Characteristics of the Hotel Complex
Hotel complex is assigned to provide service of renting rooms into short-term use for living and having rest on a paying basis.
That means that service consumer can use hotel rooms in order to live and have rest, having paid using cash, paying terminal or non-cash.
Comfortable complex location, full range of services, silence and fresh air will let the visitors relax and avoid city’s day-to-day vanity.
Optimum alternative to run hotel business is place building and purchasing. Having took into consideration our case, it was chosen to build hotel complex according to private project on the own land.
In this case organization schemes seems to be the following:
Getting the area and building permission;
Project development;
building;
making interior design;
complex opening.
There are no complexes which are not let to be settled, but there are complexes which don’t correspond their price and service quality. That’s why one of the best places in this region in close vicinity to ski resort Bukovel was selected and purchased. The main point is to know your direct consumer, i. e. answer the following question: who (what population category) is able to pay such room in the hotel complex? The hotel must be able to take both clients types; middle+ and VIP quests. Middle+ clients are settled in the complex rooms, but VIP guests are settled in cottages.
There is a permanent need to calculate settling percent and resort service expenditures in order to keep track of events happening in the hotel.
If settling is high (70% and higher) revenue from such additional service as bar, restaurants, sauna, steam baths, pool, treatment procedures, conference hall rent, etc. is increased.
High-qualified management tends to be +30%-40% of hotel’s revenue.
HOTEL COMPLEX AREA
The restaurant with events hall for 40 persons and stylized VIP-zones for 10-15 persons will be located in the area. Also there are summerhouses for 4-6 persons. One of the buildings will locate hotel for 34 comfortable rooms with SPA service and conference hall for running corporate events for 40 persons. The rooms in hotel are divided into “standard” (24) and “lux” (10). Besides that, the complex area will locate 5 cottages. Each of the cottages will contain 6 persons and private SPA-pools.
Hotel complex will provide full range of services for additional payment: sauna, steam baths, SPA, treatment procedures, sports ground, ping-pong field, pools, billiard, Ropes Park, bicycles and Quadra cycles hire. Kid room and special playing ground will be worked for children. Skiing gear hire will be arranged in winter season.
CORE AUDIENCE |
|
Visitors categories |
|
Families |
Families with children having average revenue level, who follow healthy lifestyle, appreciate rest at nature, comfort and worthy service. |
Young people |
People who want to have a rest on fresh air, , to abstract themselves from day-to-day routine and enjoy nature beauty. Young active people, who like conversation and funny leisure time. |
Audiences having separate interest |
Yoga-groups and groups with other interests |
Business audience |
Companies, organizing corporate events, meetings, conferences, seminars, etc.
|
Age |
22-65 years |
MAJOR TYPES OF SERVICE
Restaurant (40 per., VIP-zones – 10-15 per.)
Hotel ( 24 “standard” rooms and 10 “lux” rooms)
Cottages with Jacuzzi – 5 pc.
Conference hall containing 40 per.
SPA, steam baths, sauna
Pool
Ropes Park, sskiing gear bicycles and Quadra cycles hire
One of the greatest advantages is year-round seasonality providing additional service: ski – in winter, bicycles – in summer.
There is a forest next to the complex, where you can find bicycles track.
Guided tours and mountains hikes will be organized for guests of the complex.
GROUND AREA CHARACTERISTICS
The ground area is formalized as private ownership of land, which is building as an assignment. The ground area has all the communications and electricity and roads are provided as well.
RESTAURANT
The first floor will locate major restaurant, zone-lunge (closer to the hotel) and manufacture (kitchen, support spaces and own bakery) First floor square percentage corresponds the requirements: 50% - restaurant, 50% - manufacture.
Restaurant manufacture includes the following processes:
Cold dishes, meat, fish, pastry shop
The second floor will contain events hall, VIP-zone, billiard room, administrations room for staff work.
Restaurant cuisines: European, Ukrainian, vegetarian, individual.
Major directions:
Salads and cold dishes
First course (borsch, fish broth, solyanka)
Second course (meat, fish and vegetable dishes)
Chicken dishes
Chef’s specialty made in “hunting cuisine” style
Grilled dishes (meat, fish, vegetables)
Garniture
Desserts
Own bakery and bread
Hot beverages (tea, coffee, chocolate, Горячие напитки (чай, кофе, шоколад, glogg)
Cold beverages (water, juices, lemonades compotes, fresh juice)
Beer
Wine list (wide range of red and white wines)
Strong alcohol beverages (vodka, whisky, cognac, etc)
Kalian
Additional directions:
Kids menu
Banquet menu
Catering menu
Outdoor performance stage will be located in front of the restaurant. Glades with flower and wonderful flower-gardens will surround the outdoor performance stage. Besides the restaurant, this area will contain summerhouse for 4-5 and 6-8 persons. Two summerhouses seem to be closed and heated by fireplace in order to be used in winter season.
In order to make events (banquet and corporate), tent beautifully adorned with flowers will be set on the glade in summer season
Restaurant design should be done in serious way, and such zones as major hall, manufacture, additional rooms and administrations rooms should be planned in accurate from, as well.
Equipment and working zones should be located due to the actions which will be done. It’s important to foresee cooperation between departments and waiter’s serving zone. The kitchen is separated. It must be ventilated, have good kitchen hood (but its noise must be maximally reduced), have good lightening. Waste traffic route must not intersect with food. Correct equipment location will improve the efficiency of staff work, release from useless movements and raw material spending. Good restaurant design let us create comfort in working zones and improves personal efficiency.
HOTEL COMPLEX
Hotel complex consist of hotel and 5 cottages staying separately on the complex area.
