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33 Managing Infants and Children with Auditory Neuropathy Spectrum Disorder
Madell et al., Pediatric Audiology: Diagnosis, Technology, and Management, 3rd Ed. (ISBN 978-1-62623-401-7),
copyright © 2019 Thieme Medical Publishers. All rights reserved. Usage subject to terms and conditions of license.
as an alternate measurement of auditory function that, together
with the PEACH questionnaire, can help guide the management of
infants with ANSD over the first year after birth.
40
33.3.1 Objective and Functional
Approach
CAEPs are a series of waves recorded on the scalp generated
by the auditory cortex. In infants, the CAEP is dominated by a
positive-polarity peak with a latency of around 200 ms after
stimulus onset, and it can be recorded from infants within the
first few months after birth.41 The peak amplitude of P1 is rela-
tively large in infants, and it lasts for hundreds of milliseconds, in
contrast to the small peaks occurring every 1 to 2 ms for the ABR.
This means that while small disruptions in neural synchrony can
result in abnormalities of the ABR, they have less impact on the
CAEP. Whereas ABR may be absent in infants with ANSD, CAEPs
are often detectable. This makes these responses particularly
relevant to use when assessing individuals with ANSD.
Hearing thresholds in babies have been challenging to estimate
accurately using CAEPs, which is likely to be due to the high
myogenic noise levels relative to the small-amplitude CAEP at
threshold. Nevertheless, testing at intensities of 55 to 75 dB sound
pressure level (SPL) in the free field can help to narrow down
the range of the degree of hearing loss, which can assist in the
decision of whether or not to fit amplification.
Research has shown a correlation between stimulus sensation
level and CAEP response detection in infants.42 When unaided
CAEPs are present at 55 dB SPL in the free field, it is likely that the
behavioral hearing thresholds lie within the normal to mild hearing loss range at the frequency band tested. Similarly, when CAEPs
are present at 65 dB SPL but absent at 55 dB SPL, present at 75 dB
SPL but absent at 65 dB SPL, or absent at 75 dB SPL, the hearing
thresholds are likely to be in the mild to moderate, moderate to
moderately severe, and severe to profound range, respectively. It
is important to keep in mind that up to 32% of infants show no
CAEP even when the sound is audible to them.43 For this reason
an absent CAEP should be interpreted together with measures of
functional auditory behavior and behavioral response audiometry
(BOA) to establish whether there is consistency between behavioral and objective measures.
A number of studies have used the speech sounds /m/, /g/
and /t/, which have spectral emphasis at around 250, 1,500, and
3,000 Hz, respectively, as speech stimuli for CAEP testing. Using
a combination of these sounds presented at dierent intensities,
it is possible to establish the general degree and configuration of
the hearing loss. If unaided CAEPs are absent at 55 dB HL, and
baseline PEACH scores are not age appropriate, aiding should be
considered in consultation with the family and early intervention
therapist working with the child.
Pearl
CAEPs and tests of functional auditory behavior can be used to
assist in the early tting of amplication before VRA results can
be obtained.
Tests of functional auditory behavior, such as the PEACH
questionnaire, have a number of benefits. First, there are validated normative data that can be used as a reference point for
unctional auditory development.
f
repeated over time to ensure that the infant is progressing as
expected or showing signs of plateauing or deterioration. Third,
it engages parents in the observation and assessment process. A
positive correlation has been shown between aided CAEP results
and PEACH score in infants with SNHL and ANSD, whereby infants
with CAEPs present to a wider range of stimuli, showing higher
PEACH scores.
morphology have been linked to lower IT-MAIS scores in infants
and to lower auditory skills and speech discrimination scores
in children.
perception demonstrates the value of combining CAEP testing and
formal measures of functional auditory behavior to complement
the audiologic assessment battery in these cases.
46,47
In a similar vein, abnormal CAEP latencies and
48,49
The relationship between cortical detection and
33.3.2 Hearing Aids
Once a decision to aid is reached, the initial estimated audiogram
based on CAEPs and/or functional auditory behavior can be used
to derive prescriptive targets according to a prescriptive procedure for children, such as the National Acoustic Laboratories
(NAL) or the Desired Sensation Level (DSL) procedure. Real-ear
measurements are required to verify that the prescriptive targets
are met in hearing devices. After verification, the eectiveness
of the amplification in providing audibility should be evaluated
using aided CAEP and PEACH assessments, both in infants with
43,50
SNHL
monotonic pattern to speech stimuli, whereby an increase in the
stimulus sensation level results in an increase in the detection
rate of the CAEP. The same monotonic pattern has been seen in
some,42 but not all,46 infants with ANSD.
