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Configuring a Directory Service Account
A directory service enables you to find information about people or services. By default, Outlook Express provides Lightweight Directory Access Protocol (LDAP) access to Active Directory (for searching on a domain-based LAN) as well as a few default Internet directory services. Active Directory is the directory service used by Windows domains starting with Windows 2000. You can learn more about Active Directory in “Finding Domain Resources,” page 336. If you are not a member of a Windows domain, the Active Directory option is simply not used. If you click the arrow next to the Find button on the Outlook Express toolbar and select People, Outlook Express opens the Find People dialog box. In this dialog box, you can enter the name or other information about a person you’re searching for and use the Look In box to ask Outlook Express to use either Active Directory (to find people on the local domain) or an Internet directory service.
You can add additional directory services by clicking Add, Directory Service on the Directory Service tab of Internet Accounts. Provide the desired directory service name and any necessary logon information.
tip Limiting Internet Searches
By default, Outlook Express returns up to 100 matches for your Internet search. You configure each search engine to limit itself to more or fewer matches by selecting the directory service on the Directory Service tab of Internet Accounts, clicking Properties, selecting the Advanced tab, and then specifying a maximum value in the Maximum Number Of Matches To Return box.
Outlook Express can also use the directory services listed in the Internet Accounts dialog box to match names you type in the To box of your e-mails to their corresponding e-mail addresses when those people aren’t included in your address book. By default, Outlook Express only searches Active Directory (and then only if you’re part of a Windows domain), but you can select one or more of the Internet directory services. Open the Properties dialog box of each Internet directory service, and select Check Names Against This Server When Sending Mail on the General tab. Then, in the Internet Accounts dialog box, click Set Order and specify in what order you want the directory services to be searched. In general, add the e-mail addresses of those you correspond with regularly to your address book because Internet searches for e-mail addresses can be time-consuming.
Once you have your accounts configured, you then need to get connected. By default, Outlook Express connects to the Internet using the preferences that you’ve specified in Internet Explorer. In other words, Outlook Express uses the options you have configured on the Connections tab of Internet Options, such as dialing a connection when a network connection isn’t present or using various proxy settings. See “Managing Connectivity,” page 137, for more information. Using Outlook Express with Internet Explorer is easy because you only have to determine the Internet connection you want
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Importing and Exporting Account Information to Save Time
In the interest of saving time, Outlook Express provides an easy way to export and import accounts. For example, if you manage a workgroup of 10 Windows XP computers, you can configure a mail account and a news account, and specify a directory services account on one of the computers. Assuming you want to use the same accounts on each computer, open Internet Accounts on the first computer, select each account you’ve set up, and click Export. Each account is saved as an Internet Account File type with a .iaf file extension. You can then use the Import button in the Internet Accounts dialog boxes of the other nine computers to quickly import the accounts to those machines. Otherwise, without a domain-based network, you’ll have to set up the accounts on each computer individually, and you’ll waste time entering redundant information.
to use once in Internet Explorer in order for both programs to work. If you want to access the Connections tab that appears in Internet Explorer from within Outlook Express, choose Tools, Options, select the Connection tab, and then click the Change button. Although Outlook Express defaults to using the connections specified in Internet Explorer, you can override these settings on a per account basis by specifying different connection options on the Connection tab of each mail and news account’s properties dialog box in Outlook Express. If you don’t see the connection you need in any of these dialog boxes, you’ll need to set one up. To do that, see “Creating New Internet Connections,” page 103.
To connect to your provider and send and receive your mail in one step, click the Send/ Recv button on the Outlook Express toolbar. If the Dial-Up Connection dialog box appears, you can choose to connect automatically from that point on by selecting Connect Automatically (you also have to select Save Password because Outlook Express will need to know the password to make the automatic connection).
If you are having problems connecting with your ISP, check Table 7-1 for common connectivity problems and solutions.
