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  1. Evaluate both positive and negative aspects that can be associated with physical evidence.

  2. Explain the various attributes that comprise packaging.

Packaging involves designing and producing the container or wrapper for a product.

Traditionally, the primary function of the package was to hold and protect the product. In recent times, however, numerous factors have made packaging an important marketing tool as well. Increased competition and clutter on retail store shelves means that packages must now perform many sales tasks—from attracting attention, to describing the product, to making the sale. Companies are realizing the power of good packaging to create immediate consumer recognition of a brand. Innovative packaging can give a company an advantage over competitors and boost sales. Sometimes even seemingly small packaging improvements can make a big difference. There are four main packaging elements potentially affecting consumer purchase decisions. They can be separated into two categories; visual and informational elements. The visual elements consist of graphics and size/shape of packaging. Informational elements relate to product information and information about the technologies used in the package.

  1. How has packaging developed over the past 100 years?

  2. Describe the key types of processes that are used within the marketing concept.

For marketers, whether they work for governments or companies, the objective is to implement processes that are beneficial to the organisation and its customers. Processes are normally divided into two distinct categories: technological and non-technological. There are direct connections between them, and they should be considered as integrated rather than separated. Also there is a third category. It is a combination processes.

Technological processes divided into manufacturing-production and electronic processes.

Future developments may have significant impact on future processes in the marketing mix.

Nanotechnologies can be seen as technologies that will help create systems that are smaller, lighter, stronger, more efficient and highly cost-effective to produce.

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