Evaluation Procedure
CAEP testing for infants is typically carried out in an acoustically
treated room. Speech stimuli can be presented from a free-field
loudspeaker at a calibrated level. An infant is positioned in a
high chair or a parent’s lap at 0° azimuth, at a distance of about 1
meter from the loudspeaker. Three electrodes are placed on the
scalp: a recording electrode on the vertex of the head, a reference
electrode on the mastoid, and a ground electrode on the forehead. In aided testing, the infant wears his or her hearing aids,
which must have been verified to match prescriptive targets.
and in those with ANSD.42 CAEPs typically show a
44,45
Second, the PEACH can be
351

IV Educational and Clinical Management of Hearing Loss in Children
Madell et al., Pediatric Audiology: Diagnosis, Technology, and Management, 3rd Ed. (ISBN 978-1-62623-401-7),
copyright © 2019 Thieme Medical Publishers. All rights reserved. Usage subject to terms and conditions of license.
her newborn hearing screen and was diagnosed with ANSD. At
2 months corrected age, CAEPs were measured in the unaided
condition to estimate hearing sensitivity and the need for ampli-
fication. Results revealed no detectable responses to speech
sound stimuli /t/ /m/ /g/ at 75 dB SPL. Hearing aids were then
fitted to a severe degree of hearing loss in both ears. Aided CAEPs
and PEACH were used to evaluate the amplification, and the
hearing aids were then adjusted accordingly. Subsequent evaluation results showed limited progress in the child’s functional
and language development. The family was advised to consider
referral for CI candidacy evaluations.
with the development of speech perception, production, and language should be monitored regularly to determine whether the
progress is adequate and age appropriate or whether an alternate
Fig. 33.4 Potential scenarios that can occur during CAEP testing.
Scenario 1 shows absent unaided CAEPs at conversational levels, which
are present when aided, thus demonstrating aided benet. Scenario 2
shows absent unaided and aided responses, including the four possible
explanations for this result.
Fig. 33.4 shows the possible scenarios that can occur. The first
scenario shows absent unaided but present aided CAEP responses.
This demonstrates aided benefit in the frequency band tested, and
the results can be used to assure the parents that their child is
“detecting” the sound at conversational level. Although this is not
a test of thresholds or speech discrimination, parents can find this
early management very reassuring. As the child grows, it will then
be possible to perform VRA (to assist in fine tuning of the hearing
aid gain settings) and, eventually, formal measures of speech
discrimination ability (to monitor development).
The second scenario shows that no response is seen at 65 dB
SPL in both the unaided and aided conditions. This can mean one
of four things. First, the infant is underfitted, so the clinician can
consider reestimating the hearing levels and adjusting the hearing
aids accordingly before repeating the test. Second, the infant has a
severe to profound hearing loss, in which case amplification is likely
to provide only limited access to the speech range in the same way
as it would for a case with SNHL. Third, the infant may be one of
those with an absent CAEP even when the sound is audible. Finally,
based on previous studies on children with ANSD showing an association between absence of CAEPs and poor speech discrimination
ability,49 it may be an indication that the infant has poor speech
discrimination ability even though the sound is audible.
Pearl
Absent CAEPs do not necessarily mean the infant cannot hear the
sound.
Case Study
Case AN1 presented in Chapter 28 shows how CAEPs and the
PEACH diary were used to assist in the decision to refer for
cochlear implant candidacy. The infant referred bilaterally on
mode of communication or alternate technology such as CI are
indicated. As many children with ANSD experience diculties
when listening in noisy situations, such as the classroom, clinicians should also consider frequency modulation (FM) or remote
microphone (RM) systems. These can be used in isolation (e.g., in
the case of a child with normal hearing sensitivity) or in addition
to hearing aids or CIs.
33.3.3 Cochlear Implant
Studies investigating outcomes with cochlear implants in
subjects with ANSD have, on the whole, been positive,
although not all have had successful outcomes.53 The reasons
why outcomes have varied can be explained by dierences in the
underlying pathology. Individuals with peripheral sites of lesion
(IHC, ribbon synapse, or terminal dendrites) are likely to have
more successful outcomes than those with pathology involving
spiral ganglion cells, axons, or hypoplasia of the cochlear nerve.
Implant Evoked Electrical ABR
Implant evoked electrical ABR (ImpEABR) testing has helped to
provide objective evidence of pre- versus postsynaptic sites of
lesion in children with ANSD and to predict children who are
more likely to progress well with their CI. The testing technique
is similar to standard ABR testing except that electrical pulses
are delivered from the implant to elicit the response. Fig. 33.5
shows examples of ImpEABR results for three dierent children
with ANSD. The first set of results is from a child who suered
significant hypoxia at birth and shows present wave V responses
on all electrodes. The second set of traces on Fig. 33.5 is from
a child with late-onset ANSD due to riboavin transporter
deficiency. The morphology and latency of the response are
inconsistent across the array and are in keeping with the neural
pathology underlying this condition. The third set of results
is from a child with hypoplastic cochlear nerves. In this case
responses are seen only on two electrodes at the basal end of the
cochlea, suggesting that a small patch of cochlear nerve fibers
are present and capable of responding to electrical stimuli.
