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Information Systems

TEAM LinG

Information Systems

The State of the Field

Edited by

John Leslie King

University of Michigan

Kalle Lyytinen

Case Western Reserve University

Copyright © 2006 John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England

Telephone (+44) 1243 779777

Email (for orders and customer service enquiries): cs-books@wiley.co.uk Visit our Home Page on www.wiley.com

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London W1T 4LP, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England, or emailed to permreq@wiley.co.uk, or faxed to (+44) 1243 770620.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the Publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought.

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Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books

Library of Congress Cataloging in Publication Data

Information systems : the state of the field / edited by John Leslie King, Kalle Lyytinen.

p.cm.

ISBN-13 978-0-470-01777-7 (alk. paper) ISBN-10 0-470-01777-5 (alk. paper)

1. Management information systems. 2. Information technology. I. King, John Leslie. II. Lyytinen, Kalle, 1953–

T58.6.I487 2006

 

658.4038011—dc22

2005030101

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN-13 978-0-470-01777-7

ISBN-10 0-470-01777-5

Typeset in 11/12.5pt Palatino by Integra Software Services Pvt. Ltd, Pondicherry, India Printed and bound in Great Britain by T.J. International Ltd, Padstow, Cornwall.

This book is printed on acid-free paper responsibly manufactured from sustainable forestry in which at least two trees are planted for each one used for paper production

Wiley Series in Information Systems

CURRENT VOLUMES IN THE SERIES

Currie: The Global Information Society

Elliot: Electronic Commerce—BC2 Strategies and Models

Galliers and Baets: Information Technology & Organizational Transformation—Innovation for the 21st Century Organization

Groth: Future Organizational Design—The Scope for the IT-Based Enterprise

Knights and Murray: Managers Divided: Organizational Politics and Information Technology Management

Krcmar, Bjørn-Andersen & O’Callaghan: EDI in Europe: How It Works in Practice

McKeen & Smith: Making IT Happen—Critical Issues in IT Management

McKeen & Smith: Management Changes in IS—Successful Strategies and Appropriate Action Mingers & Willcocks: Social Theory and Philosophy for Information Systems

Remenyi, Sherwood-Smith with White: Achieving Maximum Value from Information Systems—A Process Approach

Renkema: The IT Value Quest—How to Capture the Business Value of IT-Based Infrastructure Silver: Systems that Support Decision Makers—Description and Analysis

Timmers: Electronic Commerce—Strategies and Models for Business-to-Business Trading Walsham: Making a World of Difference—IT in a Global Context

Ward & Daniel: Benefits Management: Delivering Value from IT & IS Investment Ward & Peppard: Strategic Planning for Information Systems, 3rd edition

Wigand, Picot & Reichwald: Information, Organization & Management—Expanding Markets and Corporate Boundaries

Willcocks & Lacity: Strategic Sourcing of Information Systems—Perspectives and Practices Willcocks & Lester: Beyond the IT Productivity Paradox

Wiley Series in Information Systems

Editors

Richard Boland

Department of Management Information and Decision

 

Systems, Weatherhead School of Management, Case Western

 

Reserve University, 10900 Euclid Avenue, Cleveland, Ohio

 

44106-7235, USA

Rudy Hirschheim

Department of Information Systems and Decision

 

Sciences, Ourso College of Business Administration,

 

Louisiana State University, Baton Rouge, LA 70803, USA

Advisory Board

Niels Bjørn-Andersen

Copenhagen Business School, Denmark

D. Ross Jeffery

University of New South Wales, Australia

Heinz K. Klein

Binghamton University, USA

Frank F. Land

London School of Economics, UK

Enid Mumford

Manchester Business School, UK

Mike Newman

University of Manchester, UK

Daniel Robey

Georgia State University, USA

E. Burton Swanson

University of California, USA

Geoff Walsham

University of Cambridge, UK

Robert W. Zmud

University of Oklahoma, USA

To Gerry, who always looked up

Contents

List of Contributors

xi

Foreword—Gordon B. Davis

xvii

Series Preface—Rudy Hirschheim

xxii

Introduction—John Leslie King and Kalle Lyytinen

xxiii

Original Papers

1

1 Scoping the Discipline of Information Systems—David

3

Avison and Steve Elliot

2Desperately Seeking the ‘IT’ in IT Research: A Call to Theorizing the IT Artifact—Wanda J. Orlikowski and

C. Suzanne Iacono

19

3 Still Desperately Seeking the IT Artifact—Ron Weber

43

4The Identity Crisis within the IS Discipline: Defining and Communicating the Discipline’s Core

Properties—Izak Benbasat and Robert W. Zmud

55

5 Crisis in the IS Field? A Critical Reflection on the State

 

of the Discipline—Rudy A. Hirschheim and Heinz K. Klein

71

6Change as Crisis or Growth? Toward a Trans-disciplinary View of Information Systems as a Field of Study:

A Response to Benbasat and Zmud’s Call for Returning

 

to the IT Artifact—Robert D. Galliers

147

7 The Social Life of Information Systems Research:

 

A Response to Benbasat and Zmud’s Call for Returning

 

to the IT Artifact—Gerardine DeSanctis

163

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