Wordlist
.pdf
in company Intermediate
Unit 14
headword |
pronunciation |
translation/notes |
example sentence |
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terms (n pl) |
\t‰…mz\ |
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After a lively haggling session we finally managed to negotiate terms. |
negotiate terms |
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underway (adj) |
\Æønd´"weI\ |
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When the meeting finally got underway, the speaker faced constant interruptions |
get/be underway |
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from the audience. |
venue (n) |
\"venju…\ |
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Most offices are unsuitable for long meetings – it’s important to choose the right |
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venue. |
win over (phr v) |
\ÆwIn "´Uv´\ |
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"How did your presentation go?" |
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"It went well, I think I won the audience over." |
work out (phr v) |
\Æw‰…k "aUt\ |
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Let’s not worry too much about the details. I’m sure we can work something out. |
This file has been downloaded from www.businessenglishonline.net |
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It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
in company Intermediate
Unit 15
headword |
pronunciation |
translation/notes |
example sentence |
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action |
\"œkSn\ |
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We have had constant problems with the equipment you sold us and I am afraid I |
immediate action |
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must now insist on immediate action. |
circulate (v) |
\"s‰…kjUÆleIt\ |
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I used to circulate memos to other people in the department; now I just e-mail |
circulate sth to sb |
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them. |
contract (n) |
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draft a contract |
\"drA…ft ´ ÆkÅntrœkt\ |
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Working in the legal department means I spend a lot of time drafting contracts. |
draw up a contract |
\"drO… øp ´ ÆkÅntrœkt\ |
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Some of our contracts are very complicated and take a long time to draw up. |
enclose (v) |
\In"kl´Uz\ |
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I enclose a copy of our latest catalogue and current price list. |
expenses (n pl) |
\Ik"spens´z\ |
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I have to keep a record of all expenses so I always ask for receipts. |
fill in (phr v) |
\"fIl ÆIn\ |
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I hate filling in forms – there’s never enough space to write the answers! |
fill in a form |
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/questionnaire |
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Further to … |
\"f‰…D´ Ætu…\ |
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Further to our meeting I am writing to confirm the decisions made. |
Further to our telephone |
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conversation/our |
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meeting |
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hot-desking (n) |
\ÆhÅt"deskIN\ |
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"Hot-desking" is a method of working in which people do not have their own |
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desk but use any desk that is available. |
incoming mail (n) |
\ÆInkømIN "meIl\ |
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All incoming mail is copied by means of an electronic scanner. |
(opposite = outgoing |
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mail) |
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journal (n) |
\ÆdZ‰…nl\ |
trade journal |
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This file has been downloaded from www.businessenglishonline.net
It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
Trade journals are essential reading if you want to keep up with what’s going on in the industry.
1
in company Intermediate
Unit 15
headword |
pronunciation |
translation/notes |
example sentence |
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keep up (with) (phr v) |
\Æki…p "øp “ÆwID‘\ |
(opposite = lose track of) |
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look forward to (phr v) |
\ÆlUk "fO…w´d Ætu…\ |
multi-tasking (n) |
\ÆmøltI"tA…skIN\ |
paperwork (n) |
\"peIp´w‰…k\ |
routine paperwork |
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put together (phr v) |
\ÆpUt t´"geD´\ |
put together a report |
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/questionnaire |
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record (n) |
\"rekO…d\ |
keep a record of |
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reference (n) |
\"refr´ns\ |
with reference to |
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refund (n) |
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full refund |
\fUl ri…fønd\ |
offer a refund |
\Åf´ ´ ri…fønd\ |
regard (n) |
\rI"gA…d\ |
with regard to |
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sort through (phr v) |
\ÆsO…t "Tru…\ |
workstation (n) |
\"w‰…kÆsteISn\ |
sit at a workstation |
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This file has been downloaded from www.businessenglishonline.net
It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
I try to read as many trade journals as possible in order to keep up with what’s going on.
I look forward to hearing from you soon.
"Multi-tasking" means working on several things at once.
Managers spend up to a third of their time in the office doing routine paperwork.
After doing the initial market research we then try to put together a questionnaire.
Remember to keep a record of all your expenses.
With reference to your fax of June 3rd, I would like to confirm that the meeting will take place on Friday June 26th.