Recent research has shown that children who demonstrated
clear ImpEABR waveforms demonstrated speech perception
and receptive and expressive language scores similar to those of
implanted SNHL children.
In addition to assessing speech detection, the child’s progress
51,52
54
55
352

33 Managing Infants and Children with Auditory Neuropathy Spectrum Disorder
Madell et al., Pediatric Audiology: Diagnosis, Technology, and Management, 3rd Ed. (ISBN 978-1-62623-401-7),
copyright © 2019 Thieme Medical Publishers. All rights reserved. Usage subject to terms and conditions of license.
Medical Imaging
Radiologic imaging of the temporal bones prior to cochlear
implantation is important in determining whether there are any
structural abnormalities that may impac t on the insertion of the CI
array and to identify whether there is a reduction in the size of the
cochlea r nerve that may prevent a complete sign al from the CI b eing
transferred along the auditory brainstem pathways. Magnetic resonance imaging (MRI) using a cross-sectional/parasagittal view
of t
he internal auditory meatus is recommended. This allows the
radiologist to compare the diameter of the cochlear nerve relative
to the facial nerve and the two branches of the vestibular nerve.
Fig. 33.6 shows the parasagittal view on MRI for a child with a full
complement of nerves in the bundle (left); a child with only two
nerves (center); and a child with only one nerve (right). Birman
et al analyzed the results of 50 children with varying degrees of
abnormality of the cochlear nerve and reported higher scores on
tests of auditory perception for those with small but identifiable
nerves than for children where the nerve was either absent or
fused with other nerves in the bundle.53 Other researchers have
reported a similar pattern of results whereby the greater the
degree of the abnormality, the more limited the outcomes with
a CI.56 This information is useful when counseling families about
realistic expectations following cochlear implantation and the
likely need to integrate visual forms of communication such as
sign language into the child’s early intervention program.
Fig. 33.5 Implant evoked electrical auditory brainstem responses
(ImpEABRs) elicited from individual electrodes for a 22-channel
Nucleus CI (Cochlear Ltd., Sydney, Australia). The responses for
electrodes range from the apical end of the cochlea (e.22, top) to those
at the basal end (e.1, bottom). The set of traces on the left are for a
child who suered signicant hypoxia who is likely to have auditory
neuropathy spectrum disorder (ANSD) due to damage of the inner
hair cells (IHCs); in the center for a child with a neurologic condition
associated with riboavin transporter deciency; and on the right for
a child showing a hypoplastic cochlear nerve on magnetic resonance
imaging (MRI).
Pearl
MRIs need to be performed with a parasagittal view to check for
hypoplasia of the cochlear nerve in ANSD.
Mild-Moderate Hearing Loss
It has been reported that some children with ANSD who have
a mild to moderate pure tone loss demonstrated speech recognition ability below that expected for their degree of hearing
loss, even when wearing hearing aids that were optimally
fitted.49 These children could potentially benefit from cochlear
implantation. It is important for clinicians to include measures of
speech discrimination or recognition ability when establishing
an audiologic management plan and not exclude the option of
cochlear implantation based on the pure tone thresholds alone if
discrimination/recognition is significantly aected.
33.3.4 Family-Centered Multidisciplinary
Assessment and Rehabilitation
Family-centered early intervention (FCEI) enhances parental
engagement in the management and monitoring process and
can help to optimize outcomes for children with hearing loss.
Clinicians are referred to the consensus statement describing
the ten principles of FCEI published by Moeller et al,57 which
describes the validated evidence base behind these principles
and clinician behaviors that support them.
Fig. 33.6 Parasagittal magnetic resonance imaging (MRI) views of the
nerve bundle within the internal auditory meatus. On the left, all four
nerves (cochlear, facial, and two branches of the vestibular) are present
in the bundle. In the center only two nerves are present, and on the
right only one nerve.
As mentioned previously, the majority of infants diagnosed
with ANSD have experienced a very stormy start to life. As a
result, parents can feel overwhelmed with perinatal health issues
even before the diagnosis of ANSD is made.58 Parents have iden-
tified additional stressors associated with the diagnosis of ANSD,
including conicting information from the professionals working
with them and uncertainty around the prognosis for their child.59
Parents will inevitably search on the Internet for further information, which can further exacerbate the situation if they are not able
to critically evaluate the information presented. It is particularly
important for clinicians to spend time with the family to gain an
understanding of their current level of knowledge and establish
the parents’ goals and preferences for their child. In addition,
families need to be provided with comprehensive information on
all the options available, including any advantages, disadvantages,
and uncertainties around each one.
