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356 PHYSICAL EXAMINATION
Upper jaw (maxilla) Lower jaw (mandible)
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UNIT 2
Incisors
Canines
Premolars
Molars
FIGURE 11.8 Permanent teeth
Mandibular archMaxillary arch
ASSESSMENT: TAKING THE CONSUMER’S HEALTH HISTORY
Assessment is the first phase of the nursing process, and involves collecting
subjective information about the consumer’s health status in order to identify
consumer problem areas to focus on.
Subjective data is most frequently collected during a health history and serves
as the starting point for the health professional to base the depth of their
assessment on.
The sections for the health history include:
> Consumer prole
> Chief complaint (explained systematically using variations of location, quality,
quantity, associated manifestations, aggravating factors, alleviating factors,
setting and timing. This is a variation on the OPQRST assessment mnemonic you
may use for other conditions like pain assessment)
> Past health history (including medical history, surgical history, allergies,
medications, injuries and accidents, special needs and childhood illnesses)
> Family health history
Social history (including alcohol, tobacco and drug use, sexual practice, work
>
and home environment, hobbies and leisure activities, stress and culture).
HEALTH HISTORY
CONSUMER
PROFILE
The ears, nose, mouth and throat health history provides insight into the link between a consumer’s life and lifestyle and ears,
nose and sinuses, mouth and throat information and pathology.
Diseases or changes that are age-, sex- and race-specic for the ears, nose, mouth and throat are listed.
AGE EARS > Elderly consumers:
NOSE > Elderly consumers:
MOUTH AND THROAT Orthodonture
• Hearing loss related to presbycusis, sensorineural
degeneration or otosclerosis
• Excessive or impacted cerumen
• Decrease in ability to smell
> Elderly consumers:
• Tooth loss and gum disease
• Candidiasis related to immunosuppression
• Decrease in ability to taste
>>

EARS, NOSE, MOUTH AND THROAT 357
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>>
SEX EARS Female: Calcications of the ossicles
NOSE AND SINUSES Male: Rhinophyma, deviated septum related to trauma, polyps
Female: polyps
MOUTH AND THROAT Male: Singer’s nodule on the larynx (over 30), cancer of the
larynx, leukoplakia of the tongue, gums, and buccal mucosa
CHAPTER 11
CHIEF
COMPLAINT
CULTURAL
BACKGROUND
Common chief complaints for the ears, nose, mouth and throat are dened, and information on the characteristics of each
sign or symptom is provided.
EAR
1. CHANGE IN OR LOSS
OF HEARING
CHINESE > Nasopharyngeal cancer
INDIVIDUALS FROM
MEDITERRANEAN
COUNTRIES, SOUTH-EAST
ASIA, INDONESIA, SOUTH
AMERICA
Reduction in the perception of sound
LOCATION Unilateral, bilateral
QUALITY Loud sounds heard, soft sounds heard
QUANTITY Partial or complete
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Loud noises, excessive or impacted cerumen, swimming
ALLEVIATING FACTORS Hearing aid, removal of excessive cerumen, turning up
SETTING Work (jobs with loud background noise or machinery)
> Rhinoscleroma
Tinnitus, vertigo, drainage, swelling, fever, ear pain
volume when possible, cupping the ear, facing the speaker
TIMING Constant or intermittent, after drug therapy, onset sudden,
2. OTORRHOEA Drainage of liquid from the ear
LOCATION Unilateral or bilateral
QUALITY Painful or nontender, watery, bloody or purulent, foul odour
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Upright or supine position
ALLEVIATING FACTORS Upright or supine position
TIMING Following trauma, continuous, intermittent
3. OTALGIA Discomfort in the ear
LOCATION Unilateral or bilateral, in jaw region, in pinna region
QUALITY Aching, dull, sharp
