer operator; bank
manager; secretary; supervisor, lawyer

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1 computer operator
2 ___________________
3 ___________________
4 ___________________
5 ___________________
6 ___________________
Now write sentences about these people like this:
1 She’s a computer management.____________________________
2 _____________________________________________________
3 _____________________________________________________
4 _____________________________________________________
5 _____________________________________________________
6 _____________________________________________________
3 Listening
Listen and underline the number you hear.
1 12%, 20% 3 13%, 30% ...................... 5 50%, 15%
2 2%, 10% 4 8%, 8% .......................... 6 66%, 76%
2.2.
1 Writing
These words begin with a capital letter.
1 Ms Gustafson, MrKhartir, Mrs Iglesias, Dr Edwards
2 Toshiba, Coca Cola, Smith Exports Pty Ltd

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3 Madison Avenue, Canterbury Street, World Trade Center
4 Monday, Tuesday, Wednesday
5 October, November, December
6 Mexico, Spain, Thailand
Which words above are:
A titles / people’s names?
B countries?
C months?
D days?
E addresses?
F company names?
2 Listening
Listen and complete the address.
3 Language in use
Read these telephone conversations and then complete with suitable words
A
Recept: Philips Exports…(1)morning.
Green: I'd … (2) to speak … (3) Mr Brown.
URGENT
Horner and Horner_________________________
________________________________________
________________________________________
_________________________________________

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Recept: Who's … (4), please?
Green: My name's Joanne Green. I'm … (5) Colour Print.
Recept: … (6)the line, please.
Green: Thank you.
B
Recept: Philips Exports. Good afternoon.
White: … (7)is Ian White.
Recept: … (8),what's … (9)name, please?
White: White, Ian White. Can I … (10) to Mrs Black, please?
Recept: Just a … (11).
White: … (12).
2.3.
1 Listening and speaking
Practise asking questions about people.
First, listen and repeat like this:
Voice: What’s his surname?
You: (Beep) What’s his surname?
Now listen and answer like this:
Voice: What’s his surname?
You: (Beep) His surname’s Sirotto.
Note: Use the information on this business card to help you answer the ques-
tions about Alex Sirotto.
ALEX SIROTTO
Product Manager
GIZMO GADGETS LTD
Prospect Place
Swindon
Tel 0793 626315
Fax. 0793 626350
2 Language in use and listening
Some information is missing from this woman's business card. What questions

15
can you ask to find out more information about her?
1 What’s her first name?
2 ____________________________
3 ____________________________
4 ____________________________
5 ____________________________
6 ____________________________
_________(1) _____________(2)
Accountant
______________ Inc (3)
____________________________
Boston Mass (4)
Tel: ________________(5)
Fax:________________(6)
Now listen and fill in her business card
3 Writing
Complete these sentences about yourself.
I work for _______________________ (company)
as _____________________________(position).
My business address is ___________________________
My business telephone number is ___________________
My private address is _____________________________
My private telephone number is ____________________
Reference section
Article
Pronouns
Possessive adjectives
an + vowel
a
e
i
o
u
Subject
Object
my
I me
you you your
she her her
he him his
it it its
we us our
a + consonant
they them their

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Cardinal numbers
1 one
11 eleven
21 twenty-one
2 two
12 twelve
30 thirty
3 three
13 thirteen
40 forty
4 four
14 fourteen
50 fifty
5 five
15 fifteen
60 sixty
6 six
16 sixteen
70 seventy
7 seven
17 seventeen
80 eighty
8 eight
18 eighteen
90 ninety
9 nine
19 nineteen
100 one hundred
10 ten
20 twenty
1000 one thousand
Useful words and expressions
What do you do?
Who do you work for?
I’d like to speak to ...
Speaking.
Hold the line, please.
Who’s speaking?
UNIT 3
COMPANIES
3.1.
1 Vocabulary
Complete these sentences with the correct nationality.
1 Lucky Goldstar is a Korean company.
2 BMW and VW are _________________ companies
3 KLM is a _____________airline.
4 Volvo and Saab are companies.
5 JAL is a __________________ airline.
6 AT&T is an ________________ multinational company