Pearl
Clinicians need to provide parents with good-quality, evidence-based information to reduce the parental stress associ-
ated with the provision of conicting messages.
353

IV Educational and Clinical Management of Hearing Loss in Children
Madell et al., Pediatric Audiology: Diagnosis, Technology, and Management, 3rd Ed. (ISBN 978-1-62623-401-7),
copyright © 2019 Thieme Medical Publishers. All rights reserved. Usage subject to terms and conditions of license.
Ching et al8 reported that 30% of the ANSD population in their
study were found to have at least one other disability in addition
to hearing loss, including developmental delay, physical disabilities such as cerebral palsy, and autism spectrum disorder. For this
reason it is not unusual for a child to need to access input from a
number of other professionals including physiotherapy, occupational therapy, and ear, nose and throat specialists. Audiologists
need to work closely with speech and language therapists, in particular, to obtain formal information about each child’s progress
with speech and language development.
33.4 Conclusion
The prevalence of ANSD is estimated to be around 10% of all
children diagnosed with permanent hearing loss. Appropriate
test procedures need to be used for the accurate diagnosis of
ANSD using ABR, and repeat testing performed to check for
improvement in ABR morphology over time. Clinicians should
refer older children for ABR testing if they demonstrated poorer
than expected speech discrimination/recognition ability or pre-
sented with OAEs despite significant hearing loss, so that cases of
late-onset ANSD can be identified.
The majority of children with ANSD have spent time in the
NICU and have medically related risk factors; however, genetic
causes have been identified in approximately 40% of cases. The
dierent underlying causes, and associated sites of lesion, are
likely to explain the variations seen in pure tone sensitivity,
speech discrimination/recognition ability, and outcomes follow-
ing amplification or cochlear implantation.
The use of CAEPs together with functional auditory assessments, such as the PEACH, enable us to reach decisions about the
need to provide amplification and to proceed with the early fitting
of hearing aids in infants with ANSD. In addition, these methods
enable us to evaluate the eectiveness of amplification and identify infants who would benefit from a signing mode of communi-
cation or referral for CI candidacy evaluations. Where available,
speech discrimination/recognition ability with amplification
should also be considered. In the workup for cochlear implantation, an MRI scan using a parasagittal view should be arranged to
check for hypoplasia of the cochlear nerve. By using a combination
of objective testing and parent ratings of auditory behavior in real
life, clinicians are now in a better position than before to provide
early intervention to infants diagnosed with ANSD.
33.5 Acknowledgment
We thank Vicky Zhang for her assistance with preparation of the
manuscript.
Discussion Questions
1. What are some of the medical risk factors associated with
ANSD?
2. What are some of the genetic mutations associated with
late-onset ANSD?
3. What pattern of results are you likely to see on CAEP and
PEACH assessments for an infant who has inadequate
amplication?
4. What are some of the reasons why some children with ANSD
perform better with a CI than others?
5. Which multidisciplinary team members are likely to need to
be involved for a child with ANSD and cerebral palsy?
6. Where do parents potentially source information on ANSD
that can provide conicting information and management
recommendations?
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[52] Teagle HFB, Roush PA, Woodard JS, et al. Cochlear implantation in children with
auditory neuropathy spectrum disorder. Ear Hear 2010;31(3):325–335
[53] Birman CS, Powell HR, Gibson WP, Elliott EJ. Cochlear implant outcomes in
cochlea nerve aplasia and hypoplasia. Otol Neurotol 2016;37(5):438–445
[54] Rance G, Starr A. Pathophysiological mechanisms and functional hearing conse-
quences of auditory neuropathy. Brain 2015;138(Pt 11):3141–3158
[55]
Rance G, Barker EJ. Speech and language outcomes in children with auditory
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aids. Int J Audiol 2009;48(6):313–320
[56] Jeong SW, Kim LS. Auditory neuropathy spectrum disorder: predictive value of
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[57] Moeller MP, Carr G, Seaver L, Stredler-Brown A, Holzinger D. Best practices in
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[58] Uus K, Young A, Day M. Auditory neuropathy spectrum disorder in the wider
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34 Working with Multicultural Families of Young Children with Hearing Loss
Madell et al., Pediatric Audiology: Diagnosis, Technology, and Management, 3rd Ed. (ISBN 978-1-62623-401-7),
copyright © 2019 Thieme Medical Publishers. All rights reserved. Usage subject to terms and conditions of license.