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Tooth infection, upper respiratory infection, perforated
gradual, or slow
Hearing loss, headache, fever, vertigo, upper
respiratory infection
Drainage, tinnitus, dysphagia, sore throat, vertigo,
diminished hearing
tympanic membrane, insect bites in the ear, upright or
supine position, objects in ear, change in air pressure
>>

358 PHYSICAL EXAMINATION
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>>
UNIT 2
4. TINNITUS ‘Ringing’ in the ears
ALLEVIATING FACTORS Analgesics, upright or supine position, avoiding swimming,
avoiding pressure changes, removal of objects, change in
air pressure
SETTING Outdoors, high altitudes, noisy environments
TIMING Continuous, intermittent; after swimming, following trauma
to the head or ear, following loud noises, after pressure
changes, ying
LOCATION Unilateral or bilateral
QUALITY Pulsatile, buzzing, high-pitched ringing
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Medications, uid in the middle ear, perforation of the
ALLEVIATING FACTORS Discontinuing medications, position change,
SETTING Work (high noise levels), outdoors
TIMING Longstanding, recent; constant, intermittent; following drug
NOSE AND SINUSES
1. PAIN Discomfort in the nose and sinuses
QUALITY Aching, throbbing, sharp
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Exposure to allergens, decreased humidity indoors,
ALLEVIATING FACTORS Use of medications (decongestant or antihistamine),
Vertigo, drainage, pain, nausea, fullness or pressure in
the ears, hearing loss, upper respiratory infection, allergies,
middle ear infection, inner ear lesions, eustachian
tube inammation
tympanic membrane, position, pressure on the neck,
excessive cerumen
avoiding allergens
therapy, after exposure to loud noises
Fever, chills, visual changes, swelling, sneezing, nasal
discharge
cocaine use
removal of allergens, humidication of the environment,
discontinuation of cocaine
2. DRAINAGE/RHINITIS Excessive discharge of nasal secretions
SETTING Outdoors, dry heat, low humidity
TIMING Seasonal, in the morning
QUALITY Unilateral or bilateral, amount, viscosity, colour, odour,
blood-tinged
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Allergens, infections
ALLEVIATING FACTORS Medication, hydration, avoiding allergens
SETTING Outdoors, indoors
TIMING In the morning, seasonal, after trauma
Fever, sneezing, pain, mouth breathing, swelling, skin
irritation around drainage site, itchy eyes
>>

EARS, NOSE, MOUTH AND THROAT 359
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>>
3. BLOCKAGE OR
CONGESTION
4. LOSS OF SMELL Loss or alteration or reduction in smell function secondary to disease or virus
Reduced ability to move air through the nose and sinuses secondary to obstruction
QUALITY Complete, partial
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Infection, allergens, medications, objects in nose
ALLEVIATING FACTORS Mouth breathing, medications, avoidance of allergens,
SETTING Outdoors, indoors
TIMING Following drug therapy, trauma after oral intake, after nasal
QUALITY Complete (anosmia), altered (dysnosmia) or
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Brain injuries, COVID-19, other viral respiratory infections,
Mouth breathing, snoring, pain, disgurement, sneezing,
itchy eyes, sinus infection
removal of objects, immunotherapy to reduce response
to allergens
surgery, may be seasonal or perennial
partial (hyposmia)
loss of taste, with or without u symptoms, loss of appetite,
cough, congestions or rhinitis
radiation therapy, antidepressants, antibiotics, nasal polyps,
sinusitis, cancers, Alzheimer’s disease, Parkinson’s disease,
smoking, hypothyroidism
CHAPTER 11
ALLEVIATING FACTORS Disease progression
SETTING Usually in community cases
TIMING Varied; for viral disease between 5 days and 6 months,
for others may be permanent or uctuate with condition
