Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:

Армстронг

.pdf
Скачиваний:
30
Добавлен:
13.02.2015
Размер:
6.49 Mб
Скачать

References 925

Gratton, L, Hailey, V H, Stiles, P and Truss, C (1999) Strategic Human Resource Management, Oxford University Press, Oxford

Guest, D E (1984) What’s new in motivation, Personnel Management, May, pp 30–33 Guest, D E (1987) Human resource management and industrial relations, Journal of

Management Studies, 14(5), pp 503–21

Guest, D E (1989a) Human resource management: its implications for industrial relations, in J Storey (ed), New Perspectives in Human Resource Management, Routledge, London

Guest, D E (1989b) Personnel and HRM: can you tell the difference? Personnel Management, January, pp 48–51

Guest, D E (1990) Human resource management and the American dream, Journal of Management Studies, 27(4), pp 378–97

Guest, D E (1991) Personnel management: the end of orthodoxy, British Journal of Industrial Relations, 29(2), pp 149–76

Guest, D E (1992a) Motivation After Herzberg, Unpublished paper delivered at the Compensation Forum, London

Guest, D E (1992b) Human resource management in the UK, in B Towers (ed) The Handbook of Human Resource Management, Blackwell, Oxford

Guest, D E (1993) Current perspectives on human resource management in the United Kingdom, in C Brewster (ed) Current Trends in Human Resource Management in Europe, Kogan Page, London

Guest, D E (1995) Human resource management: trade unions and industrial relations, in J Storey (ed) Human Resource Management; A critical text, Routledge, London

Guest, D E (1997) Human resource management and performance; a review of the research agenda, The International Journal of Human Resource Management, 8(3), pp 263–76

Guest, D E (1999a) Human resource management: the workers’ verdict, Human Resource Management Journal, 9(2), pp 5–25

Guest, D E (1999b) Do People Strategies Really Enhance Business Success and if so, Why Don’t More People Use Them? Presentation at the Annual Conference of the Institute of Personnel and Development, October

Guest D E (2001) Industrial relations and human resource management, in Human Resource Management: A critical text, ed J Storey, Thomson Learning, London

Guest, D E and Conway, N (1997) Employee Motivation and the Psychological Contract,

Institute of Personnel and Development, London

Guest, D E and Conway, N (1998) Fairness at Work and the Psychological Contract,

Institute of Personnel and Development, London

Guest, D E and Conway, N (2002) Communicating the psychological contract: an employee perspective, Human Resource Management Journal, 12(2), pp 22–39

926 References

Guest, D E and Conway, N (2005) Well-being and the Psychological Contract, CIPD, London

Guest D E and Fatchett, D (1974) Worker Participation: Industrial Control and Performance, Institute of Personnel Management, London

Guest, D E and Hoque, K (1994) Yes, personnel management does make the difference, Personnel Management, November, pp 40–44

Guest, D E and Hoque, K (1995) An assessment and further analysis of the 1990 Workshop Industrial Relations Survey in Guest, D E, Tyson, S, Doherty, N, Hoque, K and Viney K (eds) The Contribution of Personnel Management to Organizational Performance, IPD, London

Guest, D E and Horwood, R (1981) Characteristics of the successful personnel manager, Personnel Management, May, pp 18–23

Guest, D E and Peccei, R (1994) The nature and causes of effective human resource management, British Journal of Industrial Relations, June, pp 219–42

Guest, D E, Conway, N, Briner, R and Dickman, M (1996) The State of the Psychological Contract in Employment: Issues in people management, Institute of Personnel and Development, London

Guest, D E, Michie, J, Sheehan, M and Conway, N (2000a) Employment Relations, HRM and Business Performance, Chartered Institute of Personnel and Development, London

Guest, D E, Michie, J, Sheehan, M and Metochi, M (2000b) Effective People Management: Initial Findings of the Future of Work Survey, Chartered Institute of Personnel and Development, London

Guilford, J P (1967) The Nature of Human Intelligence, McGraw-Hill, New York

Guion, R M (1958) Industrial morale (a symposium) – the problems of terminology, personne; Psychology, 11, pp 59–64