34 Working with Multicultural Families of Young Children
with Hearing Loss
Ellen A. Rhoades
Summary
Immigration trends across the 21st century significantly inuence services provided by audiologists and other auditory-based
practitioners. Although cultural diversity is currently the
Americ an norm, fundament al inequalities remain, par ticularly in
the delivery of audiologic services to families and their children
of color or of low-income status. Pediatric clinicians strive to
overcome personal biases and learn about each family’s culture
in order to develop eective alliances with parents. Language,
one indicator of diversity, can bridge cultural divides; hence,
appropriate use of qualified interpreters is critical. Bilingualism,
defined as proficient conversational uency in two languages, is
a reality for increasingly more American children with hearing
loss. Given parent commitment and consistent situational
boundaries, many children with hearing loss eectively learn
to speak the family’s home/minority language as well as spoken
English. Bimodal bilingualism, involving the use of two dierent
sensory-dependent communication systems, can be more challenging for children with hearing loss, particularly if the parent’s
goal is to have their child eectively learn to understand and use
a spoken language with ease.
Keywords
cultural diversity, biases, expectations, multicultural competence, family system, introspection, mimicry, interpreters,
bilingualism
Key Points
Implicit biases negatively aect the developmental outcomes
•
of minority children.
Complex families, including children of color or of low-income
•
status, are underserved and underrepresented.
Audiologists, providing culturally responsive services, learn
•
about each child’s family culture.
Audiologists strive to develop an eective alliance with all
•
parents.
Each child is actively encouraged to learn the family’s heri-
•
tage language.
With parent commitment and consistent situational boundar-
•
ies, many children with hearing loss can speak two languages.
34.1 Culture and Bias in America
Immigration trends across the 21st century significantly
inuence services provided by audiologists and other audi-
tory-based practitioners. Although diversity is the American
norm, fundamental inequalities remain. Language is only one
indicator of diversity; understanding cultural dierences as
well as communication modes is also important. Bilingualism,
defined as proficient conversational uency in two languages, is
a reality for increasingly more American children. This chapter
briey reviews how multiculturalism challenges audiologists
and how multiculturalism is manifested in language-speci
evelopmental patterns of children with hearing loss.
d
Culture, typically not in our consciousness, is uid in that it is
always subject to change. Cultural characteristics include country
of origin, race, religion, socioeconomic status, language, sexual
orientation, and value system as well as family structure and
relationships. As reviewed elsewhere, culture also includes one’s
problem-solving capacities and sense of wholeness (e.g., existing
disabilities).
because it embraces behaviors that result in power/privilege
dierentiations, resistances, and innovations. While culture
enables people to have a sense of belonging (in-group aliations/
favoritisms), culture may also facilitate negative attitudes toward
out-group members.
Since the founding of the United States, waves of immi-
gration have been reshaping America. Immigrants and their
present-day U.S. population. Marked family-related changes
have occurred with respect to American women in the labor
force, living arrangements, social expectations, and cultural
values. Consequently, there is no dominant form against which
families can now be measured or judged; family diversity is the
21st-century norm.
Stereotypes drive biases that cause unjustified discrimination
and harmful behavior. Even when implicit, individual and societal
prejudices deleteriously aect self-perceptions as well as educational and developmental outcomes of children, resulting in a
lower quality of life for their families.
limited knowledge of cultural dierences; hence, many people
feel threatened by change or are fearful or disrespectful of cultural
dierences and minority groups.
For example, Hispanic Americans, comprising approximately
one-fifth of America’s population,4 may share a single language,
but their dialects, lifestyles, family structures, religions, and skin
colors vary. Thus, it is important not to view Hispanic Americans
as a monolithic, unified group.5 It is essential to oer options in
the delivery of audiologic services that accommodate and honor
the cultural dierences of Hispanic Americans and also to personalize their learning.
A similar example often occurs when typically hearing parents
first hear the diagnostic label of deafness assigned to their child.
Perceptions of that label, often based on erroneous stereotypes
and resultant stigma with lowered expectations, may cause some
parents to react in despair, and other parents to rely on varied
coping strategies. Diverse parental perceptions have significant
1
Culture, then, is multifaceted and conict-laden
2
1
1,2,3
Many Americans have
fic
1,6
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implications for audiologists who rst make concerted eorts
to educate themselves about cultural dierences and then
educate parents about hearing loss, hearing devices, and their
ramifications.
Cultural characteristics of each family have direct relevance to
their understanding of specific domains of child development.
Such characteristics inuence adult–child interactions, the way
children are raised and educated, and parents’ long-term goals
for their children. Moreover, the ways that children play, socialize,
learn, solve problems, communicate, and perceive the world
are culturally grounded.1 When audiologists better understand
cultural dierences, miscommunications and under-/overrepresentation of minority students receiving audiologic services are
likely to decrease.