Due to the persistent problems we have had, I am writing to ask for a full refund of the purchase price.
They sent a letter of apology offering a 20% refund or a free upgrade.
I am writing with regard to our recent meeting in Frankfurt.
How long does it take you to sort through your mail?
Rows of people sat at their workstations answering phones or typing on their keyboards
2
in company Intermediate
Unit 16
headword |
pronunciation |
translation/notes |
example sentence |
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aspect (n) |
\"œspekt\ |
an aspect to sth |
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assign (v) |
\´"saIn\ |
assign sth to sb |
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bankrupt (adj) |
\"bœNkrøpt\ |
go bankrupt |
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break down (into) (phr v) |
\ÆbreIk "daUn “Intu…‘\ |
brainstorm (v) |
\"breInstO…m\ |
brainstorm ideas |
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/suggestions |
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buy out (phr v) |
\ÆbaI "aUt\ |
cashflow (n) |
\"kœSfl´U\ |
cashflow problems |
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competitive (adj) |
\k´m"pet´tIv\ |
competitive advantage |
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discount (n) |
\"dIskAUnt\ |
at a discount |
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keep down (phr v) |
\Æki…p "daUn\ |
keep costs/prices down |
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labour (n) |
\"leIb´\ |
labour costs |
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operational (adj) |
\ÆÅp´"reISn´l\ |
This file has been downloaded from www.businessenglishonline.net
It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
I think there are three main aspects to the problem.
Assign different tasks to different members of the team.
What would you do if your sole supplier was about to go bankrupt?
It’s a good idea to break the problem down into parts.
Staff were invited to brainstorm ideas during a team meeting.
If we bought the company out we’d also be taking on all their debts.
Offering products on a sale or return basis can create cashflow problems.
Anyone who passes on information about the company to competitors is destroying our competitive advantage.
The problem with selling old stock off at a discount is that you risk making huge losses.
Harley-Davidson found that it was unable to keep costs down without affecting quality.
Labour costs are far higher in Europe than in South-East Asia.
How long do you think it would take to get an in-house production facility operational?
1
in company Intermediate
Unit 16
headword |
pronunciation |
translation/notes |
example sentence |
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outsource (v) |
\"aUtsO…s\ |
outsource sth to sth/sb |
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point-of-sale (n, adj) |
\ÆpOInt ´v "seIl\ |
point-of-sale promotion (n) |
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problem (n) |
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problem reversal (n) |
\ÆprÅbl´m rI"v‰…sl\ |
problem-solving (n, adj) |
\"prÅbl´mÆsÅlvIN\ |
problem-solving meeting |
\"prÅbl´mÆsÅlvIN |
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Æmi…tIN\ |
product (n) |
\"prÅdøkt\ |
product development (n) |
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production (n) |
\pr´"døkSn\ |
production facility/plant (n) |
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quality assurance (n) |
\"kwÅl´tI ´SÆU´r´ns\ |
rescue plan (n) |
\"reskju… Æplœn\ |
retail outlet (n) |
\"ri…teIl ÆaUtlet\ |
reverse (v) |
\rI"v‰…s\ |
reverse the decline in sth |
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sale or return |
\ÆseIl O… rI"t‰…n\ |
a sale or return basis |
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This file has been downloaded from www.businessenglishonline.net
It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
If the unions had accepted a lower pay offer, we wouldn’t be outsourcing production to Asia.
Point-of-sale promotions are offered at the place where customers physically buy a product such as supermarket checkouts.
Problem reversal simply means looking at a problem in a different way.
How good are you at problem-solving?
Problem-solving meetings should start with clear objectives and end with clear actions.
If your product development cycle is short you can end up with old stock piling up in warehouses.
It would take us about six months to get our own production plant up and running.
You can’t just ignore the technical side of production – you need to improve your quality assurance techniques.
The company was in serious trouble and Richard Teerlink had to come up with a rescue plan fast.
If retail outlets won’t stock our product, why don’t we sell it direct online?
We need a successful marketing campaign in order to reverse the decline in sales.
"Why not offer the product on a sale or return basis?" "If we do that, it will create cashflow problems."