Guzzo, R A and Noonan, K A (1994) Human resource practices as communication and the psychological contract, Human Resource Management, Fall

Hackman, J R and Oldham, G R (1974) Motivation through the design of work: test of a theory, Organizational Behaviour and Human performance, 16(2), pp 250–79

Haley, J (1999) Localisation as an ethical response to internationalisation, in

International HRM: Contemporary issues in Europe, ed C Brewster and H Harris, Routledge, London

Hall, D T (1984) Human resource development and organizational effectiveness, in

Strategic Human Resource Managemnt, ed D Fombrun, N Tichy and M A Devenna, Wiley, New York

Hall, R (1992) The strategic analysis of intangible resources, Strategic Management Journal, 13, pp 135–44

Hall, R (1996) Supply Change Management – the challenge for the 21st century, Paper presented to the CIPS Conference at Durham University Business School, 9 May

References 927

Hall, L and Torrington, D (1998) The Human Resource Function, FT/Pitman, London Hall, P and Norris, P (1992) Development centres: making the learning organization

happen, Human Resources, Autumn, pp 126–28

Halpin, A and Winer, B A (1957) Factorial Study of the Leader Behaviour Description, Ohio State University

Hamblin, A C (1974) Evaluation and Control of Training, McGraw-Hill, Maidenhead Hamel, G and Prahalad C K (1989) Strategic intent, Harvard Business Review,

May–June, pp 63–76

Handy, C (1981) Understanding Organizations, Penguin Books, Harmondsworth Handy, C (1984) The Future of Work, Blackwell, Oxford

Handy, C (1989) The Age of Unreason, Business Books, London Handy, C (1994) The Empty Raincoat, Hutchinson, London

Handy, L, Devine, M and Health, L (1996) 360-Degree Feedback: Unguided missile or powerful weapon? Ashridge Management Group, Berkhamstead

Hansen, M T, Nohria, N and Tierney, T (1999) What’s your strategy for managing knowledge? Harvard Business Review, March–April, pp 106–16

Harre, R (1979) Social Being, Blackwell, Oxford

Harris, H and Brewster, C (1999) International human resource management: the European contribution, in International HRM: Contemporary issues in Europe, ed C Brewster and H Harris, Routledge, London

Harris, H, Brewster, C and Sparrow, P (2003) International Human Resource Management, CIPD, London

Harrison, R (1972) Understanding your organization’s character, Harvard Business Review, 5, pp 119–28

Harrison, R (1997) Employee Development, 2nd edn, Institute of Personnel and Development, London

Harrison, R (2000) Employee Development, 2nd edn, IPM, London Harrison, R (2002) Learning and Development, 1st edn CIPD, London Harrison, R (2005) Learning and Development, 2nd edn, CIPD, London

Hartley, V (2005) Open for Business: HR and human capital reporting, IIES, Brighton Hawkins, K A (1979) A Handbook of Industrial Relations Practice, Kogan Page, London Hayes Committee on Personnel Management (1972) Training for the Management of

Human Resources, Department of Employment, HMSO, London

Health and Safety Executive (2003) Beacons of Excellence in Stress Prevention, HSE, London

Health and Safety Executive (2004a) The Development of Case Studies that Demonstrate the Business Benefit of Effective Management of Health and Safety, HSE, London

Health and Safety Executive (2004b) Managing Sickness Absence and the Return to Work, HSE, London

928 References

Heider, F (1958) The Psychology of Interpersonal Relationships, Wiley, New York Heller, R (1972) The Naked Manager, Barrie & Jenkins, London

Hendry, C (1995) Human Resource Management: A strategic approach to employment, Butterworth-Heinemann, Oxford

Hendry, C and Pettigrew, A (1986) The practice of strategic human resource management, Personnel Review, 15, pp 2–8

Hendry, C and Pettigrew, A (1990) Human resource management: an agenda for the 1990s, International Journal of Human Resource Management, 1(3), pp 17–43

Hermanson, R (1964) Accounting for Human Assets, Bureau of Business and Economic Research, Michigan State University, Occasional Paper, November