1,7,8
34.2 Underserved and
Underrepresented Families
and Their Children
There are profound social inequalities in America. Racism and
poverty prevail, particularly aecting single-parent households
that include children under 6 years of age.1 Approximately
one-third of America’s children identified with hearing loss are
Hispanic, and approximately two-fifths of America’s children
with hearing loss are from low-income families.9 Some parents
are unemployed or in poor health; some children are abused or
have many special needs. Poverty is selective in how it aects
the delivery of services, child learning, and developmental outcomes as well as parental attitudes toward inclusion and special
education.
A review of the literature1 shows that children of color or from
low socioeconomic status families are (1) at greater risk of having
hearing loss or delays in communication and other behaviors;
(2) less likely to be early identified and less likely to receive
audiologic/early intervention services; (3) more likely to have
the diagnosis of hearing loss confer stress on all family members;
(4) less likely to be eectively fitted with hearing aids or to make
optimum use of either hearing aids or cochlear implants; (5) more
likely to have higher rates of postoperative complications, worse
follow-up compliance, and lower rates of bilateral implantation;
and (6) more likely to report poorer health status, use Medicaid,
live in single-parent households, and reside below the poverty
level. Restated, the following characteristics are associated with
fewer or less eective audiologic or other early intervention services: (1) the color of the child’s skin, (2) the low socioeconomic
status of the child’s family, and (3) the child’s home language not
being English.
treatment inequities.
Despite the trend toward multicultural families in American
schools, audiologists and other practitioners serving families and
their children with hearing loss remain overwhelmingly white
English speakers from traditional Anglo-Western culture.
Although some eorts have been made to culturally sensitize
clinicians since the last decade of the 20th century, the reality
is that diversity continues to present considerable challenges for
21st-century audiologists.
10,11,12,13
7,14
Audiologists must make assertive eorts to avoid
16
1,15
34.3 Meeting the Challenges of
Multicultural Audiology
Becoming open to diversity is a first imperative step for audiologists. In the quest to understand the meaning of unearned white
privilege and subtle racism,16 Caucasian audiologists are encouraged to develop a willingness and interest in exploring other
cultures and interacting with people of color. Because interracial
contact is eective in reducing inherent biases and facilitating
White Empathy,16 it is important to befriend financially impoverished persons and to understand their daily household routines
as well as their need and desire for such resources as books, toys,
and digital materials.
The child cannot be appropriately served when the child’s culture (i.e., social context) is poorly understood. As reviewed elsewhere by the present author,17 understanding the family system
enables audiologists to view the strengths of each culture as
cultural capital; a deficit perspective is untenable. The following
sections discuss three steps that audiologists can take to develop
a minimal level of competency in serving diverse populations:
engage in introspection; adopt a family-systems approach; and
make an active commitment to diversity.
1
34.3.1 Step 1: Engage in Introspection
Exploring one’s own beliefs and biases is an imperative.16 The
initial step toward developing a minimal level of competency in
diversity necessitates that audiologists first look within to better
understand themselves and to strive toward becoming nonjudgmental with all individuals from minority groups. Overcoming
implicit racial biases and cultural attitudes requires that we
first understand personal attitudes for what they are. Diversity-
sensitive counseling challenges one to confront personal fears,
myths, stereotypes, faulty assumptions, and negative attitudes
and to redefine whiteness and the Eurocentric perspective.
Awareness of one’s own ignorance and subconscious beliefs can,
in turn, cause vigilance and conscious refusal to act on them.1 An
ongoing concerted eort, facilitated by knowledge and understanding, develops tolerance.
Beyond self-analysis, interracial contact can be highly eective
for reducing inherent biases. Audiologists are encouraged to
actively seek minority individuals to inquire about issues that
directly bear on inherent biases. For example, to understand
others’ experiences better, ask people of dierent races and
cultures what racism means to them. Shadow a minority child
for at least a school day. Attend films and read books authored
by minority persons about their cultures. Attend local cultural
festivals and other celebratory events as well as those places of
worship frequented by minority families.1 Become an advocate for
social justice.
Pitfall
An audiologist’s inherent biases and cultural misperceptions can
negatively aect the delivery of services.
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34.3.2 Step 2: Adopt a Family-Systems
Approach
The second step toward attaining a minimal level of competency in understanding diversity is for audiologists to develop
a family-systems perspective. A review of the literature17 shows
family-systems theory has to do with the complex interrelationships and negotiations of each family member; an invisible web
of complementary demands and expectations regulates family
and individual behavior. The family provides the primary social
context in which to view the young child.