2
in company Intermediate
Unit 17
headword |
pronunciation |
translation/notes |
example sentence |
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consumer (n) |
\k´n"sju…m´\ |
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Do you think that the global companies are responsible for reducing consumer |
consumer choice |
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choice? |
freely (adv) |
\"fri…lI\ |
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Nowadays, capital, goods and labour move freely across borders. |
global (adj) |
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global village (n) |
\Ægl´Ubl "vIlIdZ\ |
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Do you agree that the concept of the "global village" is a product of the media? |
globalisation (n) |
\Ægl´Ub´laI"zeISn\ |
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Globalisation means selling products and services to a world market. |
globalise (v) |
\"gl´Ub´ÆlaIz\ |
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As business and the media globalise, we all start eating the same food, wearing |
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the same clothes etc. |
globally (adv) |
\"gl´Ub´lI\ |
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MTV, the popular satellite music channel, is received in 400 million homes globally. |
growth area (n) |
\"gr´UT Æe´rI´\ |
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Globalisation has resulted in new growth areas in Asia such as Laos and Thailand. |
industrialised (adj) |
\In"døstrI´ÆlaIzd\ |
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Even in industrialised countries, there is a big difference between the rich and the |
industrialised country |
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poor. |
market (n) |
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market economy (n) |
\ÆmÅ…kIt I"kÅn´mI\ |
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Private businesses are an important part of any country’s market economy. |
market reform (n) |
\ÆmA…kIt rI"fO…m\ |
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The decision to speed up market reforms has had a big impact in South-East Asia. |
open up (phr v) |
\Æ´Up´n "øp\ |
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Do you agree that globalisation has the effect of opening up markets and cultures |
(opposite = close down) |
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to everyone? |
This file has been downloaded from www.businessenglishonline.net |
1 |
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It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
in company Intermediate
Unit 18
headword |
pronunciation |
translation/notes |
example sentence |
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business |
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business lunch (n) |
\"bIzn´s ÆløntS\ |
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Do you ever invite clients on business lunches? |
main dish (n) |
\ÆmeIn "dIS\ |
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"What are you having as your main dish?" |
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"I’ll have roast chicken." |
special (n) |
\"speSl\ |
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"Are you having one of the specials?" |
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"No, I’ll stick to the standard menu." |
speciality (n) |
\ÆspeSI"œl´tI\ |
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I tried the local speciality – octopus served in its own ink. |
local speciality (n) |
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work through (phr v) |
\Æw‰…k "Tru…\ |
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Do you mind if we work through lunch and eat later? |
This file has been downloaded from www.businessenglishonline.net |
1 |
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It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
in company Intermediate
Unit 19
headword |
pronunciation |
translation/notes |
example sentence |
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attachment (n) |
\´"tœtSm´nt\ |
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I’ll send the report to you as an attachment. |
as an attachment |
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breakdown (n) |
\"breIkdaUn\ |
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We need a detailed breakdown of costs for the whole project. |
a detailed breakdown of |
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business (n) |
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business correspondence (n) |
\"bIzn´s |
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Traditionally, business correspondence has always been very formal. |
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kÅrIÆspÅnd´ns\ |
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business letter (n) |
\"bIzn´s Ælet´\ |
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If I’m e-mailing someone I don’t know, my e-mail looks pretty much like a standard |
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business letter. |
communication (n) |
\k´Æmju…nI"keISn\ |
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E-mail is a more spontaneous medium of communication than the traditional |
medium of communication |
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business letter. |
electronic organiser (n) |
\ÆIlekÆtrÅnIk |
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The unified messaging service allows me to pick up all my messages through my |
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"O…g´naIz´\ |
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electronic organiser. |
file (n) |
\faIl\ |
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Do you keep your e-mails on file? |
keep sth on file |
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inbox (n) |
\"InbÅks\ |
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The unified messaging service directs all my e-mails, voice messages and faxes into |
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a central inbox. |
itemise (v) |
\"aIt´mÆaIz\ |
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All costs are fully itemised on the bill. |
fully itemised |
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laptop (n) |