Herriot, P, Hirsh, W and Riley, P (1988) Trust and Transition: Managing the employment relationship, Wiley, Chichester

Herzberg, F (1968) One more time: how do you motivate employees? Harvard Business Review, January–February, pp 109–20

Herzberg, F W, Mausner, B and Snyderman, B (1957) The Motivation to Work, Wiley, New York

Heskett, J (1986) Managing in the Service Economy, Harvard Business School Press, Boston, MA

Hiltrop, J M (1995) The changing psychological contract: the human resource challenge of the 1990s, European Management Journal, 13(3), pp 286–94

Hirsh, W (2000) Succession Planning Demystified, Report No 372, Institute of Employment Studies

Hirsh, W and Carter, A (2002) New Directions in Management Development, Paper 387, Institute of Employment Studies

Hirsh, W, Pollard, E and Tamkin, P (2000) Management development IRS Employee Development Bulletin, November, pp 8–12

Hofstede, G (1980) Cultural Consequences: International differences in work-related values,

Sage, Beverley Hills, CA

Holbeche, L (1998) Motivating People in Lean Organizations, Butterworth-Heinemann, Oxford

Holt, A and Andrews, H (1993) Principles of Health and Safety at Work, IOSH Publishing, London

Honey, P (1998) The debate starts here, People Management, 1 October, pp 28–29 Honey, P and Mumford, A (1996) The Manual of Learning Styles, 3rd edn, Honey

Publications, Maidenhead

Hope-Hailey, V, Gratton, L, McGovern, P, Stiles, P and Truss, C (1998) A chameleon function? HRM in the ’90s, Human Resource Management Journal, 7(3), pp 5–18

Hoque, K and Moon, M (2001) Counting angels: a comparison of personnel and HR specialists, Human Resource Management Journal, 11(3), pp 5–22

References 929

Hoyle, E (1995) ‘The school as a learning organisation, AERA Conference, San Francisco, CA, April

Huczynski, A and Fitzpatrick, M J (1989) Managing Employee Absence for a Competitive Edge, Pitman, London

Hull, C (1951) Essentials of Behaviour, Yale University Press, New Haven, CT Humble, J (1963) Programmitis and crown princes, The Manager, December

Huselid, M A (1995) The impact of human resource management; an agenda for the 1990s, The International Journal of Human Resource Management, 1(1), pp 17–43

Huselid, M A and Becker, B E (1996) Methodological issues in cross-sectional and panel estimates of the human resource-firm performance link, Industrial Relations, 35(3), pp 400–22

Huselid, M A, Jackson, S E, Schuler, R S (1997) Technical and strategic human resource management effectiveness as determinants of firm performance, Academy of Management Journal, 40(1) pp 171–88

Hutchinson, S and Purcell, J (2003) Bringing Policies to Life: The vital role of front line managers in people management, CIPD, London

Hutchinson, S and Wood, S (1995) Personnel and the Line: Developing the Employment Relationship, IPD, London.

Ichniowski, C, Shaw, K and Prennushi, G (1997) The effects of human resource management practices on productivity: a study of steel finishing lines, The American Economic Review, June

IDS (2002) Human Resource Management Systems, IDS, London

IDS (2004) Searching for the magic bullet, HR Study 783, October pp 2–6

Industrial Participation Association (1995) Towards Industrial Partnership, IPA, London The Industrial Society (1974) Practical Policies for Participation, The Industrial Society,

London

The Industrial Society (1999) Managing Best Practice: Coaching, IDS, London

The Industrial Society (2000) Managing Best Practice, Training evaluation, IDS, London Institute of Personnel and Development (1993a) Code of Professional Conduct, IPD,

London

Institute of Personnel and Development (1993b) Quality: People management matters, London

Institute of Personnel and Development (1993c) Code on Employee Involvement and Participation, IPD, London

Institute of Personnel and Development (1994) People Make the Difference, IPD, London

Institute of Personnel and Development (1995) The Development of the New Psychological Contract, (unpublished)

Institute of Personnel and Development (1997a) Key Facts on Psychological Testing, IPD, London

930 References

Institute of Personnel and Development (1997b) The IPD Guide on Implementing Computerised Personnel Systems, IPD, London

Institute of Personnel and Development (1998a) IPD 1998 Performance Pay Survey: Executive Summary, London

Institute of Personnel and Development (1998b) The IPD Guide to Outsourcing, IPD, London.