Core terminology pertaining to the dynamics of family relationships needs to be understood. When audiologists implement
simple family-supportive strategies, optimizing the child’s poten-
tial and minimizing the secondary negative eects of hearing loss
are more likely to occur.17 Alternately stated, when audiologists
demonstrate counseling competence during their interactions
with caregivers, positive change can be facilitated for the child.
An eective counseling strategy that audiologists can incorporate into communicating with a child’s caregivers is that of
mimicry. Mimicry occurs when an audiologist, while addressing a
family, selectively and appropriately adopts that family’s language
level, mannerisms, communicative style, speech patterns, and
familial colloquialisms; the audiologist conforms to the family’s
aective range. Also known as mimesis, mimicry tends to facilitate mutual rapport. Developing trustworthy audiologist–parent
alliances benefits children with hearing loss by identifying par-
ents as experts on their children.
Financially impoverished families are likely to be driven by
survival above and beyond any special needs; they typically need
a stronger and wider supportive network than do other families.1
Given that multicultural families are part of this mix, a huge variety of childrearing practices presents to audiologists, who must
then seek an even wider base of practitioner and community
collaboration. When financially feasible, audiologic services for
at-risk families must be made more frequent, more intensive, and
more convenient—without sacrificing the quality of audiologic
services being delivered. It is important that service providers
reect greater diversity of disciplines and cultural backgrounds.
More attention is given to facilitating parental self-ecacy; this
includes expanding the parental knowledge base, providing parents with a culturally similar peer support network, and improv-
ing parent–child communications. The many long-term negative
eects of financial impoverishment on children can be mitigated
when the support of extended family and peers is enlisted.
17
17
1
34.3.3 Step 3: Make a Commitment to
Diversity
Beyond developing an awareness of and sensitivity to cultural
dierences, eective audiologists demonstrate cultural responsiveness. Due to intercultural dierences in learning assump-
tions and principles, teaching strategies that promote learning
in children from the Anglo-Western culture do not necessarily
result in greater gains among children from minority cultures.
Viewpoints as to whether audiologists are guardians of knowledge or facilitators of learning are culturally based.
As soon as all minority groups and languages represented in
a caseload are identified, consultants and trained peer advocates
from minority groups are secured. Audiologists strive to be nonjudgmental and show empathy when listening to parents by trying
t
o see the world as they see it. Audiologists also strive to develop
awareness of communication obstacles that are often culturally
controlled. For example, before informing parents of a child’s hear-
ing loss, culturally responsive audiologists first make small talk
with caregivers to develop rapport and impart confidence and then
inquire about each family’s culture and belief system regarding
disabilities.
aect the choice of words used in speech perception assessments
(e.g., some immigrant children might not associate “football” with
an image of American football or associate an image of the game
they have always known as football with the word “soccer”).
Toward that end, parents can be asked a series of questions that
provide audiologists with a framework of information relevant
to audiologic diagnosis and treatment. Such questions involve
ascertaining the family’s cultural and linguistic status as well as
identifying the communicative style within the family system.
The audiologist who does not speak the child’s home language can
observe the family’s communicative style in the oce or waiting
room, noting uency and variety of communication skills used by
child and caregivers. During this questioning process, regardless
of whether or not the services of an interpreter or translator are
available, the audiologist demonstrates warmth while initially
avoiding prolonged eye or physical contact. In a trustworthy,
compassionate, and personable manner, both closed-ended and
open-ended questions are asked of caregivers, using sucient
pauses to allow time to think and respond.
Audiologists providing culturally relevant services facilitate
multicultural knowledge among all families, including those who
are Anglo-Western. In addition to promoting interracial contact,
multiculturally competent audiologists include the conscious use of
marketing/educational collateral and picture books that positively
feature children of the same ancestry as the family. Families and
their children are more likely to thrive when audiologists demonstrate cross-cultural competence in thinking, feeling, and behaving.
Ultimately, audiologists understand that the goal of becoming sensitive and knowledgeable across many cultures is a lifelong quest.
1,18
Learning about each child’s family background can
1
34.4 Interpreters for Caregiver-
Audiologist Communications
Some Anglo practitioners do not feel competent when working
with linguistic minorities.1 Although language interpreters are
used more frequently than in past decades, they are used with
less confidence. If children with hearing loss are to be optimally
served, eective, ongoing communication between their parents
and audiologists is critical.
The linguistic diversity caused by the demographic shift of
the past two decades results in daunting challenges.18 Although
family members are often used as interpreters when professional
interpreters are unavailable, relying on children in this capacity
is not a good idea; family biases and relationships can negatively
aect the audiologic session.