Table 7-1. Common Connectivity Problems and Solutions
Connectivity Problem |
Possible Solutions |
Outlook Express will |
When using a modem, first make sure the modem |
not dial the connection. |
works. Try to manually launch the connection from |
|
Network Connections. If all seems to be in order, |
|
make sure the default account is listed in the Always |
|
Connect To This Account Using box on the Connection |
|
tab of the mail account’s properties dialog box. |
|
|
|
(continued) |
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Table 7-1. (continued)
Connectivity Problem
I can connect to the Internet, but I receive error messages when I try to send or receive e-mail (or both).
Possible Solutions
If your e-mail account has never worked, there is usually a problem with the way you have configured the account. Make sure your user name and password are entered correctly and remember that passwords are often case sensitive. Also, make sure any SPA or additional logon security settings are correct. Many ISPs do not support SPA, so try disabling that option if you’re in doubt. If you are sure the settings are correct, contact your ISP for help.
I always get timeout messages when trying to download mail.
If your mail server regularly takes some time to respond to your request to send or retrieve mail, you can increase the Server Timeouts value on the Advanced tab of the properties dialog box for the problematic e-mail account. This will tell Outlook Express to wait for a longer period of time before it times out the connection.
I can’t access |
The news account might require that you log on or it |
a newsgroup. |
might require some other setting that is not configured. |
|
Check the documentation that came with your account, |
|
and then open the properties dialog box of the news |
|
account and make sure all settings are configured as |
|
they should be. |
|
|
My e-mail or newsgroup |
If nothing has changed on your computer, the problem |
access has been working |
is usually at the other end with the mail or news server. |
in the past, but is not |
Wait a little while and try again. If you have reconfigured |
working now. |
your settings, double-check them against your ISP |
|
documentation to see if you’ve made a mistake. |
|
|
Using Multiple Accounts
You can configure as many e-mail, news, and directory service accounts as you want. Simply choose Tools, Accounts to open the Internet Accounts dialog box, and select the desired tab (you can also work from the All tab if you don’t find the merged list of accounts confusing). Then, use the Add button to configure the new account. Once you’ve established more than one account in a category (mail, news, or directory service), you can specify their priority. Most of the time, you’ll be interested in managing multiple e-mail accounts. Suppose you have two e-mail accounts. Open the properties dialog box of the first account and notice the last option on the General tab, Include
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This Account When Receiving Mail Or Synchronizing. Because it takes time to access each mail account when you’re receiving mail, you might choose to enable this option for your most active e-mail accounts, but to leave it cleared for those that only occasionally receive mail. This way, you can click the Send/Recv button and retrieve mail from all the active accounts without wasting time looking for mail on seldom used accounts. When you do want to check mail on the less active accounts, click the arrow next to the Send/Recv button, and then click the account you want to check for mail. Also, when you have more than one mail account, you can select the main one on the Mail tab of the Internet Accounts dialog box, and then click Set Default. This account will then be the one used by default when you create a new e-mail message. The message’s From field will be filled with your e-mail address from the default account; when you send the message, the message will be sent out through the Simple Mail Transfer Protocol (SMTP) server specified for this account.
Because Outlook Express 6 enables you to manage Internet mail as well as send and receive it, you can work with all of your e-mail accounts in the Folders list displayed in the left pane of Outlook Express and shown in Figure 7-6. If you don’t see the Folders list, choose View, Layout, select the Folders List option, and click OK. The Folders list contains a folder structure for each e-mail or news account you have configured. If you are using HTTP mail, you can synchronize the account with the HTTP mail server by selecting the account in the Folders list and clicking the Synchronize Account button in the right pane.
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Figure 7-6. Outlook Express provides a folder structure for each e-mail account.