Institute of Personnel and Development (1999a) Organisational Development – Whose Responsibility? IPD, London

Institute of Personnel and Development (1999b) The IPD Guide on Using Your Computerised Personnel Effectively, IPD, London

Institute of Personnel Management (1992a) Performance Management in the UK: an analysis of the issues, IPM, London

Institute of Personnel Management (1992b) Statement on Counselling in the Workplace, IPM, London

Institute of Personnel and Development (1997) Key Facts on Psychological Testing IPD, London

Institute of Personnel and Development (1999) Key Facts on References IPD, London IRS (2003) Trends in performance management, Employment Review, 1 August 2003,

pp 12–19

IRS (2004a) Recruiters march in step with online recruitment, Employment Review no 792, 23 January, pp 44–48

IRS (2004b) Survey of HR roles and responsibilities, Employment Review no 795, March, pp 9–15

IRS (2004c) Managing to make the best hiring choice, Employment Review no 796, 19 March, pp 43–48

IRS (2004d) Managing attendance the flexible way, Employment Review no 798, 16 April, pp 19–24

IRS (2004e) From the outside looking in: third-party dispute resolution, Employment Review, 23 July, pp 8–15

IRS (2004f) A graphic illustration: getting the best from recruitment ads, Employment Review no 805, 6 August, pp 42–48

IRS (2004g) Training survey, Employment Review no 807, September, pp 10–17

IRS (2004h) It pays to talk: gauging the employment relationship, November, pp 9–16 IRS (2004i) Systems error? How HR chooses and uses information systems,

Employment Review no 812, November, pp 9–15

IRS (2005) Absence essentials: maintaining contact, Employment Review no 818, February, pp 23–24

IRS Employee Development Bulletin no 54 (1994) Management development, pp 10–12

IRS Employee Development Bulletin (2000), November, pp 8–12

References 931

IRS Employment Trends no 500 (1991) 20 years of industrial relations, p 2 IRS Employment Trends no 544 (1993) Multi-employer bargaining, pp 6–8 IRS Employment Trends no 556 (1994) Where are the unions going, pp 14–16 IRS Employment Trends no 807 (2004) Training Survey, pp 10–17

IRS Management Review (1996) Using Human Resources to Achieve Strategic Objectives,

IRS, London

IRS Management Review (2002) Work/life Balance, IRS, London

Ishikawa, Kaoru, (1976) Guide to Quality Control, Asian Productivity Organization, Tokyo

James, R and Sells, S B (1981) Psychological climate: theoretical perspectives and empirical research, in D Magnusson (ed) Towards a Psychology of Situations: An interactional perspective, Erlbaum, Hillsdale, NJ

Janis, I (1972) Victims of Groupthink, Houghton Mifflin, Boston, MA Jaques, E (1961) Equitable Payment, Heinemann, London

Johnson, G and Scholes, K (1993) Exploring Corporate Strategy, Prentice Hall, Hemel Hempstead

Johnson, G and Scholes, K (1997) Exploring Corporate Strategy, Prentice Hall, Hemel Hempstead

Johnston, J (1991) An empirical study of repatriation of managers in UK multinationals, Human Resource Management Journal, 1(4), pp 102–108.

Jones, P, Palmer, J, Whitehead, D and Needham, P (1995) Prisms of performance, The Ashridge Journal, April, pp 10–14

Jones, T W (1995) Performance management in a changing context, Human Resource Management, Fall, pp 425–42

Jung, C (1923) Psychological Types, Routledge Kegan Paul, London Juran, J N (1979) Quality Control Handbook, McGraw-Hill, New York Kahn, R (1974) Organizational Stress, Wiley, New York Kahn-Freund, O (1972) Labour and the Law, Stevens, London Kakabadse, A (1983) The Politics of Management, Gower, Aldershot