When enlisting the assistance of a professional interpreter,
audiologists try to use the same one for the same family so that an
19
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ongoing relationship can be developed. Interpreters are selected
for a variety of attributes including honesty, reliability, neutrality,
confidentiality, cultural proficiency, and consistency in availability. These attributes are in addition to the highly critical attribute
of bilingual proficiency. Ideally, interpreters are of the same
ethnicity as that of the family and are familiar with the family’s
heritage culture; the goal is cultural and language concordance.
Before using interpretive services, the audiologist meets with
the interpreter to reiterate the need for confidentiality, to develop
rapport, and to set some ground rules such as the provision of
exact translations for parents. Interpreters are advised to avoid
gestures and other cues that could unfairly assist the child during
administration of audiologic tests. Audiologists spend time orienting interpreters to the subject matter, procedures, and goals
of audiologic services and to review all technical terms. These
consultations, completed prior to meeting with the family, also
involve discussions on the relevance of materials and language
expressions to be used.
Interpreters are asked to speak in the first person and to carry
a notepad so that they can take notes as needed. Interpreters are
encouraged to ask questions when unsure of a term or phrase that
was used. Interpreters are also encouraged to project clearly and
to mirror the audiologist’s overall tone and vocal stresses. Finally,
interpreters are advised to refrain from engaging in tangent dialogues with families and from attempting to serve as advocates or
mediators in the audiologist–parent dialogue.
During each actual interpreted session, the audiologist faces
parents while talking to them; the interpreter is asked to sit next
to and slightly behind the audiologist, so that parents are more
likely to make eye contact with the audiologist. Audiologists make
concerted eorts to avoid using slang, idioms, and metaphors
while casually monitoring the process of interpreting, particularly
watching that interpreters do not appear to be oering their own
thoughts to parents.
Subsequent to each meeting with child or family, the audiol-
ogist has a debriefing session with the interpreter. The primary
purpose of each postmeeting session is to ensure that the interpreter’s perceptions are shared with the audiologist. The audiologist reviews notes and progress, discussing any interpreting issues
with the interpreter. In short, the time and eort expended by
audiologists in learning how to use interpreters eectively can
reap great benefits for families and their children.
19
19
1
and social interaction skills. In contrast to the acquisition of
signed language, spoken language is based on, first, hearing the
auditory information. Beyond acoustic accessibility, the child
must develop listening skills that, in turn, enable comprehension
of spoken words. Listening necessitates intentionality that is
manifested by the child; this is displayed as eortful, purposeful
listening and auditory attentional focus.
spoken is then typically dependent on the quality and quantity of
sound/auditory information received and perceived by the child.
In other words, competent audiologists set the stage for the
acquisition of spoken language by making auditory information
available to the child’s brain through the use of amplification
technology.
Specifically pertaining to children with significant hearing loss,
scoping and systematic reviews yield inconclusive findings as to
whether the child’s home language should be spoken or signed.
Regardless, it is neurobiologically uncontestable that the brains of
children who rely on a signed language dier significantly from
those of children relying on a spoken language.
ing are other data-driven insights:
1. Early auditory exposure to the mother tongue is critical for the
development of speech perception.
2. Some children with significant hearing loss, as a result of inten-
sive auditory-based early intervention, develop auditory domi-
nance (i.e., for them, auditory input has a privileged processing
status).
3. Psychological research demonstrates that high expectations of
child performance are often realized as truths.
Moreover, studies show that children with hearing loss who
were more eective in understanding and using spoken language
demonstrated improved developmental outcomes relative to those
children with hearing loss whose knowledge and use of spoken
language was poorer.
The choice of signed or spoken language for children with
hearing loss remains a controversial issue among audiologists and
other practitioners.
the choice is not theirs to make. Parents’ preference for their child’s
home language is to be respected and honored by all clinicians.
The parental decision-making process involves dierent stages
supporting audiologists’ data-driven input. In short, the child’s
primary caregivers select the language to be used at home, and
this becomes the child’s heritage language regardless of whether
it is spoken or signed, English or another spoken language.
27,28
29,30,31,32
20
Nevertheless, as reviewed by Porter,33
20
How language is
23,24,25,26
The follow-
34
21,22
Pearl
34.6 Learning a Second Spoken
Language is a cultural characteristic; diversity characterizes
21st-century America.
On a global level, speaking two languages (bilingualism) is the
rule rather than the exception. All languages are equal; that
is, no one spoken language is harder for children to learn than
34.5 Language of Choice: Signed or
Spoken
Language, a culturally based activity, serves as an anchor for
family cohesion while facilitating the child’s literacy, learning,
another.35 A review of studies19 involving bilingualism shows
bilingualism to be a treasured asset for the child and society by
conferring advantages involving improved learning capacities.
language. When parents attempt to communicate with their
360
Language
The home or heritage language should be the child’s native
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