and treatment
MOUTH AND THROAT
1. HALITOSIS Unpleasant odour of the breath
QUALITY Ammonia, acetone, newly mown grass or old wine odour; foul
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Poor oral hygiene, poor nutrition, poor diabetic control,
ALLEVIATING FACTORS Good oral hygiene, control of systemic diseases, breath
TIMING Associated with systemic disease or acute infectious process
2. LESIONS Disruptions in the mucosa of the mouth or tongue
QUALITY Tender, nontender
Gum disease, caries, systemic disease, sinusitis, pharyngitis,
gastro-oesophageal reux disease (GORD), smoking
alcohol intake, decreased hydration, inadequate
renal function
mints, good nutrition, adequate dental care, treatment
of infection
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Eating, drinking, spices, smoking, hot or cold stimuli,
Malnutrition, odour, pain, swelling, fever, stress
alcohol, dehydration
>>

360 PHYSICAL EXAMINATION
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>>
ALLEVIATING FACTORS Medications, avoiding eating, hydration, proper nutrition,
avoiding smoking and alcohol
UNIT 2
PAST HEALTH
HISTORY
TIMING Associated with systemic disease, intermittent, continuous
3. SWELLING Oedema of the pharynx
QUALITY Mild, moderate, severe
ASSOCIATED
MANIFESTATIONS
AGGRAVATING FACTORS Exposure to allergens, heat
ALLEVIATING FACTORS Medications, avoiding allergens, ice, saltwater gargles
TIMING Following drug therapy, after eating, after an insect bite,
4. LOSS OF TASTE
(AGEUSIA)
The various components of the past health history are linked to ears, nose, mouth and throat pathology and ear-, nose-,
mouth- and throat-related information.
MEDICAL HISTORY
See loss of smell – usually loss of taste and smell occur simultaneously for the same causes
EAR-SPECIFIC Acute otitis media, acute otitis externa, serous otitis media,
NOSE- AND SINUSESSPECIFIC
MOUTH- AND THROATSPECIFIC
Dysphagia, urticaria, wheezing, pruritus, rhinorrhoea,
difculty breathing, lesions, chills, sweats, fever, sneezing,
itchy eyes
after trauma, during or after an infectious process
hearing difculties
Polyps, septal deviation, sinus infection, allergic rhinitis,
anosmia, epistaxis
Tonsillitis, caries, herpes simplex virus, Candida infections,
streptococcal throat, frequent upper respiratory infections,
tonsillar abscess
FAMILY
HEALTH
HISTORY
NON-EAR-, NOSE- AND
SINUSES-, MOUTH- AND
THROAT-SPECIFIC
SURGICAL HISTORY Neurosurgery, tonsillectomy, adenoidectomy, tumour removal, cosmetic surgery of head or neck,
repair of septal deviation, oral surgery, tympanostomy tube placement
ALLERGIES Pollen: sneezing, nasal congestion, watery or itchy eyes, cough
Insect stings: swelling of the throat, around the eyes
Animal dander: sneezing, nasal congestion, watery or itchy eyes, cough
MEDICATIONS Antibiotics, antihistamines, decongestants, steroids, chemotherapy, immunotherapy,
immunosuppressive drugs
INJURIES AND
ACCIDENTS
SPECIAL NEEDS Deafness, speech disorders
CHILDHOOD ILLNESSES Frequent tonsillitis, frequent ear infections
Ear, nose and sinuses, mouth and throat diseases that are familial are listed.
Hearing loss, otosclerosis, neonatal blindness secondary to cataracts from mother contracting rubella in pregnancy.
Foreign bodies; trauma to the ears, nose, mouth, throat; noxious fumes; sports injuries to the face;
motor vehicle accidents
Diabetes mellitus, renal disease, atherosclerotic disease,
hypertension, inammatory processes, infections (viral or
bacterial), immunosuppressive disease, dental pathology,
blood dyscrasias, sexually transmitted infections,
anaphylaxis, nutritional disturbances
>>

EARS, NOSE, MOUTH AND THROAT 361
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>>
SOCIAL
HISTORY
The components of the social history are linked to ear, nose and sinuses, mouth and throat factors and pathology.