Kalleberg, A L and Loscocco, K A (1983) Aging, values and rewards: explaining age differences in job satisfaction, American Sociological Review, 48, pp 323–36

Kamoche, K (1996) Strategic human resource management within a resource capability view of the firm, Journal of Management Studies, 33(2), pp 213–33

Kandola, R and Fullerton, J (1994) Managing the Mosaic: Diversity in action, Institute of Personnel and Development, London

Kane, J S (1996) The conceptualisation and representation of total performance effectiveness, Human Resource Management Review, Summer, pp 123–45

Kanter, R M (1984) The Change Masters, Allen & Unwin, London

Kanter, R M (1989) When Giants Learn to Dance, Simon & Schuster, London

932 References

Kaplan, R S and Norton, D P (1992) The balanced scorecard – measures that drive performance, Harvard Business Review. January/February, pp 71–79

Kaplan, R S and Norton, D P (1996) The Balanced Scorecard, Harvard Business School Press, Boston, MA

Katz, D and Kahn, R (1966) The Social Psychology of Organizations, John Wiley, New York

Katzenbach, J and Smith, D (1993) The Magic of Teams, Harvard Business School Press, Boston, MA

Kay, J (1993) Functions of Corporate Success, Oxford University Press, Oxford Kearns, P (2005a) Evaluating the ROI From Learning, CIPD, London

Kearns, P (2005b) Human Capital Management, Reed Business Information, Sutton, Surrey

Kearns, P and Miller, T (1997) Measuring the impact of training and development on the bottom line, FT Management Briefings, Pitman, London

Keenoy, T (1990a) HRM: a case of the wolf in sheep’s clothing, Personnel Review, 19(2), pp 3–9

Keenoy, T (1990b) HRM: rhetoric, reality and contradiction, International Journal of Human Resource Management, 1(3), pp 363–84

Keenoy, T (1997) HRMism and the images of re-presentation, Journal of Management Studies, 4(5), pp 825–41

Keenoy, T and Anthony, P (1992) HRM: metaphor, meaning and morality, in P Blyton and P Turnbull (eds) Reassessing Human Resource Management, Sage Publications, London

Keep, E (1989) Corporate training strategies, in J Storey (ed) New Perspectives on Human Resource Management, Blackwell, Oxford

Kelley, H H (1967) Attribution theory in social psychology, in D Levine (ed), Nebraska Symposium on Motivation, University of Nebraska Press, Lincoln, NB

Kelly, G (1955) The Psychology of Personal Constructs, Norton, New York

Kenney, J and Reid, M (1994) Training Interventions, 4th ed, Institute of Personnel and Development, London

Kerrin, M and Kealey M (2003) e-Recruitment: Is it delivering? Report No 402, Institute of Employment Studies, Brighton

Kessels, J (1996) Knowledge productivity and the corporate curriculum, in Knowledge Management: Organisation, Competence and Methodology: Proceedings of the Fourth International ISMICK Symposium, ed J F Scjhreinmakers, October

Kessler, J and Purcell, J (1992) Performance-related pay: objectives and application,

Human Resource Management Journal, 2(3), pp 16–33

Kessler, S and Bayliss, F (1992) Contemporary British Industrial Relations, Macmillan, London

References 933

Kessler, S and Undy, R (1996) The New Employment Relationship: Examining the psychological contract, Institute of Personnel and Development, London

Kettley, P and Reilly, P (2003) e HR: An introduction, Report No 398, Institute of Employment Studies, Brighton

Kim, D H (1993) The link between individual and organizational learning, Sloane Management Review, Fall, pp 37–50

Kirkpatrick, D L (1994) Evaluating Training Programs, Berret-Koehler, San Francisco Kissler, G D (1994) The new employment contract, Human Resource Management,

33(3), pp 335–52

Kochan, T A, Katz, H and McKenzie, R (1986) The Transformation of American Industrial Relations, Basic Books, New York

Kochan, T A and Dyer, L (1993) Managing transformational change: the role of human resource professionals, International Journal of Human Resource Management, 4(3), pp 569–90

Kodz, J, Harper, H and Dench, S (2002) Work-Life Balance: Beyond the rhetoric, Report No 384, Institute of Employment Studies, Brighton