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Using Mail and News While Offline
A great feature of Outlook Express, especially when working with HTTP mail accounts like Hotmail, is offline support. Typically, you must be connected to the Internet to work with HTTP mail—not so with Outlook Express. You can review your mail, delete mail you don’t want to keep, prepare new e-mail messages, and compose answers to those you’ve already retrieved while you’re offline, such as when using your laptop on an airplane. Then, when you have access to an Internet connection again, just synchronize the account with the HTTP server. Replies and new mail messages are sent out, new mail is downloaded, and messages you deleted on your laptop are deleted on the HTTP server. You can read and process the HTTP mail at any time because it is downloaded to your folders. This feature makes HTTP function like a typical POP3 e-mail account, and that is great news if you are not connected to the Internet all of the time. Newsgroups can be used in a similar fashion. You can download the headers for groups you subscribe to, and then while working offline, you can review the headers and select those you want to retrieve the messages for. When your Internet connection is available again, Outlook Express will retrieve the marked messages. If you want, you can go offline again and read them even when the Internet connection isn’t available.
Using Identities in Outlook Express
Outlook Express provides a feature called identities. Suppose your Windows XP computer is used by three different people in your home. Everyone logs on using the same Windows XP account, but you want each user to have his or her own mail folders in Outlook Express. How can you do this? By using identities, several different people can use Outlook Express to access e-mail accounts while keeping their e-mail folders and address books separate. When a user logs on with a particular identity, only the
e-mail folders and contacts for that user are displayed.
tip Using Multiple Windows XP Accounts Instead of Identities
It’s important to note that identities are helpful when several users log on to Windows XP under the same Windows XP account, as might be the case with a home computer that several different people use. If users log on to Windows XP with different accounts, Windows XP automatically sets up completely separate personal folders, so the use of identities is usually not necessary or useful in this case. In fact, using separate Windows XP accounts provides greater privacy that extends to all the applications users run under Windows XP. Identities can also be used by one person to, for example, keep work mail separate from personal mail.
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By default, Outlook Express creates an identity called Main Identity for e-mail and for the address book. This identity cannot be deleted, but you can change its name to another name such as your own (choose File, Identities, Manage Identities; select Main Identity, click Properties, and enter a new name in the Type Your Name box), and you can add other identities and switch between them. Identities can be password protected, but this does not guarantee that someone will not be able to see your e-mail or contacts list.
If you want to ensure privacy, make sure each person uses a password to protect his or her identity folder where the e-mail is stored. Each identity has a separate subfolder with a long numerical name in this default path: C:\Documents and Settings\username\Local Settings\Application Data\Identities, where username is the name of the Windows XP user account under which all identities use the computer. You can browse to this path using Windows Explorer, and then browse the numerical subfolders of Identities to actually get to your data. The data is stored in files with .dbx extensions, as shown in Figure 7-7, but it can be copied and read. The point is that password protection helps, but if you are serious about privacy, you might consider password protecting your folder or even using folder encryption to secure the data. Or, use different Windows XP user accounts instead of Outlook Express identities.
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Figure 7-7. You can use Windows Explorer to display the e-mail data files contained in an identity’s folder. Or, select the Maintenance tab in the Options dialog box, and click the Store Folder button to see the path to the current identity’s data.
note If you need to use identities and you are interested in using password protection and perhaps encrypting the user account folder, the folder must be stored on an NTFS drive. For more information about encryption and NTFS security, see Chapter 14, “Understanding Resource Sharing and NTFS Security.”
To access identities, choose File, Identities, and click either Add New Identity or Manage Identities. Select Add New Identity to create a new identity. Otherwise, choose Manage Identities to open the Manage Identities dialog box shown in Figure 7-8 on the next page. If you haven’t created any identities, you will only see Main Identity in the Identities list. You can also create a new identity from this dialog box by clicking the New
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Figure 7-8. Use identities when several different people need to use Outlook Express on the same computer but want to share the same Windows XP user account.
button. This option opens the same dialog box as the Add New Identity command, in which you name the identity and optionally provide a password. Note that you should be able to use the Manage Identities dialog box to determine which identity opens as the default when starting Outlook Express. However, no matter what you select here, Outlook Express reopens to the identity it was closed in. This buggy behavior might be fixed in a future update of Outlook Express.