ALCOHOL USE Predisposes the person to cancer of the oral cavity as well as decreased nutrition leading to cheilosis
TOBACCO USE Smoking predisposes the person to mouth, lip or throat cancer
DRUG USE Snorting cocaine may cause perforation of the nasal septum
SEXUAL PRACTICE Herpes simplex viruses I and II and gonorrhoea can be contracted from oral sex
WORK ENVIRONMENT Exposure to toxins, chemicals, infections, excess noise, allergens
HOME ENVIRONMENT Exposure to loud music may cause hearing loss
HOBBIES AND
LEISURE ACTIVITIES
STRESS With frequent upper respiratory infections, hearing teeth brush together or grind together can
Shooting without proper ear protection may cause hearing loss
be decreased
PERSON-CENTRED HEALTH EDUCATION
When conducting a health assessment, opportunities for the provision of personcentred health education will arise. This is a significant consideration in relation to
the assessment process for examination of the ears, nose, mouth and throat due to
the number of health conditions that are preventable. These occasions are identified
as individualised education and may generate further data that can be added to the
assessment. All education given should be documented so that in future, health
professionals can assess the impact of previous information provided to the consumer.
(Refer to Chapter 1 for initiating health education.) Refer to the following examples.
CHAPTER 11
CLINICAL REASONING
Practice tip: Risk factors for hearing loss
Consumers who t any of the following hearing loss risk factors should be assessed for
hearing damage. This is also an opportunity to provide person-centred health education
about possible ways to avoid hearing loss based on the risk factor that are identied.
> Noise exposure
> Smoking
> Ototoxic drugs
> Congenital or heredity
> Cardiovascular disease
> Ageing
> Tumours
INDIVIDUALISED HEALTH EDUCATION INTERVENTIONS
Assessing the consumer for the following health-related activities can assist in identifying the
need for education about these factors. This information provides a bridge between the health
maintenance activities and ears, nose, mouth and throat functions.
Sleep Deprivation may be associated with frequent upper respiratory infections
Diet Deciencies may affect integrity of nasal and oral mucosa and increase
risk of oral cancers
Use of safety devices Use of mouth guard for sports participants; face shields for sports, job or
home projects; ear protection when around loud noise to prevent damage
to hearing
> Trauma
> Chronic infection
> Systemic disease
> Tympanic membrane perforation
> Ménière’s disease
> Barotrauma
Health check-ups Hearing assessment, dental examination

362 PHYSICAL EXAMINATION
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UNIT 2
PLANNING FOR PHYSICAL EXAMINATION
The planning phase refers to evaluating subjective data to narrow the focus on
physical examination, determining what objective data needs to be gathered, as well
as considering the environment and equipment that will be required.
At this time, you will identify which of the four diagnostic techniques you will
need to implement the physical examination, and how you will sequence these.
For the physical examination of the ears, nose, mouth and throat, you will include
inspection, palpation and percussion.
Objective data is:
> collected during the physical examination of the consumer
> usually collected after subjective data
> information that is measured or observed by the clinician as opposed to being
reported by the consumer
> vital to the overall health assessment, to enable you to make clinical decisions
that are representative of the whole consumer picture.
Evaluating subjective data to focus physical examination
Before commencing the physical examination of the consumer’s ears, nose and
sinuses, mouth and throat, consider what information the health history has
provided. Critical consideration, linked to knowledge of anatomy and physiology,
should focus the physical assessment so your examination will be more effective
and efficient.
Environment
Assessment of ears, nose and sinuses, mouth and throat can be done in most
physical environments in healthcare settings. Adequate privacy is required as for
any health assessment, with some consideration needed for noise levels and the
ability to accurately assess hearing in your environment.
Equipment
> Otoscope with earpieces of different sizes and pneumatic attachment
> Penlight
> Tuning fork, 512Hz
> Tongue blade
> Watch
> Gauze square
> Nonsterile gloves
> Transilluminator
> Nasal speculum
> Cotton-tipped applicator
CLINICAL REASONING
Practice tip: The person with decreased hearing
Observe the consumer for signs of hearing difculty and deafness during the health history
and physical examination. Turning the head to facilitate hearing, lip reading, speaking in a
loud voice, or asking you to write words are signs of hearing difculty. If the consumer is
wearing a hearing aid, ask if it is turned on, when the batteries were last changed, and if the
device causes any irritation of the ear canal.