\"lœptÅp\ |
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I prepared the report on the laptop during the flight. |
management consultancy (n) |
\ÆmœnIdZm´nt |
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They work for a top management consultancy in London and have lots of famous |
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k´n"sølt´nsI\ |
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clients. |
messaging |
\"mesIdZIN\ |
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For $25 per month, you can subscribe to a messaging service that sends all your |
messaging service |
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messages to a central in-box. |
This file has been downloaded from www.businessenglishonline.net |
1 |
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It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
in company Intermediate
Unit 19
headword |
pronunciation |
translation/notes |
example sentence |
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negotiate (v) |
\nI"g´USIÆeIt\ |
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Estimates would give us more room to negotiate on fees. |
negotiate on price |
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/costs/fees |
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point (n) |
\pOInt\ |
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The thing I like about e-mails is that they’re not too formal and you can get |
get straight to the point |
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straight to the point. |
proposal (n) |
\pr´"p´Uzl\ |
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Two of our top consultants are putting together a proposal for a major new client. |
put together a proposal |
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response time (n) |
\rI"spÅns ÆtaIm\ |
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The response time to many of my e-mails is today, not tomorrow or next week. |
schedule (n) |
\"Sedju…l\ |
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Jonathan is under a lot of pressure from head office to get the proposal in on |
on schedule |
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schedule. |
send on (phr v) |
\Æsend "Ån\ |
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I’m sending your e-mail on to head office. |
server (n) |
\"s‰…v´\ |
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Sorry for the delay in getting back to you. The server’s been down again. |
think through (phr v) |
\ÆTINk "Tru…\ |
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Some e-mails are really badly written – you can tell that people are thinking |
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through what they want to say as they write. |
transmit (v) |
\trœnz"mIt\ |
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E-mails and other forms of digitally transmitted data will soon become more |
digitally transmitted data |
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common than phone calls. |
voice (n) |
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voice mail (n) |
\"vOIs ÆmeIl\ |
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In some ways, e-mail is similar to voice mail – you’re talking through a computer |
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keyboard instead of a phone. |
voice message (n) |
\"vOIs "mesIdZ\ |
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The unified messaging service directs all my e-mails, voice messages and faxes into |
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a central inbox. |
This file has been downloaded from www.businessenglishonline.net |
2 |
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It is photocopiable, but all copies must be complete pages. © Macmillan Publishers Limited 2003.
in company Intermediate
Unit 20
headword |
pronunciation |
translation/notes |
example sentence |
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bargain (n) |
\"bA…g´n\ |
bargaining phase (n) |
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bluechip company (n) |
\"blu…tSIp Ækømp´nI\ |
concession (n) |
\k´n"seSn\ |
make concessions |
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corporate image (n) |
\ÆkO…pr´t "ImIdZ\ |
counter-proposal (n) |
\"kaUnt´pr´Æp´Uzl\ |
make a counter-proposal |
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fall-back position (n) |
\"fO…lbœk p´"zISn\ |
market value (n) |
\"mA…kIt Ævœlju…\ |
merchandising outlet (n) |
\"m‰…tS´nÆdaIsIN ÆaUtlet\ |
money-making industry (n) |
\"mønImeIkIn ÆIndøstrI\ |
Don’t be tempted to enter the bargaining phase too soon.
Famous football clubs such as Manchester United and Real Madrid make profits many bluechip companies would envy.
Don’t make any concessions without asking for something in return.
Manchester United is a multinational corporation with a very strong corporate image.
During the bargaining phase you can make your counter-proposals.
You need to know what your fall-back position is if you don’t reach an agreement.
The club has a market value of over £110 million.
Manchester United merchandising outlets exist in places as far away as Hong Kong and Sydney.
Football today is a huge money-making industry.
negotiate (v) |
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negotiate terms |
\nI"g´USIeIt Æt‰…mz\ |
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The job of a player’s agent is to negotiate terms with clubs who want to buy that |
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player. |
negotiating table (n) |
\nI"g´USIeItIN ÆteIbl\ |
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It’s a good idea to decide in advance at what point you will walk away from the |
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negotiating table. |
negotiation tactics (n pl) |
\nI"g´USIeISn ÆtœktIkz\ |
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Dozens of books have been written on negotiation tactics. |
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This file has been downloaded from www.businessenglishonline.net |
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It is photocopiable, but all copies must be complete pages. |
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© Macmillan Publishers Limited 2003. |
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