Kohn, A (1993) Why incentive plans cannot work, Harvard Business Review, September–October, pp 54–63

Kolb, D A, Rubin, I M and McIntyre, J M (1974) Organizational Psychology: An experimental qpproach, Prentice-Hall, Englewood Cliffs, NJ

Kotter, J (1990) What leaders really do, Harvard Business Review, May/June, pp 103–11 Kotter, J J (1995) A 20% Solution: Using rapid re-design to build tomorrow’s organization

today, Wiley, New York

Koys, D and De Cotiis, T (1991) Inductive measures of organizational climate, Human Relations, 44, pp 265–85

Latham, G and Locke, R (1979) Goal setting – a motivational technique that works,

Organizational Dynamics, Autumn, pp 68–80

Latham, G P, Saari, L M, Pursell, E D and Campion, M A (1980) The situational interview, The Journal of Applied Psychology, 65, pp 442–47

Laurent, A (1986) The cross-cultural puzzle in international human resource management, Human Resource Management, 21, pp 91–102

Lawler, E E (1969) Job design and employee motivation, Personnel Psychology, 22, pp 426–35

Lawler, E E (1986) What’s wrong with point-factor job evaluation, Compensation and Benefits Review, March–April, pp 20–28

Lawler, E E (1988) Pay for performance: making it work, Personnel, October, pp 68–71 Lawler, E E (1990) Strategic Pay, Jossey-Bass, San Francisco, CA

Lawler, E E (1993) Who uses skill-based pay, and why, Compensation & Benefits Review, March-April, pp 22–26

934 References

Lawrence, P R and Lorsch, J W (1969) Developing Organizations, Addison-Wiley, Reading, MA

Lawrence, P R and Lorsch, J W (1976) Organization and Environment, Harvard University Press, Cambridge, MA

Lawson, P (1995) Performance management: an overview, in The Performance Management Handbook, ed M Walters, Institute of Personnel and Development, London

Leadbeater, C (2000) New Measures for the New Economy, Centre for Business Performance, London

Leary-Joyce, J (2004) Becoming an Employer of Choice, CIPD, London

Leavitt, H J (1951) Some effects of certain communication patterns on group performance, Journal of Abnormal Psychology, 14(3), pp 457–81

Leblanc B (2001) European competitiveness – some guidelines for companies, in International HRM, ed M H Albrecht, Blackwell, Oxford

Legge, K (1978) Power, Innovation and Problem Solving in Personnel Management, McGraw-Hill, Maidenhead

Legge, K (1987) Women in personnel management: uphill climb or downhill slide? In Spencer, A and Podmore, D (eds) Women in a Man’s World, Tavistock Publications, London

Legge, K (1989) Human resource management: a critical analysis, in J Storey (ed) New Perspectives in Human Resource Management, Routledge, London

Legge, K (1995) Human Resource Management; Rhetorics and Realities, Macmillan, London

Legge, K (1998) The morality of HRM, in C Mabey, D Skinner and T Clark (eds)

Experiencing Human Resource Management, Sage, London

Lengnick-Hall, C A and Lengnick-Hall, M L (1990) Interactive Human Resource Management and Strategic Planning, Quorum Books, Westport, CT

Leventhal, G S (1980) What should be done with equity theory?, in G K Gergen, M S Greenberg and R H Willis (eds) Social Exchange: Advances in theory and research,

Plenum, New York

Levinson, D (1978) The Seasons of Man’s Life, Knopf, New York

Lewin, K (1947) Frontiers in group dynamics, Human Relations, 1(1), pp 5–42 Lewin, K (1951) Field Theory in Social Science, Harper & Row, New York

Liff, S (2000) Manpower or HR planning: what’s in a name?, in S Bach and K Sisson (eds), Personnel Management, 3rd edn, Blackwell, Oxford

Likert, R (1961) New Patterns of Management, Harper & Row, New York Likert, R (1967) The Human Organization, McGraw-Hill, New York

Likierman, A (2005) How to measure the performance of HRM, People Management, 11 August, pp 44–45