Advanced Assessment

EARS, NOSE, MOUTH AND THROAT 363
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IMPLEMENTATION: CONDUCTING THE
PHYSICAL EXAMINATION
Implementation of the physical examination requires you to consider your scope of
practice as well. In this section, depending on your context, you may be performing
foundation assessment with aspects of advanced assessment if you are practising in
a specialised area.
EXAMINATION IN BRIEF: EARS, NOSE AND SINUSES, MOUTH AND THROAT
CHAPTER 11
Examination of the ear
Auditory screening
> Voice-whisper test
> Tuning fork tests
· Weber test
· Rinne test
Inspection
> External ear
Palpation
> Otoscopic examination
Examination of the nose
Inspection
> External nose
> Patency
> Internal nose
Palpation and percussion
Transillumination of the sinuses
Examination of the mouth and throat
Examination of the breath
Examination of the lips
Inspection
Palpation
Examination of the tongue
Examination of the buccal mucosa
Examination of the gums
Examination of the teeth
Examination of the palate
Examination of the throat
Examination of the sinuses
Inspection
Physical examination of the ear consists of three parts:
1. Auditory screening (CN VIII)
2. Inspection and palpation of the external ear
3. Otoscopic assessment. Note that in some contexts this would be considered
advanced practice.
Inspection
URGENT FINDING
Cerebrospinal uid (CSF) drainage from the ear
If the consumer has cerebrospinal uid (clear liquid that tests positive for glucose on
Dextrostix) leaking from the ear, be sure to use good hand washing technique and avoid
placing any objects into the ear canal in order to prevent the development of meningitis.
A consumer with this nding needs immediate referral to a qualied specialist for
emergency assessment.
General approach to examination of the ears, nose and
sinuses, mouth and throat
1. Greet the consumer and explain the techniques that you will be using.
2. Use a quiet room that will be free from interruptions.
3. Ensure that the light in the room provides sufficient brightness to allow
adequate observation of the consumer.
Advanced Assessment

364 PHYSICAL EXAMINATION
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UNIT 2
4. Place the consumer in an upright sitting position on the examination table
or, for consumers who cannot tolerate the sitting position, gain access to the
consumer’s head so that it can be rotated from side to side for assessment.
5. Visualise the underlying structures during the assessment process to allow
adequate description of findings.
6. Always compare right and left ears, as well as right and left sides of the nose,
sinuses, mouth and throat.
7. Use a systematic approach that is followed consistently each time the
assessment is performed.
Examination of the ear
Auditory screening
Voice-whisper test
E
1. Instruct the consumer to occlude one ear with a finger.
2. Stand 60cm behind the consumer’s other ear and whisper a two-syllable
word or phrase that is evenly accented.
3. Ask the consumer to repeat the word or phrase.
4. Repeat the test with the other ear.
The consumer should be able to repeat words whispered from a distance
N
of 60 cm.
The consumer is unable to repeat the words correctly or states that he or she was
A
unable to hear anything.
This indicates a hearing loss in the high-frequency range that may be caused by
P
excessive exposure to loud noises.
FIGURE 11.9 Weber test
Tuning fork tests
Depending on context, this may be foundation or advanced practice.
Weber and Rinne tests help to determine whether the type of hearing loss
the consumer is experiencing is conductive or sensorineural. In order to understand
how these tests are evaluated, it is important to know the difference between air
and bone conduction. Air conduction refers to the transmission of sound through
the ear canal, tympanic membrane and ossicular chain to the cochlea and auditory
nerve. Bone conduction refers to the transmission of sound through the bones of
the skull to the cochlea and auditory nerve.