Lobby (hall, reception, support spaces) Лобби (холл, служба рецепции, подсобные помещения)
Conference hall containing 40 per.
SPA, steam baths, sauna
Hotel room capacity is 34 rooms:
“lux” rooms – 10
“standard” rooms - 24
5 VIP cottages (each contains 6 persons + kids)
Total: hotel capacity is 98 adults and 72 children)
Each floor contains linen room
Equipment room
Laundry
Storage
Boiler rooms, control room, water filter and so forth and so on.
The first floor will locate receptions, lobby, restaurant, kitchen, rooms for SPA and treatment procedures
The second floor will have conference hall and rooms.
Floors with hotel room capacity must have linen and equipment rooms.
Basement is suggested to contain boiler rooms, water-supply facility, laundry, raw material storage.
Hotel services:
Breakfast – open buffet
Bar-lounge, where you can order alcohol, snacks and tea/coffee
Information service
All day security system
Parking
Communication service
Hotel living cost:
Room |
Low season |
High season |
Holiday season |
Standard |
750 UAH |
1300 UAH |
1900 UAH |
VIP |
1500 UAH |
2500 UAH |
3500 UAH |
CONFERENCE HALL
Conference hall will provide full range of business services for organizing conferences, business meetings, seminars, banquets and corporate events.
Conference hall will be located on the first floor, in the central zone.
Conference hall services
Multi Media Projector
Projection display
Laptop
Loudspeaker equipment
Radio microphone
Video
Flip-chart
Wi-Fi
Abovementioned services cost: 300 UAH/hour
In order to provide high-quality service, conference hall must be equipped with modern equipment and good ventilation and conditioning systems.
COTAGES WITH SAUNA:
Full cottages number is 5 pcs. Location: the first floor will contain separate room with fireplace, terrace and fixed pool in terrace, separate second floor stairs and mini kitchen . The second floor will locate separate room with balcony. Each room will have plasma TV and mini-bars.
Cottage project:
SPA-salon
All the conditions for restoration to physical and moral strengths will be created with the help of full treatment and SPA procedures, and inner harmony acquisition as well, that makes the rest in the complex be unforgettable.
Major SPA-services directions
Sauna (Finnish, Roman, hamam)
Infra-red cabin
SPA-bathes: pine, pearl, antistress, anticellulite
Massage (classic, eastern, aero massage)
SPA bath
Cosmetic medicine
SPA-salons will contain rest-room, where you can have a rest after treatment proceures and enjoy wonderful rest.
STEAM BATH
Guests can have get steam bath and beck services in the complex area (near artificial water body). Steam bath is definitely the bet place to relax, talk to friends, and have a great rest, combining with health benefit. If homelike surroundings and privacy are added here (which are created for all the guests), this place will be able to become “highlight” of our restaurant-hotel complex.
|
Room |
Low season |
High season |
Steam bath |
200 UAH/hour (8$) |
300 UAH/hour (8$) (12$) |
400 UAH/hour (8$) (16$) |
Beck |
300 UAH/hour (8$) (12$) |
400 UAH/hour (8$) (16$) |
500 UAH/hour (8$) (20$) |
POOL
Pool (total area is 70 square meters) will be located directly on the complex area in front of the administration building with stunning Mountain View. The pool will be opened, double-deck depth (2,20 m and 1,20 m), additionally water heating are foreseen for swimming in winter season.
The pool may be attended by guests who live in hotel and cottages on a paid basis and free of charge and by the people who don’t live in complex. Pool cost per day for adult is 1500 UAH (6$) and for children is 100 UAH (4$).
In spring and summer season the pool zone will be equipped with hammock-chairs, umbrellas, and food and drinks order system will work. Changing room and shower will be installed as well. Location of pool zone will have a small room, where the towels will be given.
PLAYGROUND AND ROPES PARKДЕТСКАЯ ПЛОЩАДКА и ВЕРЕВОЧНЫЙ ПАРК
Playground for kids will be located on the separate area near the forest. The playground will have different slides, steps, sand-pit, cubby-houses, action figures. Children will be looked after by animator and nurse.
SPORTS GROUND
People who like active leisure time can find a sports ground for tennis, volleyball, basketball and mini-football
BICYCLE AND QUADRA CYCLE HIRE
Complex offers bicycles and Quadra cycles hire for all the visitors.
Quadra cycles hire – 800 UAH/hour. (32$/h)
COMPLEX AREA
Resort area will be fenced and secured 24 hours per day. A lot of attention will be focused on landscape design because the complex area (and full range of service) will create climate for guests and add comfort and homelike atmosphere as well.
The complex area will contain paths, hotel and restaurant zones will be build with the help of stone, for instance. It is important to foresee lightening which harmonizes and adds complex style: highlighting fixed along the paths, flashlight, flower-garden highlighting, etc.
All the area will be adorned with green grass, bright flower-gardens, stone slides and natural bush fence. In addition, the area will contain decorative elements (benches, sculptures, vases etc.)
PARKING
Parking is set for visitors comfort. Parking is for guest and it is located at the complex entrance.
Due to abovementioned features of the restaurant-hotel complex we can define the following advantages:
Unique form under own trademark
High-quality and comfortable rest both for families and enterprises
Full range of services
Large complex area
Comfortable transport availability
The complex is located in the forest, on the top of the mountain with all-round view
Swimming pool and entertainment events are included
Unique form
Good location and infrastructure
Having rest near the nature at unique resort in Karpaty
Big opened pool
Full range of services
Service and infrastructure concentration in the only one place
Low competition level.
Hotel complex’s concept is unique because it combines full range of services both for guests with children and for corporate events.