When you want to switch identities, click File, Switch Identity, select the new identity, and provide the password if required.
Configuring Outlook Express
Once you have your accounts configured and Outlook Express is up and running, there are many additional settings you can choose. In this section, configuration items that are easily overlooked but are very helpful and useful will be discussed. You can access all of these features by choosing Tools, Options to open the Outlook Express Options dialog box, and then setting options on its nine tabs.
General Tab
The General tab of the Options dialog box, shown in Figure 7-9, contains options to configure how e-mail messages are received. These are of special importance:
●Automatically Log On To Windows Messenger. Notice that this option is selected. If you are not using Windows Messenger, clear this option to save time.
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●Check For New Messages Every. If you want Outlook Express to automatically check for messages, select this option, and enter a time interval. By default, messages are checked every 30 minutes. You can also select Send And Receive Messages At Startup to check for messages as soon as you open Outlook Express. Also, select an option under If My Computer Is Not Connected At This Time so Outlook Express will know whether or not you want it to attempt to make a connection when it’s time to check your mail. These settings determine whether Outlook Express automatically attempts to connect and retrieve mail on a periodic basis. This can be beneficial when you’re set up at home or at your office, but can be annoying when you’re using a portable laptop, and the computer repeatedly attempts to dial a connection when there is no phone line connected to the computer.
Figure 7-9. Configure message download options and features on the
General tab.
Read Tab
The Read tab, shown in Figure 7-10 on the next page, provides these important options for reading mail and news messages:
●Mark Message Read After Displaying For … Seconds. E-mail messages that have not been read appear in a bold type. However, if you are using the Preview pane, the message is marked as read after you preview it for five seconds. This might work well for you, but if you receive a lot of e-mail, you might want the messages to not appear as read until you have actually opened them in the message window. In this case, clear the check box.
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Figure 7-10. Use the Read tab to configure the way messages are read in
Outlook Express.
●Fonts. If you are having problems reading e-mail messages, click the Fonts button to change the font or size. In the same manner, Outlook Express supports encoding so that different languages can be displayed. If your messages are not showing up with the correct character set for your default language, set the default language encoding in the Encoding list in the Fonts dialog box. To make this setting your default, click the Set As Default button in this dialog box.
Receipts Tab
When you send a message, you can request a receipt when the message is read. To do this, select Request A Read Receipt For All Sent Messages on the Receipts tab, shown in Figure 7-11. This feature can be helpful when sending urgent messages or when you want to make sure the receiving party has received your message. This applies the receipt option to all messages that you send, which might be necessary, but think carefully before you do this because you might end up with more receipts than you want. The best option is usually to request a read receipt on a message-by-message basis.
In the same manner, users running Outlook Express or Outlook can also request a receipt from you. In the Returning Read Receipts section, you can set Outlook Express to respond to receipts requested of you by sending them automatically (Always Send A Read Receipt), by never sending them (Never Send A Read Receipt), or by prompting you each time a receipt is requested (Notify Me For Each Read Receipt Request). The default is to notify you so that you can make a decision on a case-by-case basis. Note that some junk mailers request a receipt to their spam messages. If you automatically send a read receipt, the spammer knows that a legitimate e-mail address has been reached, which might result in your address being subjected to even more spam.
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Figure 7-11. Use the Receipts tab to configure the way you request receipts and respond to receipt requests.
If you are using digitally signed messages, you can also request a secure receipt. When you click the Secure Receipts button, you see the same options to request and respond to receipts for all digitally signed messages as you see for nonsecure messages on the Receipts tab.
Send Tab
The Send tab, shown in Figure 7-12, lets you select options for sending e-mail. By default, all options are selected, and these settings are appropriate for most people. However, you can review these options and clear the check boxes for any that you do not like. Notice
Figure 7-12. Use the Send tab to configure the way messages are sent to other users.
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