Weber test
E
1. Hold the handle of a 512Hz (vibrates 512 cycles per second to create a
specific frequency) tuning fork and strike the tines on the ulnar border of the
palm to activate it.
2. Place the stem of the fork firmly against the middle of the consumer’s
forehead, on the top of the head at the midline (
Figure 11.9), or on the
front teeth.
3. Ask the consumer if the sound is heard centrally or towards one side.
The consumer should perceive the sound equally in both ears or ‘in the middle’.
N
The sound lateralises to the affected ear.
A
This occurs with unilateral conductive hearing loss because the sound is being
P
conducted directly through the bone to the ear. Conductive hearing loss occurs
when there are external or middle ear disorders such as impacted cerumen,
perforation of the tympanic membrane, serum or pus in the middle ear, or a
fusion of the ossicles.
E
ExaminationNNormal ndingsAAbnormal ndingsPPathophysiology

EARS, NOSE, MOUTH AND THROAT 365
A. Assessing bone conduction
B. Assessing air conduction
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The sound lateralises to the unaffected ear.
A
This occurs with sensorineural loss related to nerve damage in the impaired ear.
P
Sensorineural hearing loss occurs when there is a disorder in the inner ear, the
auditory nerve, or the brain. Disorders include congenital defects, effects of
ototoxic drugs, and repeated or prolonged exposure to loud noise.
Rinne test
E
1. Stand behind or to the side of the consumer and strike the tuning fork.
2. Place the stem of the tuning fork against the consumer’s right mastoid
process to test bone conduction (
3. Instruct the consumer to indicate if the sound is heard.
4. Ask the consumer to tell you when the sound stops.
5. When the consumer says that the sound has stopped, move the tuning fork,
with the tines facing forwards, in front of the right auditory meatus, and
ask the consumer if the sound is still heard. Note the length of time the
consumer hears the sound (testing air conduction) (
6. Repeat the test on the left ear.
Air conduction is heard for twice as long as bone conduction when the consumer
N
hears the sound through the external auditory canal (air) after it is no longer
heard at the mastoid process (bone). This is denoted as AC > BC, or a ⊕ Rinne.
The consumer reports hearing the sound longer through bone conduction; that is,
A
bone conduction is equal to or greater than air conduction. This is a
This occurs when there is conductive hearing loss resulting from disease,
P
obstruction, or damage to the outer or middle ear.
Bone conduction is prolonged in the context of a normal tympanic membrane,
A
patent eustachian tube, and middle ear disease.
These findings are typical of otosclerosis.
P
Figure 11.10A).
Figure 11.10B).
Rinne.
CHAPTER 11
Inspection
External ear
E
1. Inspect the ears and note their position, colour, size and shape.
2. Note any deformities, nodules, inflammation or lesions.
3. Note colour, consistency and amount of cerumen.
The ear should match the flesh colour of the rest of the consumer’s skin and
N
should be positioned centrally and in proportion to the head. The top of the ear
should cross an imaginary line drawn from the outer canthus of the eye to the
occiput (see Figure 11.11). Cerumen should be moist and not obscure the
tympanic membrane. There should be no foreign bodies, redness, drainage,
deformities, nodules or lesions.
The ears are pale, red or cyanotic.
A
Vasomotor disorders, fevers, hypoxaemia and cold weather can account for
P
various colour changes.
The ears are abnormally large or small.
A
These abnormalities can be congenitally determined or the result of trauma.
P
An ear that is permanently swollen and deformed resembling a ‘cauliflower’
is abnormal.
Perichondrial haematoma (cauliflower ear) is a condition common among
P
footballers, wrestlers and boxers. It is caused by blunt trauma to the external ear
resulting in a blood clot formation and fluid collection under the
perichondrium, which leads to fibrosis and deformity of the external ear.
An external ear that is erythematous, oedematous, warm to the touch, and
A
painful is abnormal.
FIGURE 11.10 Rinne test
FIGURE 11.11 Normal ear alignment
E
ExaminationNNormal ndingsAAbnormal ndingsPPathophysiology
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