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2 Vocabulary and listening
Can you match the company headquarters to the places?
1 Coca Cola
A Moscow
2 Bayer
B Ivrea
3 Olivetti
C Atlanta
4 Aeroflot
D Leverkusen
Now listen and give the correct headquarters like this:
Voice: The headquarters of Coca Cola are in New York.
You: (Beep) No, they're not. They're in Atlanta.
3 Writing
A customer wants some information about your electronics company. What
can you tell them? Use the information in the box to help you.
1 work for__________________________
2 We’re a _____________________company.
3 Our headquarters_____________________
4 We have branches____________________
This company is one of your competitors. What can you tell your customers
about them? Use the information in the box to help you.
5 One of our competitors is ____________
6 They ____________________________
7 Their ____________________________
8 _________________________________
Name: Total Electronics
Nationality: Taiwanese
Headquarters: Taipei
Branches: San Francisco,
London and Tokyo
3.2.
1 Vocabulary
Service or manufacturing industries? Write [S] or [MJ.
1 [S] transport
2 [M] vehicles
3 [ ] insurance
4 [ ] clothing
5 [ ] aerospace
6 [ ] engineering
7 [ ] banking
8 [ ] chemicals
9 [ ] tourism

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2 Reading
Fill in this card with information on jour own company or a company you
know well.
INTERNATIONAL
BUSINESSWEEK
May 20, 2024 This card must be received by
July 22, 2024
PLEASE PRINT
Name ___________________________
Business_________________________
[ ] Business [ ] Home Address___________
___________________________________
City ______________________________
Country ___________________________
Postal Code _________________________
Fax Number __________________________
3 Grammar
Complete these questions with is, are, do or does.
1 … American Express in the insurance business?
2 What … Fuji sell?
3 … Seat and Skoda make cars?
4 … Pepsi and Coca Cola in the banking business?
5 What … IBM and Apple produce?
6 … Toyota produce computers?
Now match the questions to these answers
A Computers ____
B Yes, it is ___
C No, it doesn’t ___
D Photographic equipment ___
E No, they aren’t ___
F Yes, they do ___
4 Writing
Complete these sentences about your own company or a company you know

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well.
I work for __________________________________ (company).
We’re in the ________________________________ (business)
We produce ________________________________ (goods)
Our customers are ___________________________ (companies)
Our competitors are _________________________ (companies)
We export to ______________________________ (countries)
3.3.
1 Language in use
Match the questions to the answers
1 Whereareyourheadquarters?
A Chips.
2 What’syourturnover?
B Worldwide.
3 Who areyourcompetitors?
C Tokyo, Japan.
4 What doyouproduce?
D IBM, Intel.
5 Where do you export to?
E 100,000.
6 How many people do you employ
F $18 billion.
2 Reading and listening
Read this information on AFL. Then make questions to find out the missing in-
formation.
AFL
Sales of $ _____________(1), _____________(2)
employees. Production and sales in over 200 companies
around the world. That's AFL today.
AFL tomorrow - we expect strong growth in our main
businesses: _________ and ______________ (3). We have
_____________(4) subsidiaries in the
____________and _______________________in
_________________ (5).

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AFL today and tomorrow. In a position to solve problems
in food supply, environmental protection and energy recovery.
What ________________________________?
How many ___________________________?
What ________________________________?
How many ____________________________?
Where _______________________________?
Now listen to someone talking about AFL and fill in the missing information.
Reference section
Present simple tense
Positive
Negative
I
You
We
They
make
sell
export
widgets.
I
You
We
They
don’t
do not
make
sell
export
widgets.
She
He
It
makes
sells
exports
She
He
It
doesn’t
does
not
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